Jewel Cave National Monument is located about 13 miles west of Custer, South Dakota and 24 miles east of Newcastle, Wyoming along Highway 16. Driving times vary by the season, weather conditions, road construction, and additional travelers during the summer months. For planning purposes, it takes approximately 25 minutes to drive from Custer to the monument and about 40 minutes from Newcastle.
Do not rely on GPS directions to navigate to the monument. Vehicle navigation systems have often taken guests past the visitor center and sometimes routed individuals onto backcountry roads that may be impassable to some vehicles.
Although multiple buses and tour companies operate in the Black Hills, there are no formal shuttles or public transportation to and from the monument.
Rapid City Regional Airport is the largest airport in the region and is 63 miles away. It takes approximately one hour and 30 minutes to travel from the airport to the monument.
The main phone line connects visitors with staff at the visitor center. Throughout the year, the phone line is monitored by staff on a daily basis, excluding holidays and days with limited visitor services. Please be advised that after-hours messages are not taken on the system; visitors are encouraged to call the visitor center during normal operations and speak with a park ranger for assistance.