News Release

Jewel Cave to Have Impacts to Visitor Center Hours and Services Due to HVAC Replacement

A sign reading Jewel Cave National Monument in front of a multicolored cave map
A photo of an exhibit wall in the Jewel Cave National Monument visitor center. The exhibits will be inaccessible during a majority of the HVAC project.

NPS Photo

Subscribe RSS Icon | What is RSS
News Release Date: November 6, 2024

Contact: Aimee Murillo

Jewel Cave National Monument visitor center will be having its HVAC system replaced this winter. This work will reduce the availability of visitor center amenities and occasionally require the building to be closed throughout the winter. The replacement of the HVAC system is necessary to maintain a safe and cared-for visitor center facility.

While the HVAC system is being replaced, access to the visitor center exhibits may be closed off. The monument anticipates the final day to access the visitor center exhibits will be Monday, November 11. November 19-21, 2024, the visitor will be completely closed for necessary HVAC work and no cave tours will be offered. After this closure the visitor center plans to reopen at 9:30 a.m. on Friday, November 22. Currently, the only known dates of complete visitor center closure are November 19-21. When the visitor center is closed, the park including Roof and Canyons Trails will remain open for visitor use.

Any additional dates the visitor center is closed will be announced on social media and the park website’s Alerts & Conditions page. When open the monument will continue to offer the popular Scenic and Discovery Tours. Tours will be available to book in advance on Recreation.gov.



Last updated: November 8, 2024

Park footer

Contact Info

Mailing Address:

11149 U.S. Hwy. 16
Building B12

Custer, SD 57730

Phone:

605 673-8300
The main phone line connects visitors with staff at the visitor center. Throughout the year, the phone line is monitored by staff on a daily basis, excluding holidays and days with limited visitor services. Please be advised that after-hours messages are not taken on the system; visitors are encouraged to call the visitor center during normal operations and speak with a park ranger for assistance.

Contact Us