Do you have a question about our webcams? Below are some of the most frequently asked questions we get.
Old Faithful Geyser Live Streaming Webcam
What are the Required Software & Limitations?
Why does the Old Faithful streaming webcam sometimes point at the ground? When the wind blows steam from Old Faithful toward the webcam, our webcam volunteers point the webcam at the ground so the silica that blows from the geyser does not land on the camera lens. Silica will coat glass and this is an attempt to protect the lens on our webcam.
Why is the lens always dirty and why don't you clean it?
The video re-buffers every few seconds. What can I do to fix this?
Frequent re-buffering (when the video starts and then stops suddenly) usually indicates that your Internet connection is too slow to watch the video. The best resolution to this is to use a broadband Internet connection.
Why isn’t the next predicted eruption time posted on the streaming video webcam image?
What is causing the camera image to shake or sway from time to time?
Why don’t you have a live streaming webcam for people with slower Internet connections?
Why don’t you have a label that pops up to tell us the name of the geyser we’re watching?
Why isn’t the video image sharper?
In order to compress the video image to a small enough stream to be delivered over a 300 kbps connection, it was necessary to use a compression setting that resulted in a somewhat soft video image.
Why do I sometimes get an image that is almost all grey with very little detail?
Who is controlling the aiming of the camera?
How is the camera being aimed?
Are there plans to make the camera controls available to the general public?
Why isn’t the default setting for Old Faithful Geyser focused in on the geyser? It currently shows visitors on the boardwalk in the foreground.
Will this camera be used to deliver live ranger programs over the Internet?
Are you planning to install other live streaming video webcams around the park?
We want to wave to our family from Old Faithful when we visit but this camera is constantly moving from one scene to another. How can we wave to our family?
What camera is being used to deliver the streaming webcam images?
The Webcam keeps showing the same picture and time/date stamp over and over. Why?
Snow, ice, water droplets, bugs, and other stuff obstruct the view. When will you clean it?
Why are we looking at ugly views of construction trailers?
There used to be 2 webcams in the Albright Visitor Center. One was pointed at the Travertine Terraces and one was pointed a picnic table on the Parade Ground. We had to move the webcams in order for rehabilitation of the visitor center to take place, so we moved one to the temporary visitor center that still has a view of the Travertine Terraces and the Parade Ground. Instead of eliminating the other webcam, we installed it in the only place that has a network connection that still has a view of Mammoth Hot Springs. We installed it to face the historic Officers' Row, knowing elk and bison would be seen. We did this not knowing construction trailers would be in the view. We receive a lot of emails for and against this view, but we know you like webcams, so it will stay until we can move it back into the Albright Visitor Center.
Why did you change the angle of the Old Faithful webcam inside the visitor center?
The webcam inside the visitor center at Old Faithful is out of reach high on a windowsill. Over time, that webcam slowly rotated to the left due to vibrations from small earthquakes. It shifted because the webcam base was never secured to the windowsill. We climbed a large ladder and rotated the webcam back to its original angle and did our best to secure the webcam in place so it doesn't rotate again. We receive a lot of emails for and against this view, but have decided on this view.
I would like a different webcam angle. Will you change the view for me?
This is probably the most frequently asked question we receive. As you might imagine, it would be impossible to accommodate everyone's taste, so we do not take requests.
There is a bright blue streak across the tops of the trees at times. Why?
The technicians call this a "tear" and it is a recognized characteristic of the Sony block camera that is used in the NetCam Megapixel camera. It occurs when a large, extremely bright portion of the image is next to a considerably darker portion. This occurs every morning on the Old Faithful Webcam since the sun rises in front of the camera and off to the right. It also occurs at other times of the day when the sky is extremely bright compared to the treetops. This problem never occurs on the Mammoth Webcam since there are no extremely bright areas in that image.
The Webcam shows a white page, a partially loaded page, or an error message. What should I do?
When I come back to the Webcam after being away, it shows an old picture. Why?
The Webcam page loads but there is no picture. Why?
I used to be able to see weather data on some of the webcams. Why can't I see it?
Did You Know?
At peak summer levels, 3,500 employees work for Yellowstone National Park concessioners and about 800 work for the National Park Service.