• Immigrants awaiting inspection in front of Ellis Island's Main Building

    Ellis Island

    Part of Statue of Liberty National Monument NJ,NY

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  • Ellis Island is open on a limited basis while repairs continue.

    Ellis Island has reopened on a limited basis. Due to the nature of the destruction caused by Hurricane Sandy, parts of the historic Main Building and museum remain closed at this time. The museum's artifacts remain in off-site storage. More »

Accessibility

Park Superintendent David Luchsinger welcomes the first ferry of visitors to Liberty Island after the park reopened July 4, 2013, following Hurricane Sandy. NPS photo by Volunteer-in-Parks Steven Sinski.

Park Superintendent David Luchsinger welcomes the first ferry of visitors to Liberty Island after the park reopened July 4, 2013, following Hurricane Sandy.

NPS photo by Volunteer-in-Parks Steven Sinski.

The National Park Service welcomes all visitors

The first floor of the museum and the exterior grounds are wheelchair-accessible. Elevator access to the upper floors is not available at this time.

The National Park Service wants your visit to be memorable for all the right reasons. Visiting any museum or park can be taxing as well as exciting. Visitors are urged to place health and safety first, both for yourself and your companions. Bring any medication, food, water or equipment that you may need with you. Take the time to enjoy the park safely.

Ferries: Statue Cruises personnel provide assistance on the ferry gangways. Aboard the ferries, enclosed areas are available. Restrooms aboard ferries are not handicapped accessible.

Guide/Assistance Animals at Ellis and Liberty Islands: While regular pets are not allowed on either Ellis or Liberty Islands, or on the ferry boats, guide and assistance animals are welcome. See Accessibility Information for Liberty Island.

Borrowing a wheelchair: A very limited number of wheelchairs can be borrowed for no charge on both Ellis and Liberty Islands on a first-come, first-served basis. Borrowers must deposit a driver's license or similar form of I.D., at the Information Desk/Center, which will be given back when the wheelchair is returned.

Other accessibility services at Ellis Island:

  • Tactile models of the island are located near the Information Desk.
  • Large print brochures in English are available upon request at the Information Desk.
  • Information in Braille about Ellis Island's history may be borrowed at the Information Desk.
  • The Park Brochure in Braille is available upon request at the Information Desk.
  • Audio description tours created specifically for blind and visually-impaired visitors are available from our audio-tour concessioner.
  • Elevators (Currently out-of-service due to Hurricane Sandy) are located on both the east and west sides of the main building.
  • The documentary film "Island of Hope, Island of Tears" is open captioned.
  • An assisted-listening induction loop device may be borrowed at the Information Desk.

Emergency Medical Services: If you need assistance, contact any National Park Service employee. EMTs are available on both Ellis and Liberty Islands.

For more information and other requests: For information about programs, services, activities and requests regarding accommodations for persons with disabilities: please contact the park, in writing or by e-mail, at least twenty one (21) days in advance of your intended visit. Phone: 212 363-3200. Deaf and hard-of-hearing visitors can also utilize the services of NY/NJ relay at 711.

Did You Know?

Dorm Room

Although most immigrants processed at Ellis Island stayed between three and five hours, about 20% stayed overnight in dormitory rooms until their cases could be cleared. Many immigrants found these accommodations a big improvement over the severe conditions of traveling to America in "steerage".