Chapter 13:
Some Observations from Retirement
POLITICAL ACTIVITY OF GOVERNMENT EMPLOYEES
A number of years back the federal government
established a law called the Hatch Act that provided a protective
blanket for civil servants so that they could devote their talents to
the jobs assigned to them free of political influence. That was a big
step forward. Recently Congress has been considering various proposals
that, if enacted, would weaken the Hatch Act and allow civil servants to
take an active part in party politics, even to the extent of running for
elective office. If that comes about it will destroy one of the most
important bases of a sound civil service system. And I see no reason
for the proposed changed. Any career person can run for his boss' job
now, except that he can't do it while working for that boss. The
government employee has the same rights that all citizens have, or
should have, except that he can't go out and campaign for or against a
candidate. Any weakening of the Hatch Act would be a terrible
blunder.
GOVERNMENT AND THE GOVERNED
In a speech in December, 1971, a department-level
government official said that in his long career as a public servant he
could not recall a time when the public demonstrated less faith in their
government that it had done over the previous decade. In good form he
went on to say that he was supporting the administration in its effort
to bring the government at all levels closer to the people and to lessen
the gap between the government and the governed. I agree wholeheartedly
with his stated objective (though I must add that conditions didn't
really improve during several years following his statement). It is most
important that the governed and their government at all levels understand
each other and work for the good of the nation. It is true that as
the population multiplies and as its culture and scientific knowledge
advance, more and greater differences of opinion develop, and these
differences are apt to create voids between people and between the
people and their government. A government cannot ignore widespread
doubts concerning its credibility, and it is equally important that
those in the governed category try to better understand the problems of
government. Government career people are charged with the responsibility
of carrying out policies, sometimes against their personal inclinations,
and they must understand that basic policies are established by the
elected or duly appointed representatives of the people.
There is an old saying that is more often true than
not: "It is the squeaky wheel that gets the grease." On the other
hand, there is a modern expression, or a political term, if you please:
the "silent majority." When the "silent majority" is favored, it means
that we are not going with the minority opinion, even though it is
"squeaking." Nevertheless, a well-organized minority very often has its
way, and we do not hear from the masses, the "silent majority," until
the project or action has been completed, and then often it is too late.
The best political administration is one that can identify and
understand the needs of the silent majority and then effect the
objective with the least irritation of the minority. To the degree it
can do that, it will remain in office and accomplish much for all of the
people it represents. The same is true of the career person who applies
these principles within the framework of his authority and
responsibilities.
There is not always a clear distinction between what
is best and what is not so good, or even bad. The elements of timing,
imagination, and good judgment are important in reaching a proper
conclusion. It is also important for an individual in authority to
resist a natural inclination to play God by deciding what is best
because of personal preference rather than real need.
Maybe I am somewhat biased when I state that
government employees, by and large, are at least as well, of not better,
qualified and as earnest in their endeavors as are people in private
enterprise. I agree that some people in the government service do not
bring a great deal of credit to their agencies or departments, but the
same is true in organizations outside of governmentin civic
affairs as well as in private enterprise. The big difference is that
government employees are always on the public view. They live and work
in a fishbowl. Yet, some of the greatest scientists and best
administrators this country has ever known have devoted their lives to
the service of their government. Civil servants are observed not just by
the public but by politicians and various special-interest groups who
believe they can be helpful. Often well-meaning friends cause the
greatest problem; though more often than not differences of opinion
between friends, when a friendly attitude is maintained, lead to the
best solutions. If we can direct all government processes so that
everything we do is for the betterment of our country and our fellow
citizens, it is a good bureaucracy and it is good politics; otherwise,
it's terrible and destructive.
The key to the success of any organization is its
leadership, which by another name is administration. I believe a few
fundamental tenets are worth examining. They were formulated in my mind
as my career advanced. Some of them are derived from statements I have
read, which I have altered to a considerable extent based on my
experiences and observations. As an administrator, one will find that
these principles hold true regardless of the size of an organization or
whether it is in government or private enterprise. As soon as a person
has one employee under his supervision, he assumes a degree of
administrative responsibility, and the following tenets become more
important.
(1) Accept yourself and go on from there. Don't be
afraid to be different and to set your own pattern. Be gentle to
yourself for only insofar as you have the right attitude toward yourself
can you have the right attitude toward others.
(2) Be humble. Humility begins with the recognition
of your dependence on othersand an appreciation of their
accomplishments and help to you. A person becomes humble only when aware
of the enormous debt owed to others and when he realizes how little he
knows of all there is to know.
(3) You can be courteous and still be firm. Go
forward with warmth and a gracious, hospitable spirit. A firm, courteous
request is far more effective than an order, and it produces better
results.
(4) You must be adventurous, opening doors to new
experiences and constantly on the lookout for better ideas to improve
results, including morale. An imaginative and adventurous administrator
must develop a sound philosophy through discussion and reasoning. He
should share it with the staff and should be willing to test suggested
changes. He should have the fortitude to adopt or to drop suggestions
and ideas, according to whether or not they promise desirable results.
