Web Assistant Volunteer

This position is located at Voyageurs National Park, located in northern Minnesota. However, the duty station may be anywhere, as long as contact with Voyageurs is possible. Primary duties are updating the park’s website for routine information changes, assisting with website organization, layout, and navigation, and creating new web content.The volunteer may be cleared for computer use with a background check.Other duties may include: helping to prepare for special events, helping to construct temporary displays and exhibits, filing paperwork and permits, data entry, and other office work. The volunteer working in this capacity will receive appropriate training, guidance, and supervision from the Web Coordinator.


The volunteer may serve as uniformed volunteer with the NPS, as a front-line representative of the agency at park headquarters. The volunteer may also work in non-uniform status per approval of the Web Coordinator. Primary responsibilities are updating the park’s website for routine information changes, assisting with website organization, layout and navigation, and creating new web content.The volunteer must be cleared for computer use with a background check.Depending on other program proficiency, duties could include creating web accessible brochures and web photo organization.Training in NPS web Content Management System (CMS) programming will be provided.The volunteer must be well organized, work well under supervision, and be comfortable with using a computer for long periods of time.

The volunteer operates a variety of office machines, including, calculators, typewriters, copiers, computers (appropriate background check must be run) and telephone/fax machines.The volunteer may be a passenger in a government vehicle.

The volunteer may also perform any or all of the following duties in the course of completing their work.These duties are secondary to the primary duties and typically constitute 20% or less of the position duties.

·Filing paperwork and permits.

·Helping to construct temporary displays and exhibits.

·Responding to information requests.

·Data entry.

·Assisting other park staff at special events.

·Going into the field to familiarize self with area resources.


To perform the duties of this position, the volunteer must have the following knowledge, skills, and abilities:

·Ability to use basic computer programs.

·Ability to learn and use the NPS web CMS

·Ability to communicate effectively in a courteous, friendly, tactful, and intelligent manner.

·Knowledge of NPS mission and goals.

·Knowledge of the park and operations.

Supervisory Controls

The volunteer works under the direct supervision of the Web Coordinator. After receiving specific instructions, the volunteer performs routine assignments independently. The Web Coordinator is available when problems or unusual situations arise.The Web Coordinator spot checks routine work for accuracy, with closer review performed for more difficult or non-routine assignments.


Assignments are primarily repetitive, consisting of clearly defined tasks. Questions regarding non-routine tasks are referred to the Web Coordinator. More involved projects may be assigned depending on the volunteer’s interest, availability, and training.

Scope and Effect

The park’s website is a gateway and a primary method for learning about the park before visiting.The results of the incumbent's activities contribute to visitor enjoyment and understanding of the park area and the public’s appreciation of the National Park Service mission.These activities affect the NPS and its employees, visitors, land managers, and neighbors.

Personal Contacts

The volunteer routinely has contact with other volunteers and park staff. The volunteer sometimes has contact with the visiting public, inholders, and park neighbors. These people represent a cross section of the nation and of other countries of the world.Visitors are of all ages, and from all social, ethnic and economic groups.

Physical Demands & Work Environment

Long periods of sedentary work are required. Work is generally performed indoors at park headquarters.Trips to park field locations or local travel within or near International Falls, Kabetogama, or Ash River may be required, which may include travelling as a passenger on a government vessel.While outdoors, the volunteer may be subject to working in adverse weather conditions, uneven terrain, lifting heavy objects, and biting insects.

Last updated: February 21, 2016

Contact the Park

Mailing Address:

Voyageurs National Park Headquarters
360 Hwy 11 East

International Falls, MN 56649


(218) 283-6600

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