USS Arizona Memorial Programs

Aerial view of the USS Arizona Memorial at Pearl Harbor, with the submerged remains of the battleship visible beneath the water.

NPS Photo

 

Visiting the USS Arizona Memorial at Pearl Harbor National Memorial

A visit to the USS Arizona Memorial is a highlight for many travelers to Oahu and Pearl Harbor National Memorial. Since 1980, the National Park Service has managed this iconic site, welcoming between 4,000 to 8,000 visitors daily who come to pay their respects. To ensure fair, equal, and equitable access, the NPS has expanded its online reservation system via Recreation.gov, and same-day, in-person ticket distribution has been discontinued.

About the USS Arizona Memorial Program

The USS Arizona Memorial program is a time-sensitive experience, and the departure time listed on your ticket is when your boat leaves the dock. Be sure to arrive promptly, as late arrivals will be directed to a standby line where wait times can vary.

Program Details:

• Runs daily, every 15 minutes from 8am-12pm and 1pm-3:30pm.
• Each boat has a capacity of 145 people (per US Navy and Coast Guard regulations).
• The program includes a safety orientation, boat ride, time on the memorial, and return to the Pearl Harbor National Memorial.
• Note: The 23-minute park film is not part of the program but can be viewed separately.
• Important: Restrooms are not available on the boats or the USS Arizona Memorial, so please use the facilities before your scheduled program.

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How to Make a Reservation for the USS Arizona Memorial

Reservations for the USS Arizona Memorial Program are free and can only be made online through Recreation.gov. The first-come, first-served ticket distribution program has been discontinued. Limited standby seating may be available, but it cannot be guaranteed, especially during peak visitation times (Spring Break, Summer, Thanksgiving, and Winter Break).

Reservation Details:

• Reservations are released daily at 3pm HST in two windows: 24 hours and 8 weeks in advance.
• Tickets are non-transferable and cannot be resold.
• A $1 non-refundable fee per ticket is charged by Recreation.gov.

Steps to Reserve:

1. Log in or create a Recreation.gov account.
2. Select your preferred date and time.
3. Reserve up to 10 tickets per day (including infants and small children).
4. Arrive at least 1 hour before your scheduled program time to check in at the Ticket Validation Desk at the Pearl Harbor Theater. Late arrivals may forfeit their reservation to those in the standby line.

Important - Your QR Code for Check-in:

Your QR code will be emailed in a PDF attachment—bring this for check-in. Park Rangers cannot modify or rebook reservations. For changes, contact Recreation.gov directly.

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Standby Callback

Visitors without a reservation, or who missed their reservation time, may still visit the memorial for free through our new Standby Callback system.

Steps to Sign Up:

1. Locate the standby signup tablets in front of the Audio Tour booth.
2. Using the tablet, input your name, phone number, and the number of people in your party.
3. When you sign up, you should recieve a text. It will include an "SB Number," which indicates your group's position in line. This number will also show up on the tablet screen. If you do not recieve a text, please take a picture of this number or write it down for reference.
4. When your SB number is called back, you will recieve a second text message. When you recieve this second text message, you may line up in the Standby Callback line at the theater. (If you did not recieve the first text, please wait at least 15-30 minutes before heading to the theater to check your place in line.)

Wait times for Standby can vary. During a busy day, it may take several hours to be called back. During this time, you may walk through the museum galleries, watch the park film, or visit one of our neighboring partner sites.

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Need Assistance?

Park Rangers cannot create, modify, rebook, or refund any reservations made through Recreation.gov or third-party sites. To reschedule, you will need to make a new reservation. For further assistance, contact Recreation.gov directly via the options provided on their website, or reach out to your third-party sale site.

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What If I Miss My Reservation?

If you miss your program time, you may join the standby line, but availability cannot be guaranteed. During peak visitation times (e.g., spring break, summer, holidays), standby seating may not be offered due to high demand.

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Frequently Asked Questions

Are USS Arizona Memorial Programs Running?
Yes, programs run daily, weather permitting. Repairs to the dock may occasionally affect availability, but every effort is made to minimize disruptions.

Why Can’t I Get a Reservation?
Reservations are released 8 weeks in advance and can sell out quickly, especially during peak seasons. Please note that tour companies are not allowed to book regular public tickets, and the system is monitored to prevent misuse.

What If I Need to Cancel or Modify My Reservation?
Reservations are final and cannot be modified or refunded. For assistance, please contact Recreation.gov directly.

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Ranger Tips for Visiting Pearl Harbor:

• Plan to spend at least 2-8 days on Oahu.
• Visit the Pearl Harbor Visitor Center, museums, and other memorials without a ticket.
• Arrive 1 hour early for your USS Arizona Memorial Program to avoid missing your departure.

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Refund Inquiries

The Pearl Harbor Visitor Center, USS Arizona Memorial, and other sites are fee-free. The National Park Service does not collect any fees and cannot provide refunds. Recreation.gov manages all ticketing, including the $1 non-refundable reservation fee.

For more information, contact Recreation.gov:

• Toll-Free: [phone]
• International: [phone]
• TDD: [phone]