Indiana Dunes National Lakeshore Earns 97% Satisfaction Rating

Date: September 30, 2009

In an annual National Park Service survey, 97% of the visitors coming to Indiana Dunes National Lakeshore this summer were satisfied with the park’s services, facilities and recreational opportunities.

“The National Park Service works hard to assure that visitors have a good experience in their national parks and this rating is a tribute to the excellent employees and volunteers of Indiana Dunes National Lakeshore,” said superintendent Costa Dillon.

As part of the Government Performance and Results Act, the National Park Service conducts a survey of visitors at each national park every year.  The survey questions are the same for all national parks and the surveys are distributed to a random sample of park visitors using criteria established by social scientists. The surveys are handed out at various times and locations so to ensure a representative sample. The selected visitors fill out the survey and mail them to the National Park Service’s Washington Office where they are tallied and the resulting report is sent to the park.

Highlights of the survey were that 94% were satisfied with the assistance they received from park employees; 93% were satisfied with the walkways, trails and roads found in Indiana Dunes National Lakeshore and while 96%  were satisfied with their experience at the Indiana Dunes National Lakeshore Visitor Center. The entire report can be found on the National Lakeshore’s web site at https://www.nps.gov/indu/parkmgmt/upload/vsc.INDU609.pdf.

Indiana Dunes National Lakeshore is one of 391 units of the National Park System ranging form Yellowstone to the Statue of Liberty. Watch the PBS series “America’s Best Idea” premiering on September 26, 2009, to learn more about our national parks.  More information can be found at www.nps.gov/INDU.