Hot Springs National Park (Traditional Bathhouse Services and Massage Therapy Services)

Solicitation for Concession Opportunity for Traditional Bathhouse Services and Massage Therapy Services within Hot Springs National Park

On September 16, 2025, the National Park Service (NPS) released a business opportunity soliciting proposals to award a new ten (10) year concession contract to provide traditional bathhouse services and massage therapy services within Hot Springs National Park.

Site Visit

The NPS will hold a one-day site visit for organizations interested in bidding on this opportunity on Wednesday, November 19, 2025. The site visit provides interested parties an overview of the concession operations along with a tour of the Concession Facility, (as that term is defined in the Draft Contract), assigned to the Concessioner under the Draft Contract. To attend the site visit, registration is required. If you have not registered under a previous amendment, please email Eric Nikkel, Commercial Services Specialist, Interior Regions 3, 4 and 5 at: eric_nikkel@nps.gov with the name of your company, contact phone number and email, and the number of people attending from your organization, no later than 4:00 p.m. (Central Time) on Thursday, November 13, 2025. Additional information regarding the meeting time and location will be provided after registration. A strict limit of two people per business entity will be authorized to attend the site visit.

Site visit participants are responsible for obtaining their own lodging, meals, and transportation to the respective Concession Facility. Participants must be 18 years of age or older. Attendance at the site visit is not required to submit a proposal for the prospectus; however, it is encouraged.

Questions Due

Questions regarding the prospectus must be received, in writing, no later than 12:00 p.m. (Central Time) on Friday, December 12, 2025. Email your questions to Eric Nikkel, Commercial Services Specialist, at eric_nikkel@nps.gov.

Notice of Intent to Propose

Any interested party intending to submit a proposal must submit a “Notice of Intent to Propose” as described in the Business Opportunity and Proposal Instructions to Eric Nikkel at eric_nikkel@nps.gov, no later than 12:00 p.m. (Central Time) on January 12, 2026.

Submission of an Electronic Proposal

The NPS is ONLY accepting electronic proposals in response to this prospectus. Any proposal must be received electronically, no later than 4:00 p.m. (Central Time) on Friday, February 13, 2026, in the format outlined in the Proposal Instructions, to be evaluated for award of the new concession contract. Prior to the electronic submission deadline, you will receive a welcome email message from the Service’s Microsoft Teams platform at the email address you provide when you notify the Service of your intent to submit a proposal. You must accept the invitation before you can access the Teams site to upload your proposal.

A hardcopy of the Offeror’s Transmittal Letter, with original signature, must be received by the National Park Service no later than 4:00 p.m. (Central Time) on Friday, February 20, 2026, as outlined in the Proposal Instructions of the Prospectus, at:

National Park Service, Interior Regions 3, 4, 5
601 Riverfront Drive, Omaha, NE 68102
Attention: Eric Nikkel, Commercial Services Specialist

The prospectus is available below. If you choose to retrieve a copy of the prospectus, please notify Eric Nikkel at eric_nikkel@nps.gov so you are placed on the mailing list to receive notification of any future modifications or correspondence.

Last updated: November 13, 2025

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