General Park Accessibility Information

Ferries: Ferries are wheelchair accessible as well as the Ellis Island museum and outside grounds. For assistance, please contact a National Park Ranger or U.S. Park Police Officer.

Statue Cruises personnel provide assistance on the ferry gangways. Aboard the ferries, enclosed areas are available. Rest rooms aboard ferries are not handicapped accessible.

Wheelchairs and Guide/Assist Animals at Liberty and Ellis Island: A limited number of wheelchairs are available at both Liberty and Ellis Island (on a first-come, first-served basis).

Wheelchair guests with a Monument Access Pass will be able to visit the lobby, museum and Fort Wood promenade level. Although pets are not allowed on the ferry system or in the park, guide and other assist animals are welcome. Large print brochures are available upon request.

Reserve Ahead: Monument access requires a ticket. Make reservations by calling: 1-877-LADY-TIX. OR on-line at: statuecruises.com Ferry tickets can be reserved in advance. A limited number of monument access tickets are available from the ferry company each day on a first-come, first-served basis. Visiting Ellis Island does not require a time pass.

Accessible Parking at Battery Park in Lower Manhattan: Official placards are required to park in designated public parking spaces available in New York City. Private parking lots are available as well. Handicapped accessible rest rooms are available in Castle Clinton National Monument and ferry ticket counters are handicapped accessible.

Accessible Parking From Liberty State Park in Jersey City, NJ: Private parking is available for a fee. Designated spots for those with official placards are available. There are level walkways to the ferry boarding area. Handicapped accessible rest rooms are located at Liberty State Park.

Accessibility at Ellis Island: The museum and exterior grounds are accessible. Tactile models of the island are located at the information desk. Audio tours are available from the concessionaire, for a nominal fee. Information regarding the Island's history is available to read in braille at the information desk. Elevators are located both on the east and west sides of the main building.

The film: "Island of Hope, Island of Tears" is closed-captioned for hearing impaired. Video exhibitry, located in the main building contains captioning. Assisted listening induction loop device is also located at the information desk.

For information about programs, services, activities and requests regarding accommodations for People with Disabilities: Please contact the park at least twenty one (21) days in advance of your intended visit.

Write to: National Park Service, Statue of Liberty National Monument, Liberty Island, NY, NY. 10004. Attn: Superintendent

• Phone: 212 363-3200
• TTY: 212 363-8343

American Sign Language Translation: Ranger-guided tours are offered at Ellis Island with ASL - American Sign Language translation: Ranger-guided tours in ASL - American Sign Language are provided upon Ellis Island at no charge to visitors. The tour departs from the Information Desk at 11:00 AM. If you desire to arrange for an ASL Tour on another date, we require twenty one (21) day advance notice.

Emergency Medical Services: Available on both Liberty and Ellis Islands. Contact any National Park Service employee for assistance. Proper preparedness, by those visiting the park with medical conditions, can prevent emergencies from occurring. (ie. medicine, food, water etc).

For the safety of all our visitors and protection of the resource, all visitors entering the monument must pass through a secondary screening processing area.