The National Park Service welcomes all visitors

The National Park Service wants your visit to be memorable for all the right reasons. Visiting any museum or park can be taxing as well as exciting. Visitors are urged to place health and safety first, both for yourself and your companions. Bring any medication, food, water or equipment that you may need with you. Take the time to enjoy the park safely.


Guide/Assistance Animals at Liberty and Ellis Island
While regular pets are not allowed on either Ellis or Liberty Islands, or on the ferry boats, guide and assistance animals are welcome. See Accessibility Information for Ellis Island.


Ferry Transportation

Statue Cruises personnel provide assistance on the ferry gangways. Ferries have enclosed cabins on the main deck and outdoor spaces near the rear or above the main deck. Any deck above the main requires the use of stairs. Priority seating is available near the entrance of the enclosed main deck cabin. Restrooms aboard ferries are not handicapped accessible.


Accessibility at Liberty Island

  • The information center, gift pavilion, book store, dining facilities, and exterior grounds are wheelchair accessible.
  • Accessible restrooms are located inside the gift pavilion.
  • An open captioned video is available in the Information Center.
  • Audio description tours created specifically for blind and visually-impaired visitors are also available.
  • For those with reservations to enter the monument, wheelchair access is provided by elevator to the museum, the exterior of Fort Wood, and to the top of the pedestal. However, the outdoor observation deck balcony is not wheelchair accessible.
Wheelchair Availability at Liberty and Ellis Islands
A limited number of wheelchairs are available at both Liberty and Ellis Islands (on a first-come, first-served basis). They can be borrowed, free of charge, with the deposit of a driver's license or another form of I.D., at the Information Center (Liberty Island) and the Information Desk (Ellis Island).

American Sign Language Translation
American Sign Language Tours may be arranged prior to your visit. If you wish to arrange for an ASL Tour, notification in writing is required at least three (3) weeks prior to your visit. Please contact us by sending an e-mail or a letter.

Emergency Medical Services

Available on both Liberty and Ellis Islands. Contact any National Park Service employee for assistance. Proper preparedness, by those visiting the park with medical conditions, can prevent emergencies from occurring. (ie. medicine, food, water etc).


For more information and other requests: For information about programs, services, activities and requests regarding accommodations for persons with disabilities: please contact the park, in writing or by e-mail, at least twenty one (21) days in advance of your intended visit. Phone: 212 363-3200. Deaf and hard-of-hearing visitors can also utilize the services of NY/NJ relay at 711.

Last updated: February 28, 2018

Contact the Park

Mailing Address:

Liberty Island
New York, NY 10004


(212) 363-3200

Contact Us