Audiovisual Equipment Services

Harpers Ferry Center provides a range of audiovisual technical services from system design and installation to equipment purchase recommendations and repair services to support park interpretive programs.

How do I initiate a project or get information about AV equipment or systems design?

Call the Harpers Ferry Center initial contact number at 304-535-5050.

How do I get information about AV systems design or recommendations for equipment?

Harpers Ferry Center offers AV systems design assistance to help parks define a project, plan and prepare types of contracts needed, identify problem areas or discrepancies, develop solutions, create scopes of work, prepare system designs and specifications, and complete government estimates of costs. This could be an audiovisual system for an individual exhibit, an exhibit with multiple AV systems, theaters, amphitheaters and multipurpose rooms. Design development includes conceptual, preliminary through final publication of plans and specifications, and bid package completion. Harpers Ferry Center can continue as COTR for the acquisition and installation of AV equipment. The designers can also assist by reviewing designs prepared by the park’s architect or contractor and provide the support needed for the park to receive a system suited to their needs. Troubleshooting for existing systems and equipment failures and subsequent restoration is available via telephone and /or email.

What is the HFC AV Equipment Services program?

AV Equipment Services purchases and provides recommended AV equipment to support park programs. AV Equipment Services also offers repair and replacement services, performing maintenance, modifications, and testing on supported AV equipment.

How do I order equipment from AV Equipment Services?

AV equipment may be ordered from AV Equipment Services by submitting a DI-1 Requisition, fax, or email. The request must contain an accurate account number, have the name of a contact person, be properly certified by an appropriate park official and include a UPS shipping address. All requests should be sent to: National Park Service, Harpers Ferry Center, Attn.: David Kacinec, AV Equipment Services, P. O. Box 50, Harpers Ferry, WV 25425.

What AV equipment is supported by HFC AV Equipment Services?

Controllers

DVD Controllers:

• Technovision: KPC-1, KPC-2, and PC-2

Laser Disc Controller:

• Superbox II

Closed Caption Decoder:

• My Cap

Slide Projector Dissolve controller:

• Anion P1701
• Kodak SP programmable II
• Arion Aux Box 360

Laser Disc Players:

(Note: Laser players are no longer manufactured. Harpers Ferry Center will support laser disc players until the end of FY-05)

• Pioneer Model 2600
• Pioneer Model 4200
• Pioneer Model 4400
• Pioneer Model 8000

DVD Player:

• Pioneer 7400

Kodak 35 mm Slide Projectors:

(Note: Kodak stopped manufacturing 35mm slide projectors in May 2004)

• Model III A
• Model III AMT
• Model III E
• Model III B
• Model III AFS

Caption Boards:

• Large: Trans Lux Datawall with Museum Technology CC-1000/NPS decoder
• Medium: Museum Technology CC-1100 (same as CC-2000)
• Small: Museum Technology CC-1000

VCRs:

• JVC 2902

CD Players:

• Technics CD Players

Solid State Message Repeaters

• Technovision: MP3SA
• Akman: SR-1 and SR-3

Who is responsible for AV property accountability?

Property accountability for AV equipment purchased through HFC will become be the responsibility of the park. Accountability for is transferred to the park at installation or purchase.

Note: If a park has excess AV equipment or older equipment that has been replaced, i.e. laser disc players or slide projectors, call HFC to check if it can be used in another park.

What is the HFC AV equipment warranty policy?

HFC will replace or repair, at HFC expense, audiovisual equipment and controllers for a period of one year from date of installation when HFC supplies and/or installs the equipment. Warranty includes cost of parts, labor, shipping and handling, and travel if required.

AV equipment supplied and installed by a HFC Indefinite Delivery Indefinite Quantity contractor will be covered under the contractor’s warranty.

HFC will provide consultation on AV equipment supplied by other sources, but will not replace or repair this equipment except through a park funded Project agreement.

How do I return broken or defective equipment to Harpers Ferry Center for evaluation?

Requests to return equipment to AV Equipment Services should be made by telephone, fax or email to the attention of David Kacinec or Ray Fowlkes. Have your equipment packed and ready to ship prior to calling HFC. Your request should include the box or carton number which is stenciled or written on the exterior. Also include the correct UPS shipping address for your area. When requests are received, we will arrange for UPS pickup of the equipment.

Related Links

Standard Specifications for AV Presentation Systems and Equipment

Standard Specifications for Audio Description