Concessioner Tools and Information

Concessioner tools and information provides guidance materials for concessioners on a number of concessions operational issues. Information is grouped by the following topic areas.

people eating in a restaurant

Standards and Evaluations

Helpful information on annual overall ratings, service standards and evaluations.

close-up of a tree branch with green leaves

Environmental Management

Use these tools to create a successful environmental management program.

diner with customers

Rate Administration

Find markup percentages and more!

old mill in the fall

Asset Management

Tools to help the concessioner manage assets.

Food served on a table with toothpicks and empty glasses

Public Health

Explore the NPS Public Health website for information on environmental health.

man preparing to rock climb

Risk Management

Find information related to risk management.

boats at a marina with a duck on the water

Other Contract Management Tools

Find information on accessibility, guest donations and more!

Last updated: January 16, 2020