Reservations are not necessary, but they are recommended. Reserved tickets are separate from the 1,300 walk-in tickets handed out every day. Reserved ticket availability starts at 11:00 a.m. There are no early morning tickets available to reserve, as those tickets are kept for walk-in visitors. There is a reservation limit of 12 tickets per person per day.
There are two windows for making reservations:
- The 60-day window: Reservations can be made up to 60 days in advance. That means on April 10, a reservation can be made for as far in advance as June 9. Tickets can be reserved online at www.recreation.gov. These tickets go quickly. Please log on as soon as possible to reserve. If you are within the 60-day window but the day you choose to reserve tickets for says that tickets are "not yet released," that means all 60-day window tickets are gone. The "not yet released" tickets will be released within the 24-hour window - more information below.
- The 24-hour window: If you've tried to reserve tickets but found none are available during your visit, log onto recreation.gov on the day before your visit. Every day, www.recreation.gov releases a certain number of "next day" tickets, beginning at 7:00 a.m. HST. For example, if you want to visit on January 13, check for availability starting at 7:00 a.m. HST on January 12. Again, if you are looking for tickets within the 60-day window and it says tickets are "not yet released," that means all 60-day window tickets are gone. The remaining tickets will be released in this 24-hour window.
A non-refundable $1.00 convenience fee per reserved ticket will be charged. Please arrive an hour before your ticket time to pick up your tickets, see the harbor area, and tour our two museums before your program. At a minimum, please arrive five to ten minutes before your program to be sure you can enter the theater. If you are not here by your program time and we are out of walk-in tickets, your seats may be given away to visitors on standby.
Finally, if you make a reservation for a certain time but want to see if you can get earlier walk-in tickets, that is not a problem. Please let the front desk staff know you made reservations for a later time, so those tickets can go to someone else.