Visitor Experience Stewardship Outreach

In October 2020, the Park initiated a visitor experience stewardship engagement process. Park staff held eight virtual workshops with the public, employees, volunteers, and partners to collect their input on congestion and crowding in the park. As a part of the workshop, park staff presented information about the current state of the park and a visitor use expert presented congestion management solutions that have been implemented on public lands across the country and globe. Over 200 people attended the workshops and provided input on their ideal park experiences as well as their opinions on how sites could be better managed. Additionally, park staff collected feedback via the Planning, Environment & Public Comment (PEPC) system.
Vehicles parked illegally along the road shoulder and vehicles driving past in the lane of travel.
Vehicles parked illegally along Clingmans Dome Road with vehicles passing in the inbound lane.

NPS Photo

While participants were invited to comment on any park site, the following sites were highlighted:
  • Alum Cave & Chimney Tops trails

  • Big Creek day use areas

  • Cades Cove Day Use areas

  • Clingmans Dome day use areas

  • Laurel Falls Trail

  • Rainbow Falls & Trillium Gap trails.


Last updated: January 17, 2024

Park footer

Contact Info

Mailing Address:

107 Park Headquarters Road
Gatlinburg, TN 37738



Contact Us