USS Arizona Memorial Programs

An aerial view of the USS Arizona and the memorial.
An aerial view of the USS Arizona and the USS Arizona Memorial with a US Navy vessel unloading passengers
How to plan your visit to include the USS Arizona Memorial
 

For many visitors a trip to Oahu and Pearl Harbor National Memorial is not complete without stepping foot on the USS Arizona Memorial. The National Park Service has managed and operated the USS Arizona Memorial since 1980. Everyone has a World War II story, and every day the Park Rangers at Pearl Harbor National Memorial work tirelessly to meet the demands of over 3,000-5,000 visitors daily wishing to pay their respects. In order to meet congressional requirements to provide fair, equal, and equitable access to the USS Arizona, as well as allowing visitors to better plan their visit, the National Park Service at Pearl Harbor National Memorial have expanded the Recreation.gov reservations. 100% of USS Arizona Memorial Programs are available online via recreation.gov. The same day-first-come first-served ticket distribution program has been discontinued.

  • USS Arizona Memorial Programs are time and capacity dependent.
  • Programs run daily, every 30 minutes from 8 am - 3:30 pm.
  • Programs are capped at 145 people per trip to adhere to US Navy and US Coast Guard regulations.
 

What is the USS Arizona Memorial Program

The USS Arizona Memorial Program is approximately 45-minute program facilitated by the National Park Service in partnership with the US Navy. Programs run daily, every 30 minutes from 8 am - 3:30 pm. Currently this program only includes the US Navy provided boat shuttle to the memorial, time on the memorial, and a return trip back to the Visitor Center.

Currently the park film can be viewed on the open air lanai behind the education building at any time, the park film is not currently linked to the USS Arizona Memorial Program while our theaters are undergoing a renovation.

There are no restrooms on the US Navy Vessels or the USS Arizona Memorial. Make sure you go to the restrooms before your board your program.
 

Are USS Arizona Memorial Programs running?

Yes. National Park Service facilitated USS Arizona Memorial programs are running (weather and safety permitting). 

Every effort will be made to monitor the repairs made to the dock so that visits to the USS Arizona Memorial can remain as uninterrupted as possible. However, additional repairs may be needed and may still occur on short notice.
 

How to make a USS Arizona Memorial Program reservation

Tickets via recreation.gov are free and strongly recommended. The first-come first-served ticket distribution program has been discontinued, you can however ask a Park Ranger or Volunteer about the availability of standby for space available seating. Pearl Harbor National Memorial Rangers and Volunteers cannot accurately predict standby availability or wait times. During times of peak visitation (Spring Break, Summer Break, Thanksgiving Break, and Winter Break) the standby program may be discontinued. And available reservations can be reserved in a manner of minutes.

Reservations are released daily at 3 p.m. HST in two windows: 24-hours and 8-weeks in advance. So for example on January 1, tickets were released for January 2 and February 26.

Tickets are non-transferable and not for resale. Ticket reservations may not be made by commercial operators or agencies except as provided under the terms of a Commercial Use Authorization with the park.

Recreation.gov is the only official reservation website for Pearl Harbor National Memorial’s USS Arizona Memorial Program. If you used any other website to reserve a tour, please read the fine print. The USS Arizona Memorial Program is free, recreation.gov charges and keeps the $1 non-refundable program reservation fee.

  • Visit the page for USS Arizona Memorial Program reservations
  • Click Sign In or Sign Up to log in to your account or create a new one
  • Click the Calendar Icon button under the Date field. Update the number of tickets you are reserving under the Quantity field. The current limit is 10 tickets per reservation per day. Everyone needs a ticket, including infants and small children. You may have to make multiple reservations to reach the desired number of tickets.
  • Select your program time from the available Tour Times. If specific dates and times are gray, those dates and program times have either been fully reserved or we are not within the window to preview availability. If you are navigating recreation.gov and see a "Not Yet Released" notification, there should be an alert that will tell you when those tickets will be available. If dates are yellow, tickets for those dates have not been released yet, but are within the window to preview availability, an alert will pop up on the bottom of the website informing you when the next release will be. Blue dates and program times are available.
  • Click Add to Cart and check out as directed. There is a $1 per ticket non-refundable program management fee. This fee is not collected by the National Park Service, it is collected by Recreation.gov and kept by Recreation.gov.
  • Check your e-mail and print your QR Code for check in at the Ticket Validation Desk at the Pearl Harbor Theater. It is strongly recommended that you arrive on site at least 1-hour prior to your scheduled program time. Your program time is when your US Navy provided vessel is scheduled to depart the shore side dock. If you do not arrive and check in early for your program on time, your seats may be given to those waiting in line for standby availability. Your QR Code will be located in a pdf attachment at the bottom of your confirmation email.

