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Drinking Water Operator Resources
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Web sites

Office of Groundwater and Drinking Water

The best place to start for drinking water information. This site contains a lot of information about drinking water program, regulations, training opportunities, resource materials, and links to non-governmental organizations

Office of Compliance and Enforcement

Published the Protocol for Conducting Environmental Compliance Audits of Public Water Systems Under the Safe Drinking Water Act in March, 2000. This publiccation offers guidance on how to check compliance against each regulatory requirement. The charts provide the regulatory requirement or management practice on one side of the page and how to evaluate compliance on the other side.

USEPA Drinking Water Academy

The Drinking Water Academy provides training and information to assist EPA, States, Tribes and others increase their capabilities to meet the requirements of the Safe Drinking Water Act (SWDA). Course subjects include drinking water program implementation, laboratory certification, public water system supervision and operation, sanitary survey training, the Safe Drinking Water Information System (SDWIS), a source water protection and underground injection control. The Academy's web site contains course schedule information, course descriptions and training sessions can be downloaded.

National Rural Water Association

The National Rural Water Association (NRWA) provides training and on-site technical assistance to water and wastewater systems across the United States. They have also produced a small system self-assessment form designed to help small water utilities determine their own needs. Assistance is provided by the various state affiliates of the NRWA.

Rural Community Assistance Program

The Rural Community Assistance Program (RCAP) provides technical assistance services and training related to rural drinking water supply and wastewater treatment needs, rural solid waste programs, housing, economic development, comprehensive community assessment and planning, and environmental regulations.

State Drinking Water Programs

The various state drinking water program offices may offer many useful resources such as on-site technical assistance, systems assessments and resource documents.

National Drinking Water Clearinghouse

The National Drinking Water Clearinghouse (NDWC) is located at West Virginia University and provides services and information for small water systems. The Clearinghouse acts as a one-stop shopping center for information, training and resource tools.

Technology Assistance Centers

EPA provides money to several small public water system technology assistance centers (TACs). These Centers conduct a wide range of activities, from treatment technology research to operator training to on-site assistance. For example, Montana State University is currently developing an operator training site and CD-ROM series. The University of Alaska Southeast, Sitka has developed a small systems self-assessment guide and provides training sessions on a variety of water system subjects all throughout the State of Alaska. A current listing of TACs is found below:

Montana State University

University of Alaska Southeast, Sitka

Western Kentucky University

University of Missouri, Columbia

Mississippi State University

University of New Hampshire

University of Illinois Urbana-Champaign

Pennsylvania State University-Harrisburg

California State University-Sacramento

College of Southern Maryland

EPA Documents and Resources

Optimizing Water Treatment Plant Performance Using the Composite Correction Program. EPA 625/9-91/027, revised August 1998.

Handbook: Ground Water and Wellhead Protection. EPA 625/R-94/001

EPA Sanitary Survey Guidance. EPA 815-R-99-016

Manual of Small Public Water Supply Systems. EPA 570/9-91-003


Simple Tools for Effective Performance (STEP)

The Drinking Water Utilities Team is currently developing a series of tools designed to walk a small system operator through various regulations and system management techniques. These brochures will address the Total Coliform Rule, the Disinfection By-Products Rule, the Arsenic Rule (once promulgated), small system strategic planning and small system asset management.

Preventive Maintenance Tasks for Tribal Drinking Water Systems

This product consists of two parts which are contained in a card file box. The first is a guide booklet that describes in detail routine operation and maintenance tasks that should be performed to prevent system maintenance problems. The second part organizes the operation and maintenance duties described in the guidance into daily, weekly, monthly and yearly tasksprinted on 4"x 6" index cards. Blank log sheets are also included to allow the operator to record pertinent information. Although this product was designed for Tribal water systems, it is beneficial to small water systems of all types.

Standard Reference Materials

Salvato, Joseph A.: Environmental Engineering and Sanitation, 4th Edition

John Wiley and Sons, Inc., New York, NY (ISBN: 0-471-52377-1)

AWWA: Recommended Practices for Backflow Prevention and Cross-Connection Control, American Water Works Association Manual, M14, 2nd Edition, Qunicy, MA, 1990

University of Southern California Foundation for Cross-Connection Control and Hydraulic Research: Manual of Cross-Connection Control, 9th Edition
University of Southern California, Los Angeles, CA (ISBN: 0-9638912-0-0)

DHHS/PHS/IHS/Office of Environmental Health and Engineering/Division of Environmental Health/EMB: Handbook of Environmental Health, 1994 Edition

California Conference of Directors of Environmental Health, Disaster Preparedness Technical Advisory Committee: Disaster Field Manual for Environmental Health Specialists CCDEH, 1998

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