Frequently Asked Questions


May I...

... visit other buildings on the Island? Currently, the Main Building is open for visitation every operating day. In order to visit the other buildings you need to make a reservation through Statue City Cruises of a "Hard Hat Tour". This program was developed and is administered by Save Ellis Island, Inc., a partner of Statue of Liberty National Monument and Ellis Island National Museum of Immigration. All proceeds from the tour will go to the restoration and preservation of the historic south side buildings. Please note there are some restrictions for this tour.
... visit Ellis Island other than by ferry boat? No. Public access to Ellis Island is only via ferry boat at operated by an authorized concession on the National Park Service. The docking of private vessels is strictly prohibited by the code of Federal Regulations.
...bring my pet on the ferry or in the park? No, pets are prohibited from using the ferry system and being at Liberty and Ellis Islands. Documented service/assist animals are exempt from this policy.
...have a special event on the island? Some activities require a permit for more information, visit our permits page for more information.
visit the Statue of Liberty? Yes, the grounds are available to all visitors. if you are looking to visit the Statue's Crown or the top of the Pedestal advanced reservations are required.

About Ellis Island...

What is Ellis Island? Ellis Island was the first and largest federal immigrant processing station, receiving over 12 million future Americans between 1892 and 1954, when it was abandoned. The site became part of the National Park System by Presidential Proclamation in 1965, and was reopened to the public in 1990 as the country's primary museum devoted entirely to immigration.

Where were immigrants processed before Ellis Island opened? Before Ellis Island opened, immigrants were required to be processed by the State, not the federal government. Castle Garden (originally and presently known as Castle Clinton) was a fort built for the War of 1812, located in Battery Park, NY. It served as the New York immigration processing station between 1855 and 1890.

When did Ellis Island open? Ellis Island officially opened as an immigration station on January 1, 1892. Seventeen-year-old Annie Moore, from County Cork, Ireland was the first immigrant to be processed at the new federal immigration depot.


Plan Your Visit...

Do I need to buy a ticket to visit the island? Yes, tickets are needed to board the ferry. Statue City Cruises is the authorized concession for the park.

How long do I need to visit Ellis Island? It will depend upon what you want to do while visiting. Generally, two to three hours is ample time to visit.

Do I need a reservation to visit Ellis Island? No, however, reservations may be made to get priority entrance at our security screening points through Statue City Cruises.

I have a question about my ticket purchase. Who should I contact? Statue City Cruises if the ferry operator.

What are my food options? Food & beverage concessions are located on Liberty Island and Ellis Island or you can bring your own (large coolers will not be allowed through security screening). Food & Beverage Concessionaire - Evelyn Hill, Inc. (212) 363-3180. A refreshments menu can be found on our concessionaire's webpage at Evelyn Hill Inc.

Can I get a reserved tour? Ranger-guided tours are offered to the public on a first-come, first-served basis and cannot be reserved. Program listings are posted each day at the Ellis Island information desk and frequency is dependent upon daily staffing levels.

Are wheelchairs available for rental? No; however, a limited number of wheelchairs are available to borrow on a first-come, first-served basis. Picture I.D. is needed to obtain one while visiting the island. Park staff are available to assist visitors at the information desk.

Are there storage facilities at Ellis Island? No. Visitors must carry and keep everything they bring with them at all times.

If I'm using a car to get to the ferry, is parking available? Ferries depart from Battery Park in New York and from Liberty State Park in Jersey City, NJ. Although private parking gararges may be available to you in NY, parking is usually very limited and can be costly. There is ample car and bus parking at the ferry area in Liberty State Park in New Jersey and parking fees are lower than those in New York City.


Keep in Contact with Ellis Island...

What do I do if I lost something at Ellis Island? If you are still at Ellis, go to the Information Desk in the Baggage Room and ask the ranger if your item was turned in. If it wasn't, you can fill out a Lost and Found report so your item can be returned to you if it is turned in after you leave. If you discover your loss after you leave the park, you can still make a report.
How can I contact the park? For more information to contact the park please visit our Contact Us page.
Does the Statue of Liberty have a Facebook page? Yes! Our Facebook username is StatueLibrtyNPS.

Is Ellis Island on X formally known as Twitter? Yes! Visit us on Twitter by following @StatueEllisNPS.

Is Ellis Island on Instagram? Yes! Visit us on Instagram by following @StatueEllisNPS.

Is Ellis Island on Flickr? Yes! Follow our photo streams under the name EllisislandNPS.


Ellis Island Geography...

Is Ellis Island in New York or New Jersey? Good question! The short answer is yes to both states. Since a U.S. Supreme Court ruling in 1998, Ellis Island, which is federal property, belongs within the territorial jurisdiction of both New York and New Jersey depending upon where you are. The Main Building, housing the Ellis Island National Museum of Immigration, is within the boundary of New York State. Since the island was expanded over many years to its current 27.5 acres, this expanded area is now mostly within the territory of New Jersey. First and foremost, the entire island remains federal property, as it has been since 1808.


Family History Research...

Did my ancestors go through Ellis Island? Third class and "steerage" immigrants, coming through the Port of New York, were the largest group processed at Ellis Island. First and second-class immigrant travelers were processed on-board steamships entering New York Harbor due to their higher financial status and lower risk of carrying dangerous diseases or having other severe health issues. Also, there were other ports of entry around the United States, so your ancestors may have been processed elsewhere, such as Boston, Baltimore, New Orleans, or Chicago, just to name a few other places.

Can I find out if my relatives went through Ellis Island? Yes, the more information you know, the easier this search can be. The National Archives and Records Administration is the official repository for the nation's manifest documents. The Statue of Liberty and Ellis Island Foundation opened the American Family Immigration History Center at Ellis Island in 2001 which contains a searchable database of passenger manifests for Ellis Island and the Port of New York between 1892 and 1924. The center's database is also online.

Why does our database end in 1924? Changes in immigration laws were put in place requiring immigrants to be pre-processed and inspected at an American embassy or consulate in their own country before making the journey to America. This began Ellis Island's change in importance and usage from an immigrant processing center to a detention facility for enemy aliens, those immigrants over-staying their leave, any potentionally undesireable immigrants, and those with questionable cases.

Last updated: January 25, 2024

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Contact Info

Mailing Address:

Receiving Office
1 Ellis Island

Jersey City, NJ 07305


212 363-3200

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