Before contacting us...
Have you tried searching the website to find what your'e looking for? Most questions can be answered quickly on our website.
We encourage you to navigate to the Plan Your Visit tab to find information about visiting Lassen. We encourage use of the Trip Planner page.
Some of our most common questions involve:
By Email
For general information including backcountry camping: lavo_information@nps.gov
For frontcountry campground information: lavo_fees@nps.gov
We may not be able to respond to your email immediately. Please allow 24 - 48 hours for a response.
By Mail
Lassen Volcanic National Park
PO Box 100
Mineral, CA 96063
By Phone
General Park Information:
November-April: 9 am - 5 pm Wednesday-Sunday
May-October: 9 am - 5 pm Daily
Recorded information: 24 hours
(530) 595-4480
Press one (1) for road conditions.
If you leave a voicemail, please allow 24 - 48 hours for a call back. Due to high visitation, we are generally unable to return calls the day that you leave a message. Also, we are not able to conduct extensive trip planning over the phone. To plan a trip to Lassen, please go to our Trip Planning webpage.
Frontcountry Campground Information: Please send us an email with your campground questions to lavo_fees@nps.gov
Campground Reservations: (877) 444-6777
Lodging: (877) 622-0221
Administration
If you have business-related questions or would like to reach a specific employee, please call (530) 595-6100.
By Fax
(530) 595-3262
Physical Address
Park Headquarters:
38050 Highway 36 East
Mineral, CA 96063
Kohm Yah-mah-nee Visitor Center:
21820 Lassen National Park Highway
Mineral, CA 96063
Loomis Museum:
39477 Lassen National Park Highway
Shingletown, CA 96088
Please note that GPS units do not always provide accurate directions to or within Lassen Volcanic National Park. Lassen covers over 106,000 acres and does not have a single central address. We do not recommend using GPS units for directions in and around Lassen.