• A bull elk bugles in Yellowstone National Park


    National Park ID,MT,WY

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  • Craig Pass Closed for the Season; Mammoth to Norris, Expect 30-minute Delays

    The road linking West Thumb and Old Faithful is closed for the season—traffic should detour through West Thumb, Lake, and Canyon. More »


Contacting Visitor Services By E-mail

The Visitor Services Office attempts to respond to every email, either by return email or by U.S. Mail, depending on the question. Due to the volume of emails we receive, in certain seasons, it may take 7 to 10 days to get a reply.

We receive numerous emails requesting information that is available on our website. Before submitting your message, please visit the following links for answers to frequently asked questions.

Frequently Asked Questions

accessibility directions and maps
fees and reservations pet policy
lodging and camping road openings & seasons
road construction

weddings and other permits

weather and climate places to go including Old Faithful, Mammoth, & Lake

things to do including hiking, fishing, and wildlife viewing

If you can't find your answer by visiting the links above, please email: Questions for the Yellowstone Visitor Services Office

Visitor Services may also be reached through the following contact information:

By Mail
P.O. Box 168
Yellowstone National Park, WY

By Phone
Visitor Information
307-344-7381 (recorded information)
By Fax
Information for the Hearing Impaired (TDD)

Streaming WebCam Status
The live streaming webcam at Old Faithful is up and running again. The web enterprise team in Washington, D.C., however, is still reconfiguring how the stream is delivered. The camera itself is fully operational, but temporary outages may occur during this time. Please check back here for updates.

How to Contact the Web Office
For comments and suggestions related to the Yellowstone Website use this email link:

Comments & Suggestions for the Yellowstone Web Office

This email address is for comments and suggestions only.

You must have Internet email capabilities to use these links.

Other contact information

To Report A Crime
The NPS Branch of Law Enforcement Services operates a 24 Hour Crime Tipline so persons can report crime anonymously if they wish. Please call 307 344 2132.

Please visit our Law Enforcement page for more information on Law Enforcement Services.

Did You Know?

Summer Crowd at Old Faithful.

At peak summer levels, 3,500 employees work for Yellowstone National Park concessioners and about 800 work for the National Park Service.