Have a look around!
Before sending a message, please browse the website or the topics listed in our site index. Our site contains a considerable amount of information about the park and its resources. If you would like to contact the park, you have a few options:
By Mail
Shenandoah National Park
3655 Hwy 211 East
Luray, VA 22835
A note about park brochures: due to the large volume of requests and the park's limited supply, we will not mail brochures. Please visit our maps section to view a park brochure, available for download.
By Phone
Emergency Line: (800) 732-0911
Information Line: (540) 999-3500
If you know the name or division you're contacting, clearly state it to direct your call.
Phone Options:
1 - Questions and reservations for park lodging
2 - Questions and reservations for park campgrounds and Rapidan Camp Tours
3 - Backcountry Camping and Regulations
4 - Special Park Use Permits or Commercial Use Authorization
5 - General Information and Trip Planning
6 - Natural and Cultural Resources
7 - Law Enforcement
8 - Facilities Management
9 - Superintendent's Office
A note about backcountry use: at this time we do not have the resources to personally assist with backcountry trip planning over the phone. Please visit our backcountry planning section to plan your trip.
By Fax
(540) 999-3601
By E-mail
Please e-mail us if you have a quick question or suggestion. For trip planning, please use our website–there's lots of great information here. Please allow a week for a reply. For more complicated inquiries, please call during business hours.
For Freedom of Information Act (FOIA) inquiries, more information can be found under the management section of our webpage.