Carlsbad Caverns Trading Co. Selected for Concession Contract within Carlsbad Caverns National Park

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Date: November 24, 2017
Contact: Douglas Neighbor, 575-236-1431
Contact: Jennifer Parker, 303-969-2661

Carlsbad Caverns Trading Co., LLC, currently provides these services under a concession contract that began January 1, 2008, and will expire on December 31, 2017.

“Carlsbad Caverns Trading Company has provided great services to our visitors above and below ground for nearly ten years,” said Doug Neighbor, superintendent of Carlsbad Caverns National Park. “We look forward to working with this exceptional concessioner for another contract term.”

Concessioners fill a vital role in helping the NPS carry out its mission by ensuring visitors have access to high-quality commercial visitor services at reasonable prices to fully appreciate the nation’s natural and cultural treasures. The NPS Intermountain Region solicited proposals for this business opportunity from June 28 to September 6, 2017.

A panel of NPS representatives outside of Carlsbad Caverns National Park evaluated proposals under the provisions of the 1998 Concessions Management Improvement Act. The act was written with the intent of ensuring quality visitor services, protecting park resources, and enhancing the competitive contract process for NPS concession contracts. Guidelines used to evaluate all proposals can be found online at

Last updated: December 1, 2017

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