Cynthia “Cindy” Orlando, a 33 – year veteran with the National Park Service (NPS), has been named superintendent of Hawaii Volcanoes National Park on the Big Island. Orlando succeeds Jim Martin who retires this month.
Orlando is Chief of Concessions for the NPS and located in Washington, DC, where she leads a national program that oversees 630 concession operations in 125 parks that gross over $800 million in revenue to concessioners and $40 million to the NPS. She also has provided assistance on concessions policy and operations to national park systems in Venezuela and Argentina. She will move to Volcano by March 2004.
“Cindy’s diverse background is tailor-made for Hawaii Volcanoes,” said NPS regional director Jonathan B. Jarvis. “She has good listening skills, a background in anthropology and archeology, as well as policy development in visitor services and concessions management.”
She is no stranger to the islands, having gone to Leilehua High School in Wahiawa and to the University of Hawaii in Honolulu.
“I regard the opportunity to serve at a park in Hawaii as a pinnacle of my career,” Orlando said. “I feel an emotional and cultural attachment to this special place and look forward to meeting and, learning from and working with all the accomplished and talented staff, park friends, and partners on the many resource and visitor use issues. Most importantly, I look forward to representing the National Park Service, serving the people of Hawaii and the millions of visitors to this important park.”
Orlando was superintendent at the Lewis and Clark winter encampment at Fort Clatsop National Memorial, Oregon. In this capacity she completed a general management plan for the park which sought a boundary adjustment, established the first resource management program, oversaw the development of a new maintenance facility and visitor center, and positioned the park as a key site for the Lewis and Clark Bicentennial celebration. She also was superintendent at Ebeys Landing National Historic Reserve, Washington. She was a ranger and a management assistant at Mesa Verde National Park, Colorado, where she assisted in the planning of the First World Conference on Cultural Parks. She has worked on policy level issues in the San Francisco and Seattle offices of the NPS in the Finance and Cultural Resources divisions.
She graduated from San Francisco State University with a B.A. in anthropology and archeology. She also completed the Women’s Executive Leadership Program with the Federal Government.
Editor’s Note: Orlando can be reached for interviews at 202-262-2403.