Remember the tortoise: it can go nowhere without sticking its neck out
(of course it should know when to pull it in, too).
(5) Look for and recognize your weaknesses, and build
your organization to compensate for them. In this way you will build a
staff that will share responsibilities, for no administrator has the
time or ability to be all things to all people. Your entire
organization's ability and confidence in achieving goals will intensify
as the going gets more difficult.
(6) Always give credit where due. Your success will
depend to a great extent on your recognition of good concepts, ideas,
and the abilities of many people. Your own credit lies in your ability
to put such concepts, ideas, and abilities together to their best
use.
Whether in a small or a large organization, it is
necessary to plan for the future and to develop a policy that keeps up
with progress. But good judgment must be exercised on how much of a
plan or policy can be carried out at one time. I believe that Thomas
Jefferson advanced this point as well as it can be stated and in as few
words as possible. The inscription on a wall at the Library of Congress
quotes Jefferson as saying, "Let us then take what we can get, and press
forward eternally for what is yet to get. It takes time to persuade men
to do even what is for their own good."
CONSERVATION AND WILDERNESS MANAGEMENT
Howard C. Zahniser, in my opinion one of our great
conservationists and a leader in the passage of the Wilderness Bill,
said: "Wilderness is a natural area where nature is the host and man the
guest who doesn't remain." And Howard R. Stagner, one of the great
naturalists in the National Park Service, in one of the service's books
entitled The National Park Wilderness, put it this way:
"Wilderness is a physical condition. Wilderness is also a state of mind.
Both concepts are importantthe former in the matter of protection
and management, the latter in evaluating the benefits of wilderness,
both in planning for the intelligent and beneficial use of this
important cultural and recreational heritage."
These two quotations point to the basic aspects of
wilderness: its value, use, and need of careful management. What are the
values of wilderness? Why not use the wilderness to provide man with
his changing goodies and to serve his expanding desires which are
nurtured by his bent for short-term economic enterprise? What bearing
did wilderness have on the history of man, and, even more important,
what will it contribute to his history yet to be made? Howard Stagner
offers these answers: "Wilderness is expanse . . . and each fixed or
fleeting form reflects the artistry of nature. Wilderness is a whole
environment of living things . . . and the prosperity of its native
wildlife . . . measures the perfection of its waters and floral mantle.
Wilderness is the beauty of nature, solitude, and music of stillness.
Wilderness invites man to adventure, refreshment, and wonder."
These values and the anticipation of the unknown are
the backdrop of our great nation. One of the great authors who have
contributed much to our national park system is Freeman Tilden. In a
little booklet he did for the service a number of years ago (The
Fifth Essence, an Invitation to Share in our Eternal Heritage,
Washington, D. C., The National Park Trust Fund Board), he wrote:
The early Greek philosophers looked at the world
about them and decided that there were four elements: fire, air, water,
and earth. But as they grew a little wiser, they perceived that there
must be something else. These tangible elements did not comprise a
principle; they merely revealed that somewhere else, if they could find
it, there was a soul of thingsa Fifth Essence, pure,
eternal, and inclusive.
It is not important what they called this Fifth
Essence. To modern science, weighing and measuring the galaxies with
delicate instruments, the guesses of the ancient thinkers seem crude.
Yet these men began a search that still goes on. Behind the thing seen
must lie the greater thing unseen.
"Heard melodies are sweet, but those unheard are
sweeter."
It is true that any thoughtful person may find and
meditate upon the Fifth Essence in his own backyard. Not a woodland
brook, not a mountain, not a field of grass rippling in the breeze does
not proclaim the existence of it. But here, in this little book which we
hope you will enjoy, you will find reference to a consummate expression
of this ultimate wealth of the human spirit which lies behind that which
may be seen and touched. It is to be found in the National Park System.
. . .
There has never in the history of nations been a
cultural achievement like this one. We shall not boast. Perhaps no
nation has ever enjoyed the peculiar benefits that would make it
possible. But, at any rate, we have preserved a part of our precious
heritage before it became too little and too late.
Freeman Tilden's book was written before the
Wilderness Act became law, but his statements can well apply to
wilderness no matter where it is. The preservation and understanding of
our wilderness, our open spaces, our free flowing rivers, our seashores,
and the history of man are all a part of our conservation of a heritage
far more valuable than we realize. I do not believe we fully understand
how much we as a nation owe to the generous foresightedness of so many
men and women. I think it is well summed up in a statement made by Allan
Sproul, at the time he was head of the New York Federal Reserve Bank, in
recalling his experience as a young ranger on duty in the Mariposa Grove
of Giant Sequoias in Yosemite National Park:
In my present work I am chief executive officer of an
institution with over twelve billion dollars of assets, with over five
billion dollars of gold belonging to foreign governments and central
banks in its custody. I had something more precious in my care when I
was the "lone ranger" stationed in the Mariposa Grove. In my ignorance I
did not know of it then, but I feel it now when I go back to the Grove
to worship in the shade of the Giant Sequoias. I thank God they are
still there.
