Visitor Experience Changes:
It is Gateway Arch National Park’s goal to protect visitors and employees from transmission risks while continuing to remain a trusted, globally recognized destination. The National Park Service (NPS) has modified various elements of the park experience:
Mandatory, free timed ticket reservations to enter the Arch facility.
- Timed ticket reservations will open Monday, June 15 at noon.
- Reservations should be made at gatewayarch.com or by calling 877-982-1410.
- For individuals needing assistance with making reservations, contact the call center at 877-982-1410 or staff members will be able to assist in the west entrance plaza in front of the Arch Visitor Center during facility hours of operation, beginning Wednesday, June 17.
- Please note: Tickets are subject to availability, based on reduced facility capacity. It is strongly recommended to reserve your tickets in advance online or by phone to secure entry to the Arch.
- Significantly reduced visitor capacity inside the Arch facility.
- Social distancing floor markers throughout the Arch facility.
- Plexiglas barriers at ticket/order counters and the security checkpoint.
- Rigorous and frequent disinfecting and sanitizing of public spaces and surfaces.
- Hand sanitizing stations located throughout the Arch facility.
- Established queuing lines for the Arch Visitor Center ticket counter, security checkpoint, The Arch Store and Arch Café.
- Signage directing visitor flow through the Museum at the Gateway Arch.
- Visitor experience staff members wearing face coverings and gloves.
- Employee safety and disinfecting training.
NPS encourages visitors to follow CDC guidance to reduce the spread of COVID-19, and take their own necessary precautions to protect themselves and the people around them:
- Practice social distancing by maintaining at least 6 feet of distance between you and others.
- Wear a face covering when social distancing cannot be maintained.
- Wash your hands often with soap and water for at least 20 seconds.
- Cover your mouth and nose when you cough or sneeze.
- Stay at home and contact your doctor if you feel sick.
- Avoid touching your eyes, nose and mouth.
Visitors to the Arch must enter the monument at the new glass west entrance, which faces the Old Courthouse. The Arch legs are exits only, providing great opportunities for photo ops with the Arch structure and direct access to the park grounds.
Gateway Arch National Park does not have designated on-site visitor parking. A list of parking locations near the park can be found at getaroundstl.com
. Metered street parking is also available around the park.
For more information about the park’s phased approach, visit nps.gov/jeff
, call 877-982-1410, or check the park’s Facebook, Twitter and Instagram pages @GatewayArchNPS. Updates about NPS operations will be shared at nps.gov/coronavirus