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Commercial Use Authorizations (CUA)

Click on a link below for a list of businesses authorized under a CUA:
Commercial Use Authorizations listed by type of service


What is a CUA?

A commercial use authorization is a business permit with the National Park Service that authorizes an individual, group, company, or other for-profit entity to conduct commercial activities and provide specific visitor services within a national park area. The National Park Service will only issue CUAs for commercial activities and visitor services that:

  • are determined to be an appropriate use of Great Smoky Mountains National Park;
  • will have minimal impact on Great Smoky Mountains National Park's resources and values; and
  • are consistent with Great Smoky Mountains National Park's purpose, management plans, policies, and regulations.
A CUA is required if you, as an individual, organization, or company, provide any goods, activities, services, agreements, or other function for members, clients, or the public that:
  • take place at least in part in Great Smoky Mountains National Park,
  • use park resources, and
  • result in compensation, monetary gain, benefit, or profit.
Businesses and individuals may not conduct commercial activities in the park without a valid CUA or in a manner inconsistent with the terms of the CUA.

CUA Services Offered

  • Commercial Road-Based Tours:(Click for more information) Defined as one or more persons traveling by improved roadway on an itinerary that is packaged, priced or sold for leisure/recreational purposes and provides no other services except those incidental to road-based travel in a NPS area (on-board interpretation and incidental stops at visitor centers, wayside exhibits, etc.). Tour groups are only permitted on a few designated short trails listed under special conditions of permit.

  • Guide Services: Hiking, Backpacking, and Fishing: Defined as one or more persons travelling on an itinerary that has been packaged, priced or sold for leisure/recreational purposes and takes place along waterways (fishing), roadways (biking) or in the backcountry more than ¼ mile from the nearest trailhead (hiking/backpacking).

  • Frontcountry Educational Workshops: Photography, Wildlife: Defined as one or more persons travelling on an itinerary that has been packaged, priced or sold for educational/recreational purposes and takes place along the overlooks, historic areas, roadways, or within ¼ mile of the trailhead on any designated trail.

  • Backcountry Educational Workshops: Photography, Wildlife: Defined as one or more persons travelling on an itinerary that has been packaged, priced or sold for educational/recreational purposes and a portion of the trip takes place in a backcountry area more than ¼ mile from the trailhead on any designated trail.

  • Wedding Services and Portrait Photography: Portrait and wedding photographers are defined as photographers that are hired (receiving compensation) to take portraits (photos) of individuals. This includes wedding photography, student and family portraits and documentary style portraiture.

  • Hiker Shuttle Services: Defined as the service of providing one or more persons direct transportation to and/or from a park trailhead by vehicle or boat for compensation or as a part of a larger package of recreation/lodging services.

  • Emergency Road Service and Towing

CUA Application Process

Processing time for CUA permits can take four or more weeks depending on the time of year so please plan accordingly. All applications will be processed in the order in which they are received. Please submit all required documents in one application packet. Any incomplete applications will be placed on hold until all required documents are received.

CUA Applications for each of the services we offer can be found by clicking on the documents below

If you are a CUA holder who provides multiple services in the park; for example, your company provides both overhight backpacking as well as hiker shuttle services; you will be required to get two CUAs to cover both services.

Submitting Your Application

Complete application packets can be mailed to:

Great Smoky Mountains National Park
Attn: Concessions Office
107 Park Headquarters Rd
Gatlinburg, TN 37738

Or emailed to:
GRSM_Concessions@nps.gov

CUA Fee Schedule & Payment Information

Annual Reporting Form

The Annual Market Price Fee will be based on the Annual Report form which is due to the park by March 1 of each year. This form outlines the operations and monies collected from CUA operations from the previous year.

CUA Market Price Fee Calculator

For additional information about CUA permits, please email the park.


 

Concessions
Several concessioners provide commercial services for visitors to Great Smoky Mountains National Park. Services provided by concessioners are those that have been determined to be necessary and appropriate for public use and enjoyment of the park. Services provided by concessioners in the park include horseback riding, carriage rides, hayrides, bicycle rental, campground convenience items, and backcountry food and lodging.

Click for a list of concessioners operating in Great Smoky Mountains National Park. This file includes a map of concession locations in the park.

Concessioners operate under concession contracts that are awarded periodically through a competitive selection process. The opportunity to compete for award of a concession contract is published in a prospectus that is available to the public. Click to go to the National Park Service prospectus website.

Last updated: December 21, 2018

Contact the Park

Mailing Address:

107 Park Headquarters Road
Gatlinburg, TN 37738

Phone:

(865) 436-1200

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