The basic principle contained in the law that
established the National Park Service can apply without any difficulty
to all widerness areas and parks administered by every level of
government (excepting, of course, such intensive-use areas as ball
fields and playgrounds). The words in the law I refer to are: "To
conserve the scenery and the natural and historic objects and the
wildlife therein, and to provide for the enjoyment of same in such
manner and by such means as will leave them unimpaired for the enjoyment
of future generations." Love of country together with our common need
for the benefits derived from wilderness areas demand a nonpartisan
approach to conservation. The best learning and wisdom our people have
to offer must be devoted to the selection, protection, and management of
the resources that are so necessary and beneficial to mankind.
A PERSONAL NOTE
John West was the chief usher at the White House for
a great number of years and served under many presidents. The chief
usher is the man who supervises the operation and activities of the
White House. It is a difficult and very important job. John retired a
few years ago and wrote a very interesting book about his experiences.
At one place in the book he states that President John F. Kennedy once
bawled me out. I don't want to contradict John West; he is a friend and
we never had any trouble working out business contacts on matters
pertaining to the White House and the White House grounds. But honestly,
I don't remember ever having been bawled out by any president. I met and
got to know all the presidents in office during my years in the federal
service, although I doubt whether Herbert Hoover, Dwight Eisenhower, or
Harry Truman really knew me. The ones I knew best were Franklin Delano
Roosevelt, John F. Kennedy, and Lyndon Baines Johnson. If John is right,
I must be one of the very few bureaucrats who have been bawled out by a
president without being fired.
This book is intended to point out what life is like
as a federal government civil servant. I have included the reprimands
that I have gotten, but one of the nicest things that ever happened to
me was to receive a letter from the former first lady, Jacqueline
Kennedy. I have her permission to quote the letter. I was contemplating
retirement as early as 1962, and on November 22, 1963, President Kennedy
was assassinated in Dallas, Texas. I retired in January, 1964, and moved
to New York. In late August of that year a special messenger delivered
to our home in Bronxville a package and a letter under the seal of the
president of the United States. The letter had been written by the
former first lady in her own hand and the package contained a gold box
bearing the presidential seal and the dates that John F. Kennedy served
as president. Below that appeared the engraved signature of Jacqueline
Kennedy. Following is the text of her letter:
August 22, 1964
Dear Mr. Wirth:
This little gold box comes with a long story attached
to it.
President Kennedy was going to give you the Citation
of Meritthis last Fourth of July. He had created it the year
beforefor people who had done so much for their countryand
he was going to award it to a few people each Fourth of Julyin his
beloved Rose Garden.
He talked to me last summerabout giving it to
you. You were retiring as head of the Park Serviceand that was
sad for him. He was so cognizant of all you had done for so many years.
He recognized all the pride and devotion and service that had been such
a part of your lifeand you were the one who made him see all that
the Park Service wasand then in his termyou were retiring.
That made him so sadbecause together you had done something
extraordinary.
You know how much he cared about the White House and
how it looked to the world. His love and care for the grounds were in
the tradition of Washington and Jeffersonthough he didn't realize
thator consciously strive to emulate them. He just knew that the
President's House should live up to an idealand you helped him
achieve that ideal.
I was always so amazed and touched that with all he
had to dohe could find the time to care about the gardens. He
loved the Rose Garden soit brought him such peaceand to gaze
out at green lawns instead of crabgrass ones. He was so proud when it
looked beautifuland then he started to receive Heads of State
thereinstead of at Andrews Air Force Base.
He was so aware that it was you who made all
that possible. He felt so relieved and sure that the White House would
stay the way his vision of it wasonce it was safely under the
guardianship of the Park Service.
Now he is goneand you are no longer the head of
the National Parks. But the two of you will always be linked
togetherand you made possible for him some of his happiest
hoursfor which I am so grateful to you forever.
Once I knew, this winter, that he would never be able
to give you the Citation which he wanted to give you so muchI had
this little box made.
But I kept putting off giving it to you. It would
have revived so many memories.
Now that I am about to leave Washington I feel I must
send it to youas a poor substitute for what you would have had
from President Kennedy.
But please accept it with our devotionand
please know that all you did was appreciated more than I could ever
express.
Sincerely,
Jacqueline Kennedy
If I was ever bawled out by President Kennedy, I
certainly don't remember it; but if so I must have come back pretty
strong, for apparently it didn't linger in the mind of either the
president or the first lady. On the other hand, John West has provided
me the opportunity to reproduce this beautiful letter from Jacqueline
Kennedy expressing her feelings and those of President Kennedy toward
the National Park Service and myself. I had hesitated to publish it
because it is such a thoughtful and personal thing she did on behalf of
the late president and herself. But, John West, your statement and my
ego left me no choice, and so I thank you very, very much.
|