Full
Performance Level Park Ranger Interpreter
Module 330
Title: Leading Interpreters: Training and Coaching*

(NPS
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Competency
Context
Interpretive training and coaching embody a distinct
set of skills necessary to accomplish one outcome --
helping visitors make intellectual and emotional connections
to the meanings and significance of park resources,
through the efforts of others.
The Full Performance Interpretive Ranger uses a knowledge
of park and interpretive goals, skills in communication
and interpretation, and abilities to connect interpretive
efforts to successfully serve resource protection and
visitor satisfaction. Professional skills in training
and coaching will help coworkers and others (i.e., seasonal
rangers, VIP's, interns, SCA's, cooperating association
and concession employees, etc.) develop their effectiveness
in the same areas. This competency will help the interpreter
extend the effectiveness of supervisors and limited
resources. The interpreter will contribute critical
support toward achieving the day-to-day interpretive
goals of the site by serving the developmental needs
of coworkers, providing ongoing learning opportunities
at the local level, and modeling successful programs
and services.
Competency Assessment
A completed short-answer questionnaire with explanatory
essay describing the learner's ability to coach, train,
and lead by example.
Note: Your project may be designed and submitted
coupling more than one Full Performance competency.
You may develop one competency project, to be reviewed
against any combination of one, two, three, or four
of the Full Performance competencies-if your circumstance
allows. The project would then be measured against each
competency standard separately. Keep in mind that the
requirements on the "Preparing Your Project for Submission"
page for every competency you couple with your project
must be met (i.e., you must submit an essay, and a facsimile,
and a questionnaire if you choose to combine Planning,
Media, and Training/Coaching in one submission).
If you choose, you may develop a separate project for
each Full Performance competency, and submit them individually
as you have in the past. If you choose to combine the
reviews and address more than one competency with a
single project, be sure to indicate clearly on your
project which full performance competencies (Planning
Park Interpretation, Media Development, Interpretive
Leadership, Research/Resource Liaison) you wish to have
the project reviewed against.
Competency
Curriculum
The following curriculum components outline the developmental
learning elements that compose the skills set for this
competency. From these outlines, 1) employees and their
supervisors can determine learning needs and
strategies, 2) instructors can develop sessions and
lesson plans.
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Learning
Resources and Opportunities 
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A new NPS-developed on-line course for Training and Coaching Interpreters can be found at http://www.parktraining.org.
Target
To complete the full performance competencies for Ranger
Careers.
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