National Park Service 2008 Visitor Survey Card Reports
Contact: Outer Banks Group, 252-473-2111
Superintendent Mike Murray announced today that the results of annual visitor surveys for Cape Hatteras National Seashore, Fort Raleigh National Historic Site, and Wright Brothers National Memorial are available on-line.
Each year, the National Park Service conducts surveys by sampling visitors at every park using survey cards to measure visitor satisfaction and visitor understanding. These surveys help parks meet certain requirements of the Government Performance Results Act of 1993 (GPRA), which requires agencies to set annual performance goals that are quantifiable and reflect progress toward outcomes and to measure performance against the goals. The GPRA goals targeted by the Visitor Survey Cards measure that “visitors safely enjoy and are satisfied with the availability, accessibility, diversity, and quality of park facilities, services, and appropriate recreational opportunities” as well as the “visitors' understanding of a park's significance.” Furthermore, these surveys also provide valuable information to help sites improve visitor services, protect natural and cultural resources, and increase management efficiency.
This year, the Outer Banks Group, comprised of Cape Hatteras National Seashore, Fort Raleigh National Historic Site, and Wright Brothers National Memorial, conducted these surveys in July. The data was compiled for each site and high marks were achieved for the entire group with response rates ranging from 12-17%. To view the reports for each site, visit http://www.nps.gov/caha/parkmgmt/statistics.htm; http://www.nps.gov/fora/parkmgmt/statistics.htm; or http://www.nps.gov/wrbr/parkmgmt/statistics.htm.