Previous Page TOC


Training and Development Specialist designs, develops, conducts and evaluates learning experiences. The competencies needed are:

A. Design and Develop Learning Experiences

1. Discuss with management the organizations strategic short and long range plans.
2. Define the target population.
3. Conduct performance analysis.
4. Conduct organizational and individual needs assessment.
5. Analyze results of assessments.
6. Research literature in order to establish foundation in the subject area.
7. Develop learning goals and objectives.
8. Determine whether to use internal or external resources.
9. Design/develop instructional strategies and instructor guidelines.
10. Select and/or develop learning materials and resources.
11. Revise learning experience as needed.

B. Conduct Learning Experiences

1. Instruct individuals and groups in specific subject areas.
2. Apply adult learning theory to learning experience.
3. Serve as facilitator, resource person, content presenter as needed.
4. Use instructional aids effectively.
5. Recognize and act constructively on participant feedback.
6. Give constructive feedback to trainees.

C. Evaluates Learning Experiences

1. Validate all components of instructional design to determine of they support accomplishment of desired competencies.
2. Collect and analyze evaluation data.
3. Revise training material based on evaluation data.
4. Develop and implement plans to support transfer of knowledge and skills to the job.
5. Confer with managers, trainers and learner population to identify barriers to full transfer of new KSAs to the job and actions by each group to support transfer.
6. Gain management's commitment to demonstrate visible support of training as high priority.
7. Work with managers, supervisors, trainers and trainees to insure that planned actions to support transfer are implemented.

Knowledge, Skills and Abilities

The knowledge, skills, abilities and competencies listed below are taken from OPM's Roles and Competencies of the Human Resource Development Specialist in the Federal Government published in 1992:

Knowledge of major components, key personnel and mission responsibilities of the National Park Service

Knowledge of the principles and practices of adult learning.

Knowledge of instructional design systems

Knowledge of HRD and related (personnel administration, procurement, records management, etc.) policies and procedures within the Federal government.

Knowledge of ethical principles in HRD.

Knowledge of the principles and practices of organizational behavior.

Skill in gathering and analyzing information.

Skill in managing databases.

Skill in using group processes.

Ability to analyze problems and develop solutions.

Ability to establish rapport and credibility among organization's management and employee.

Ability to interact effectively with individuals of diverse backgrounds.

Ability to communicate effectively orally and in writing.

Ability to plan, organize and administer HRD programs.

National Park Service
Training and Development Division
Essential Competencies

Previous Page TOC