Need assistance? Park Rangers cannot create, modify, rebook, refund any reservations from Recreation.gov or third party sites. If you would like to reschedule your reservation, you will need to make a new one entirely. You can contact recreation.gov for additional help via any of the options listed on their website, or your third party sale site directly.

 

I have a reservation, now what?

Review the information provided in your recreation.gov reservation. There are valuable tips and tricks to make sure you have a sucessful visit to Pearl Harbor and the USS Arizona Memorial. 

It is strongly recommended that you arrive on site at least 1-hour prior to your scheduled program time. You should check in at the Pearl Harbor Theater 10-minutes before your program time. Your program times is scheduled boat departure time. Your QR Code will be located in a pdf attachment at the bottom of your confirmation email.

If you do not arrive and check in early for your program on time, your seats may be given to those waiting in line for standby availability. You will be given the option of waiting in the standby line for space available seating.

Have a wonderful time! Rangers and Volunteers (schedule permitting) will be onboard the USS Arizona Memorial to help facilitate your visit and answer your questions.
 

Why can't I get a reservation

There are many other things to do on site. Tickets are not required to enter, visit the museums, walk the grounds, or watch the park film at this time.

Ranger Tips for Visiting Pearl Harbor National Memorial

With over 120,000 visitors spending 2-8 days on the island of Oahu, 43,000 visitors arriving on the island of Oahu daily and just about 2,300 time & capacity dependent reservations available, we simply cannot protect the resource and meet the interest of the public for access.

The furthest out that reservations are available are 8-weeks out, so your preferred date may not be available yet. Make sure you to look for recreation.gov alerts.

During times of peak visitation (Winter Break, Spring Break, Summer Break, and Thanksgiving) reservations are highly recommended and will be high demand. Reservations especially during Summer Break can be reserved in a matter of moments.

Tour companies are not buying them up. Permitted transportation companies have a separate site and separate dedicated times to reserve, this process is closely monitored to ensure proper usage, if violations are found tour operators put their National Park Service transportation permit in jeopardy.

Pearl Harbor National Memorial Park Rangers monitor for Bots. Bots are very easy for Park Rangers to identify, as are their users.
 

What if you miss your USS Arizona Memorial Program?

Pearl Harbor National Memorial strongly advises that you plan to arrive on site 1-hour before your scheduled program time and check in 10-minutes before your program time. This information is also available on Recreation.gov and found on your reservation (PDF and print form).

If you missed your program time, you may be offered standby availability. Standby is offered on a first-come first-served basis, and you may have to wait your turn for space available program seats. Rangers are unable to accurately predict wait times.

Or you can make a new reservation via Recreation.gov.

There are a lot of things to do if you are unable to wait for standby seats: Ranger Tips for Visiting Pearl Harbor National Memorial.
 

Refund Inquiries

Pearl Harbor Visitor Center, National Memorial, USS ArizonaOklahoma, and Utah Memorials are fee free sites, the National Park Service does not collect any fees and cannot offer refunds.

Recreation.gov clearly states that there are no refunds or rebooking’s offered for the USS Arizona Memorial $1 non-refundable per ticket fee. If you booked a ticket through a third-party site review your confirmation email and reach out to them directly for additional questions or requests.

Recreation.gov Rates, Refunds and Contact Information:
USS Arizona Memorial Rates
General Admission - $0.00
Reservation Fee - $1.00 per person

Contact Us | Recreation.gov - External (servicenowservices.com)

Reservation line (Toll-Free)
(877) 444-6777
Reservation line (International)
(606) 515-6777
Reservation line (TDD)
(877) 833-6777

Hours of operation: every day from 10 a.m. – 12 a.m. EST.
Closed on: Thanksgiving Day (varies), Christmas Day (12/25), and New Year's Day (01/01)
 
Example of a Recreation.gov Month at a glance
An example of reservation availability for March and April 2022 with various dates available, and some not yet released or unable to preview.

NPS

 
Rec.gov Reservation Release Example
An example of program time availability and when additional program times will be released.

NPS

Last updated: April 30, 2022

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Mailing Address:

National Park Service
Pearl Harbor National Memorial
1 Arizona Memorial Place

Honolulu , HI 96818

Phone:

808 422-3399

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