Great Smoky Mountains National Park - Contact Us (U.S. National Park Service)

By Mail
Great Smoky Mountains National Park
107 Park Headquarters Road
Gatlinburg, TN 37738

By Phone
Visitor Information Recorded Message
(865) 436-1200

By E-mail
We attempt to respond to every email. Due to the large volume of email received however, it may take a week or longer to reply.

We receive numerous emails requesting information that is available on our website. Before submitting your message, please visit the following links for answers to frequently asked questions:

•	Download a Smokies Trip Planner -
	Contains information about favorite destinations in the park, popular activities including hiking, camping, and auto touring, and a park map
•	Lodging and Camping
•	Fall Color and Winter Snow
•	Weather and Climate
•	Directions to Park and Maps
•	Things to Do including
	• Auto Touring • Fishing • Hiking • Horse Riding • Wildlife Watching including Elk and Bear
•	Places to Go including
	• Cades Cove • Cataloochee • Clingmans Dome • Oconaluftee
•	Pet Policy
•	Wedding and Special Event Policies

If you can't find your answer by visiting the links listed above, please e-mail your question.

Questions regarding the status of temporary weather-related road closures can not be answered in a timely manner using email. Please call (865) 436-1200 extension 631 for updated information about road conditions.