Program Cancellation Policy

Programs listed in the park's seasonal program brochures must be scheduled months in advance of their printing. As the season arrives we may find that we have a shortage of staff and may have to cancel some programs. First we try to find a qualified volunteer to conduct the program. If we are unable to schedule a volunteer we will cancel the program and note the cancellation on the website.

Once a person has registered for a program it may be cancelled for one of the following two reasons.

  1. If fewer than five people are registered two days before the scheduled program.
  2. If lightning or thunder is present at or during the program it will be cancelled.

In case of a cancelled program, park staff will contact registrants who provided a phone number or e-mail at the time of registration. If a method of contacting a registrant is not available, registrant may check the park's website no more than 24 hours before the scheduled start time.

Last updated: September 4, 2018

Contact the Park

Mailing Address:

1978 Island Ford Parkway
Sandy Springs, GA 30350

Phone:

678-538-1200
Use this phone number to contact the park between 9 a.m. and 5 p.m. If their is no answer please leave a message with your name and a phone number where you can be contacted. Once received your call will be directed to the appropriate person to assist you. If you should know the phone number of the person you wish to contact please use it.

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