What We Do

The National Park Service Commercial Services Program is responsible for the oversight of commercial visitor services in the national parks authorized by concession contracts, commercial use authorizations (CUAs), and leases. A wide range of activities and services are provided through these instruments.

hotel lobby with seating and chandeliers

Commercial Services Planning

Learn how a goal-driven planning process determines what services are offered in parks.

canoes docked at a marina

Contract Development

Find information on how contracts are developed and awarded.

tour boat on water with birds in sky

Operations Management

Operational management involves working with concessioners to provide a good experience for visitors.

three-story lodge

Asset Management

The Concessions Management Improvement Act of 1998 defines the asset management responsibilities for concession facilities.

hiker with backpack in mountains with snow

Financial Management

Financial management ensures both concessioners and parks benefit from their partnership in providing high quality services.

concrete building with blue striped awnings

Leasing

The National Park Service provides for leasing of historic as well as non-historic properties in park areas.

Last updated: June 15, 2018