Reservations are not necessary, but they are recommended. Reserved tickets are separate from the 1,300 walk-in tickets handed out every day. Reserved ticket availability starts at 11:00 a.m. There are no early morning tickets available to reserve, as those tickets are kept for walk-in visitors. There is a reservation limit of 12 tickets per person per day.
There are two windows for making reservations:
The 60-day window: Reservations can be made up to 60 days in advance, starting at 7:00 AM Hawaii Standard Time. That means on April 10th starting at 7:00 AM HST, a reservation can be made for as far in advance as June 9th, for any time during that day. Tickets can be reserved online at www.recreation.gov. These tickets go quickly. Please log on as soon as possible to reserve. If you are within the 60-day window but the day you choose to reserve tickets for says that tickets are "not yet released," that means all 60-day window tickets are gone. The "not yet released" tickets will be released within the 24-hour window - more information below.
- The 24-hour window: If you've tried to reserve tickets but found none are available during your visit, log onto recreation.gov on the day before your visit. Every day, www.recreation.gov releases a certain number of "next day" tickets, beginning at 7:00 a.m. HST. For example, if you want to visit on January 13, check for availability starting at 7:00 a.m. HST on January 12. Again, if you are looking for tickets within the 60-day window and it says tickets are "not yet released," that means all 60-day window tickets are gone. The remaining tickets will be released in this 24-hour window.
A non-refundable $1.00 convenience fee per reserved ticket will be charged. Tickets can be picked up by anyone in your group, as long as they can provide the confirmation number and/or the last name used to make the reservation. No ID is necessary to pick up reserved tickets.
Please arrive an hour before your ticket time. This will give you plenty of time to park and get your tickets at the ticket desk, as well as see our two museums before your program. At a minimum, please arrive five to ten minutes before your program to be sure you can enter the theater. If you are not here by your program time and we are out of walk-in tickets, your seats may be given away to visitors on standby.
Finally, if you make a reservation for a certain time but want to see if you can get earlier walk-in tickets, that is not a problem. Please let the front desk staff know you made reservations for a later time, so those tickets can go to someone else.
There are four options for tours on www.recreation.gov:
- USS Arizona Memorial: This is for the free 75-minute program for the USS Arizona Memorial, beginning at the Pearl Harbor Visitor Center theater on the day and time of your choosing. It includes a brief introduction, a 23-minute documentary film, and a Navy-operated shuttle boat ride to and from the USS Arizona Memorial. There is a convenience fee of $1.00 charged per ticket. Due to the closure of the memorial, visitors are currently being taken on a 30-minute narrated harbor tour of Battleship Row, very near to the USS Arizona Memorial, rather than disembarking there.
- USS Arizona Memorial and Narrated Headset: This ticket includes the free USS Arizona Memorial program and the USS Arizona Memorial narrated tour, which is supplementary to the program but not required. Narrated by actress Jamie Lee Curtis, the audio tour provides narration throughout the visitor center, interpretive exhibit galleries, and waterfront interpretive displays, and features guest narration by Pearl Harbor Survivors and National Park Service Historian Daniel Martinez. Besides English, the audio tour is available in French, Japanese, Korean, Mandarin, German, Spanish, Italian, and Russian, and will even automatically translate the 23-minute documentary film into each language. This option is $7.50 per person, plus the $1.00 convenience fee per ticket.
- USS Arizona Memorial and Passport Package: The Passport to Pearl Harbor is a great way to see all the Pearl Harbor Historic Sites with one ticket. It includes the free USS Arizona Memorial program, the USS Arizona Memorial narrated tour, and admission to all three of our partner sites: the USS Missouri Battleship (on Ford Island), the USS Bowfin Submarine Museum and Park, and the Pearl Harbor Aviation Museum (on Ford Island). The Passport is $72.00 for adults and $35.00 for children, plus a $1.00 convenience fee per ticket. Bus transporation from the visitor center to nearby Ford Island is included. Passports can be extended for an additional day for $10 per ticket. Please ask about extensions at the ticket desk.
- USS Arizona Memorial Deluxe Tour: This option includes the free USS Arizona Memorial program, the use of a smart phone that includes the USS Arizona Memorial narrated tour, and exclusive access, via your smart phone, to the National Park Service’s WWII archives and videos on the attack at Pearl Harbor at each narrated tour stop. This tour includes admission to the Pearl Harbor Virtual Reality Center, where you will experience “Walk the Deck of the USS Arizona Before the Attack," “Witness the Attack on Battleship Row,” and “Experience the USS Arizona Memorial" via virtual reality technology. All equipment is provided, with VR staff available to assist you. This ticket is $12.50 per person, plus a $1.00 convenience fee.
If there are NO USS Arizona Memorial program tickets available for the day and time you would like to visit, you will also not be able to reserve the narrated tour, the deluxe tour, or the Passport to Pearl Harbor. However, all of these can be purchased at the visitor center on the day of your visit. No reservations are required, because these do not run out. Only the free USS Arizona Memorial program tickets must be either reserved or secured at the ticket desk on the day of your visit (these are first come, first served).
If you would like to bring your students to the Pearl Harbor Visitor Center for a field trip, please contact Education Specialist Jennifer Sagon-Taeza, Education Specialist at 808-726-4670 or via email at firstname.lastname@example.org.
Active Military Personnel
If you would like to schedule a visit for yourself or your unit, please e-mail us using your ".mil" email account. For information on planning military re-enlistments, promotions, retirements, and other ceremonies, e-mail us.
Commercial and Special Use Permits
As one of America’s most recognized symbols, the USS Arizona Memorial receives national media attention and frequent film permit requests. Working with Hollywood, cable and network television, print media, and scholars, the National Park Service staff at the USS Arizona Memorial assist in giving the story of Pearl Harbor a voice, highlighting its importance on a national and international level. Please visit our Do Business With Us page for more information on commercial activities and special use permits.
Have more questions?
If you have further questions, please e-mail us.