Shenandoah National Park
3655 Hwy 211 East
Luray, VA 22835
Headquarters Operating Hours
Monday through Friday - 8:00 a.m. to 4:30 p.m. Closed Saturday, Sunday and all Federal Holidays.
Emergency Line: (800) 732-0911
Information Line: (540) 999-3500
Backcountry Use: (540) 999-3500 ext. 3720 (Mondays and Thursdays only, messages will be replied to as early as possible)
We receive a very high volume of calls. Please be sure to check our website before calling. The website is a great tool for planning, learning about hikes, and all you need to know about backcountry camping. The phone is staffed on weekdays only; calls are answered and returned 8:15 a.m. to 4:15 p.m. You may leave a brief message. Please include a phone number. During busy times, calls may take up to two days to be returned.
Please e-mail us if you have a quick question or suggestion. For trip planning, please use our website -- there's lots of great info here. Please allow a week for a reply. For more complicated inquiries, please call during business hours.
Have a look around!
Before sending a message, please browse the website or the topics listed in our site index. Our site contains a considerable amount of information about the park and its resources.