ANNUAL PERFORMANCE PLAN
WHITMAN MISSION NATIONAL HISTORIC
SITE
FISCAL YEAR 2003
OCTOBER 1, 2002 – SEPTEMBER 30, 2003
WHITMAN MISSION NATIONAL HISTORIC
SITE
Fiscal Year
2003
for
Whitman Mission National Historic Site
Approved: /S/ Francis T. Darby_____________ November 15, 2002
Superintendent Date
I. Introduction
III.
Accomplishing
Goals
IV.
Annual
Goals
Ia10A - Disturbed Lands not meeting criteria of Ia1A
Ia1B - Exotic Species not meeting criteria of
Ia1B
Ia5 - Historic Structures
Ia6 - Museum Collections
Ia7 - Cultural Landscapes
Ia8 - Archeological Sites with condition assessments
IIa1 - Visitor Satisfaction
IIa2 - Visitor Safety
IIb1 - Visitor Understanding and Appreciation
IVa4 - Workforce Diversity
IVa6A - Employee Safety (Lost-time Accidents)
V. Annual
Performance Plan Preparers
Appendix
A “Annual Work Plan”
Our Annual Performance Plan lists each annual goal in the context of its parent mission and long-term goal. Like the parent goal, each annual goal is “results” or “outcome” oriented. Each goal is objective, quantified and measurable, with performance measures built into each goal statement. Each goal has a brief background explanation, an overview of how the goal will be accomplished, and a statement of how accomplishment will be measured. See Section III Accomplishing Goals for information on the fiscal and human resources we plan to use to achieve the desired outcomes or results.
Each park also develops internal management documents -- annual work plans. They describe the specific activities, services, and products that will be carried out or produced to accomplish goal results in greater detail and list the dollars and staffing (in terms of “full-time equivalents” or FTE) required to accomplish these goals. Annual work plans and budgets guide the daily activities throughout the year.
This Annual Performance Plan is written in part to fulfill the requirements of the Government Performance and Results Act (GPRA). Congress passed this law in 1993 to bring the federal government into the “performance management revolution.” Performance management is a goal-driven management concept and practice already widely adopted by the private sector, state and local governments, and many others. GPRA requires federal agencies to develop 1) a Strategic Plan, 2) Annual Performance Plans, and 3) Annual Performance Reports in order to more effectively and efficiently manage their activities to achieve their missions, and to more effectively communicate with the Congress and the American people. Please see the park’s Strategic Plan for more information about GPRA and performance management.
It should be noted, however, that the following Annual Performance Plan is much more than just a response to legislative mandate. The law was a catalyst that caused the park staff to reexamine its daily activities and its routine products and services, as well as funding and staffing expended to accomplish them. It motivated and energized us to make sure these things were well aligned with the mission of the National Park Service and Whitman Mission N.H.S., and the long-term goals established to achieve those missions. We believe the results will be better planning, better management, and better communication with all of our constituencies and stakeholders, as well as amongst ourselves, about where we are, where we need to be, and how we are going to get there in the most effective and efficient ways.
The Whitman Mission N.H.S.’s annual goals for FY 2003 will be accomplished using the fiscal, human, and infrastructure resources summarized below. Following this overview, a work plan, see Appendix A, for each annual goal outlines the activities, services, and/or products, along with their personnel and fiscal costs that will be carried out to achieve the annual goal. Worksheets also indicate baseline information, performance definitions and measures, responsible parties, etc.
Human and fiscal resources available to achieve the park’s FY 2003 annual goals include a base operating budget of approximately $661,000.00, and a “full time equivalent”, (FTE), work force of 13. The primary facilities located at this historic site include a maintenance shop, public water supply, and a visitor center that incorporates the administrative offices, museum, archives, auditorium, and visitor information desk.
Given the mission of the National Park Service, and Whitman Mission N.H.S., all expenditures, both fiscal and human, are related to resource protection. However, four conventional categories are used to identify where the budget and people are allocated.
Resource Preservation and Management: Approximately $180,000.00 and three (3) F.T.E.s are dedicated to “hands on” resource protection. This would include actions such as maintaining the ground cover over archeological sites, controlling invasive, non-native plants, documentation of the archives collection and a host of other activities.
Visitor Services: Approximately $205,000.00 and four (4) F.T.E.s are dedicated to conducting Visitor Center operations, school programs, orientation and museum operations. In general, cost associated with this category have direct bearing on visitor satisfaction, and understand, of the mission of the park.
Faclities Operations and Maintenace: Approximately $204,000.00 and four point five (4.5) F.T.E.s are dedicated to roads and trails maintenance, landscape/grounds maintenance and cleaning the restrooms. Actions and cost associated with this general category normally relate to visitor satisfaction and resource protection.
Park Administration: Approximately $72,000.00 and one point five (1.5) F.T.E.s are dedicated to administrative overhead. The actions and cost associated with this category include much of the “compliance and process” work associated with running a park. These actions are made in support of all the goals.
|
Resource Preservation and Management |
$180,000.00 |
3.0 |
|
Visitor Services |
$205,000.00 |
4.0 |
|
Facility Operations and Maintenance |
$204,000.00 |
4.5 |
|
Park Administration |
72,000.00 |
1.5 |
|
Total |
$661,000.00 |
13.0 F.T.E. |
The Whitman Mission N.H.S. staff is led by a superintendent. The staff is organized into three operating divisions: Interpretation and Resource Management, (I&RM), Maintenance, and Administration. Staff expertise and specialties in the Interpretation and Resource Management division include 1 chief ranger, 2 full time park rangers, 1 part time park ranger and 1 education specialist. There are approximately 5 seasonal (temporary) park rangers working in interpretation during the spring, summer and fall. The Maintenance division includes 1 facility manager, 2 maintenance workers and 2 seasonal laborers. The Administration division includes 1 administrative officer and 1 administrative assistant. Park infrastructure for accomplishing the FY 2003 annual goals includes 1 visitor center with attached, theater, museum, and support offices plus the maintenance facility, and the memorial.
