Accessibility

 

Accessibility

Accessibility Information

The Tenement Museum welcomes all visitors. We recognize the diverse needs of our audience and offer accessible programs and services to enable all visitors to explore the stories we interpret at the Tenement Museum.

Membership

The Tenement Museum offers a special $65 membership for visitors with disabilities. For a discounted membership, please call the membership line at 877-975-3786.

Free entry to care partners

Regardless of Museum membership status, all visitors with disabilities can obtain free entry for their care partners. Please call 877-975-3786 or e-mail LESTM@tenement.org to request free entry for a care partner.

Service Animal Policy

Service dogs are welcome on all museum tours. However, pets and emotional support animals are not allowed inside tenement buildings, but can be brought on outdoor neighborhood walking tours.

For questions about Museum accessibility and how we can accommodate your specific needs, call 877-975-3786 or e-mail LESTM@tenement.org.

Wheelchair Accessibility

The following tours are wheelchair accessible:

  • Reclaiming Black Spaces

  • Building on the Lower East Side

  • Outside the Home

The Museum has a limited amount of wheelchairs available to borrow for wheelchair accessible programs. To reserve a wheelchair for your visit, please contact our Call Center at 877-975-3786 (Monday–Saturday: 9 am–5 pm) or e-mail LESTM@tenement.org

Individuals who are Blind or have Low Vision

Handling objects are available for our 100 Years Apart, Finding Home, and Day in the Life tours. Ask for these materials when you arrive at the Visitors Center.

Visitors can book a free tactile orientation to the Museum before their tour with two weeks’ advance notice.

Individuals who are Deaf or have Hearing Loss

Assistive Listening Devices

The Museum offers FM assistive listening devices upon request for all tours and evening programming. Ask a representative at the Visitors Center upon arrival.

Language Aids

If you are looking for language translation for tours, please email LESTM@tenement.org for options.

 

Last updated: August 18, 2023

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Contact Info

Mailing Address:

103 Orchard Street
New York, NY 10002

Phone:

877 975-3786

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