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National Park Service
U.S. Department of the Interior
LAKE MEAD NATIONAL RECREATION AREA News Release
For Immediate Release: November 1, 2013
Release No.: 2013-75
Contact: Christie Vanover 702-283-2344
ARAMARK SELECTED TO OPERATE LAKE MEAD'S SIGHTSEEING BOAT TOUR
BOULDER CITY, Nev. — A 10-year concession contract has been awarded to ARAMARK to operate Lake Mead National Recreation Area's sightseeing boat tours.
Headquartered in Philadelphia, ARAMARK has more than 250,000 employees serving clients in 22 countries. Its Parks and Destinations Division delivers customer-focused hospitality services at state and national parks throughout the United States, including Denali National Park & Preserve, Olympic National Park and Glen Canyon National Recreation Area.
"We are excited to have ARAMARK join us at Lake Mead," said Bill Dickinson, superintendent, Lake Mead NRA. "They have a long history of outstanding customer service in national parks and an enduring appreciation for the preservation of our nation's resources. We are pleased that, as partners, we will continue to share quality visitor services with our nearly 7 million annual visitors."
As a requirement of the new contract, ARAMARK will operate the sightseeing tours a minimum of twice a day, five days a week March through October and once per day, four days a week February and November. ARAMARK will continue to offer a snack bar with a range of beverage options on the vessel and landing facilities.
ARAMARK will take over operations from Lake Mead Cruises.
"Rod and Meg Fair at Lake Mead Cruises have dedicated the past 25 years to the Desert Princess and Lake Mead Cruises," said Dickinson. "We appreciate the outstanding experience they provided to our visitors and we wish them the best in their future endeavors."
The Fairs notified the NPS they would not be bidding on this new contract and were pursuing other business interests.
As required by the competitive bidding process in the 1998 Concessions Management Improvement Act, the National Park Service solicited for proposals for this commercial service from April 5 through June 26. Guidelines used to evaluate proposals can be found online at www.nps.gov/commercialservices.
For information about ARAMARK, visit them online at www.aramarkparksanddestinations.com.