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Fulfilling the NPS Mission 101
Informal Visitor Contacts 102
Interpretive Talk 103
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Interpretive Writing 230
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Planning Park Interpretation 310
Interpretive Media Development 311
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Demonstrating Successful Informal Visitor Contacts
(Module 102)

Sample Log Entry

Name: Carol Tepper
Park/Site: Grand Canyon National Park

Log Entry #: 8

Park/Location/Setting:
On rim of Grand Canyon

Audience:
Family (mom, dad, two kids aged approximately 12 and 8)

How was the interaction initiated?
I was passing by when the mom said that her older child had a question.The child asked, "Does anyone live in the Grand Canyon?"

Time Constraints, if any: None.

Special Circumstances, if present: None.

What were the initial audience needs? Information.

What evidence from them suggested this?
The child asked me a direct question.

What response options were available to you?

1. Say that yes, the Havasupai Indians live in the canyon, as well as a few rangers.
2. Point out the Indian Gardens campground below and say that today park rangers live there to help overnight hikers, but it used to be home to a group of Havasupai Indians. If they seem interested, discuss what it would have been like to live in the canyon.

Did resource protection or visitor safety concerns affect your decision?
No.

What park references or documents supported the option you chose?
Books on the Havasupai culture, personal interviews with descendants of the residents of Indian Gardens, historical documents referencing the forced removal of the canyon residents.

How did you provide for the initial visitor needs?
I chose response #2, because response #1 was too brief and had less potential for intangible meaning or relevance to be attached to it. I showed them the gardens and briefly explained its history, including the forced relocation of the native people. I further explained that it is but one site where people lived in the canyon and that in fact some people still do call the inner canyon home.

How did the visitor(s) respond?
The mom asked, "How do they survive down there?"

If you chose to continue the contact at this point, why and how did you proceed? (Describe the remainder of the contact; use visual cues, questions, comments, etc., from visitors that prompted your decision path to continue or conclude the contact. Did you attempt to move the encounter toward interpretation or decide not to? How did audience cues inform your decision?)

I was asked a follow-up question that involved a fairly extensive explanation. That, plus their open body language (they continued to lean against the wall in a relaxed manner and look at me), indicated their genuine curiosity, so I went on. I said the Havasupai had lived in the canyon for hundreds of years, and thus knew the land very well, and lived with the rhythms of the seasons, in harmony with their surroundings. They hunted, gathered and farmed for food, they got water from the side streams, and they built simple shelters out of the wood and brush around the streams. I explained that they considered themselves the guardians of the canyon, perhaps because they wanted to protect the home that their lives depended upon. I told the story of how the people of Indian Gardens did not want to abandon their pretty little community and lose all the investments they had made on the land to relocate to a reservation that was unfamiliar and too small for them. I asked the children, "Do you love your home and your hometown?" They said yes. I asked, "How would you feel if someone told your family that you had to leave your neighborhood forever and be moved to a restricted area?" They said sad and angry. I said, yes, it must have been hard on the children of Indian Garden to move, too. The people struggled to stay, but were eventually forced to leave this area. But today they have a beautiful, bountiful side canyon with three turquoise waterfalls that people pay to visit, so they are doing OK. I asked them if they would like to live in the canyon. They said they didn't know. I suggested it would probably be a beautiful and inspiring place to live, but also a fairly harsh one compared to the modern places we live today. There are no grocery stores in the canyon, I joked. They laughed and agreed. I paused a moment to see if they had further questions, and since they had none, I told them that they could learn more by attending the program that our Havasupai cultural interpreter presents on certain days, wished them a good visit and we said "so long."

If you decided it was appropriate to move the encounter toward interpretation, then...

Analyze and describe if, how, and why you think your responses provided opportunities for the audience to form their own intellectual and/or emotional connections with the meanings/significance of the resource. (Which intangible meanings/universal concepts did you attempt to introduce? How did you attempt to develop those meanings by selected interpretive techniques? How did you attempt to relate the meanings of the resource to the interests of the visitors? Do you feel that you provided opportunities for intellectual connections that tend to provoke discovery, insight, revelation, comparison, etc -- and/or opportunities for emotional connections that tend to evoke empathy, concern, awe, wonder, etc? How did the visitors respond?)

By linking the tangible canyon with the universal concepts of home and loss through the methods of questioning, description, and story, I attempted to provoke feelings of awe and affection for the canyon and its people, and sorrow for the people's loss. I think this response moved the family closer to an emotional connection to one meaning of the resource. The possible evidence for their connection seemed to be when the children said they would feel sad and angry to lose their home.

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Last module update: April, 2004
Editor: STMA Training Manager Interpretation

 
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