Business & Commercial Services

A large yellow building with many windows lit by interior lights.
Lake Yellowstone Hotel

Photo Courtesy of Xanterra Travel Collection

 

What is the Business & Commercial Services Division?

The Business & Commercial Services Division manages the concession contracts and Commercial Use Authorizations of businesses that operate in the park. The division ensures that 1) commercial operations do not have adverse effects on park resources and values and 2) visitors have access to high-quality services so they can fully appreciate the natural and cultural resources in Yellowstone. Find out more about planning for commercial services, contract development, upcoming prospectuses, authorized concessioners, and the regulations surrounding these processes.

What does the Division do?

With the NPS regional and Washington offices, the division issues prospectuses for upcoming commercial opportunities and develops concession contracts to provide visitor services. Services range from lodging, food service, and retail to medical services and even horseback riding adventures. Contracts include operating plans that describe performance standards. Business and Commercial Services administers the contracts, and staff members conduct periodic evaluations to ensure that visitors enjoy safe high-quality services at reasonable rates.

The division also manages the physical facilities and infrastructure that are owned by the government but assigned to concessioners. This effort involves both division and concessioner staff in maintaining the condition of these government-owned assets. The division develops concessions contract exhibits that list the real property – land, buildings, and infrastructure – that concessioners need to offer their required services, and develops maintenance plans that define the respective responsibilities of the concessioner and the NPS.

The Business & Commercial Services Division manages the concession contracts and Commercial Use Authorizations of businesses that operate in the park. The division ensures that 1) commercial operations do not have adverse effects on park resources and values and 2) visitors have access to high-quality services so they can fully appreciate the natural and cultural resources in Yellowstone. Find out more about planning for commercial services, contract development, upcoming prospectuses, authorized concessioners, and the regulations surrounding these processes.

Last updated: July 5, 2019

Contact the Park

Mailing Address:

PO Box 168
Yellowstone National Park, WY 82190-0168

Phone:

307-344-7381

Contact Us