Contact Us

Before you contact us:

Have you searched the website to find what you're looking for? You can probably find the answer to your question more quickly than waiting for a reply. Some of our most common questions involve:

If you can't find your answer by visiting the links listed above, contact us by:

Great Smoky Mountains National Park
107 Park Headquarters Road
Gatlinburg, TN 37738

Visitor Information Recorded Message
(865) 436-1200

We attempt to respond to every email. Due to the large volume of email received however, it may take a week or longer to reply.
We receive numerous emails requesting information that is available on our website. Before submitting your message, please use the Search Box in the upper right corner of the black band at the top of this page to find information about topics. E-mail

Questions regarding the status of temporary weather-related road closures cannot be answered in a timely manner using email. Please call (865) 436-1200 extension 631 for updated information about road conditions. Follow road status updates on Twitter at

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