Annual goals are the current year’s increments toward achieving the park’s long-term goals. Long-term goals, in turn, are five-year increments toward achieving mission goals. Mission goals are statements of ideal conditions pursued “in perpetuity” to achieve the mission of the Whitman Mission National Historic Site. The annual goals below are listed in the context of their long-term and mission goals. Please see the park’s Strategic Plan for details and background on mission, mission goals, and long-term goals.
Goals
Following are the park’s annual goals for fiscal year
2003. The numbering sequence follows
that of the NPS Servicewide plan. Goal
categories and mission goals are in regular type. Long-term goals are
italicized. Annual goals are in bold type.
Ia Whitman Mission N.H.S. cultural resources and associated values are protected and preserved for present and future generations.
Ia01A By September 30, 2005: 100% of the targeted disturbed lands, (66 acres), within the park will receive mitigation treatments aimed at maintaining the native plants and animals and preventing the invasion of non-native plants and animals on a annual bases.
Ia01A By September 30, 2003: 66
acres of the targeted park lands will
receive treatments, per the Natural Resources Management Plan (RMP), aimed
at maintaining the native species and controlling exotic /invasive species.
Maintain 66 acres of park lands
for native species and prevent the invasion of non-native species . (100 total acres in park, of which 66 are to
be maintained/managed for native species, 41 acres were maintained for native
species in FY97, with a goal of adding an addition 5 ac. each FY.) Specific actions will include maintaining state
certification for herbicide applications, developing a “fire management plan”,
control fire on 15 acres and spot treatment of invasive plants with herbicides.
Ia1B By September 30, 2005: 100% of the targeted lands, (25 acres), having invasive non-native plants that pose the greatest threat to native species and natural processes within the park will be restored.
Ia1B By September 30, 2003: 3
acres of the targeted park lands will
receive vegetation treatment, per the Natural Resources Management Plan (RMP),
aimed at eliminating exotic /invasive plants.
Eliminate exotic vegetation in 3
acres of land that has been invaded by non-native plants. ( 100 total acres
with 66 acres managed for native species, 25 acres needing restoration as of
1997, with a goal of eliminating
invasive species in an additional 3 ac. during each FY.)
Ia5 By September
30, 2005: 100% of the parks structures,
on the 1998 LCS, are in good condition.
Ia5 By September 30, 2003: 100%
of the 6 structures on the 1998 List of Classified Structures (LCS) are in good
condition.
100% of 6 (all 6 structures on LCS)
Good condition is defined as the
structure, or significant feature, needs only routine or cyclical maintenance.
Measuring goal achievement and verification of measures will be by
on-the-ground inspection, photo documentation, and completion reports.
Ia6 By September 30, 2005: 90%
(or 112 of 123 standards) of the preservation and protection conditions in the
museum collections meet professional standards as identified in the NPS
Checklist for Preservation and Protection of Museum Collections.
Ia6 By September 30, 2003: 92%
(or 112 of 123 standards) of the
standards for preservation and protection conditions in the museum collections
meet professional standards as identified in the NPS Checklist for Preservation
and Protection of Museum Collections.
112 (or 5 new) standards of the targeted 112 standards will be met. (of the 123 standards 88 were applicable and met as of baseline year of 1997. The goal is to add an additional 5 each year to reach 112 by the year 2003.) Measuring the goal will be by inspection and completion reports. Work Plan
Ia7 By
September 30, 2005: 100% of the
cultural landscapes on the Cultural Landscape Inventory are in good condition.
Ia7 By September 30, 2003: The historic scene within the park is maintained. Meetings are held with NRCS and other partners/landowners to develop a plan for a flowing Doan Creek, (per General Management Plan).
1 of 1 landscapes maintained, strategies developed. Good condition is defined as the landscape, needs only routine or cyclical maintenance. Measuring goal achievement and verification of measures will be by on-the-ground inspection, photo documentation, and completion reports. Work Plan
Ia8 By September 30, 2005: 100% of all documented archeological sites are in good condition
Ia8 By September 30, 2003:
The area around the 3 known archaeological sites are managed to minimize
the disturbance and protect “in-situ” artifacts.
3 of 3 sites will be maintained in good condition. Good condition is defined as the sites will need only routine or cyclical maintenance. Measuring goal achievement and verification of measures will be by on-the-ground inspection, photo documentation, and completion reports. Work Plan
IIa Visitors safely enjoy and are satisfied with the park facilities, services and interpretive programs.
IIa1
By September 30, 2005, 90% of park visitors are satisfied with
appropriate park facilities, services and recreational opportunities.
IIa1 By September 30, 2003: More than 90% of park visitors continue to rate their satisfaction with park facilities as good or very good.
The Whitman Mission N.H.S. is visited by approximately 75 thousand visitors each year. To maintain visitor satisfaction, the facilities must be constantly cleaned and maintained. The mission grounds and memorial requires extensive landscaping care. Security is provided to protect the entire complex. In FY2001, multiple projects will be completed to enhance the visitor’s experience. These projects include adding “closed captioning” to the orientation film and replacing worn and discolored exhibits. Goal achievement will be measured by visitor feedback about the facilities. Measuring the goal will be through visitor survey cards and comment sheets filled out by visitors at the park. Work Plan
IIa2 By September 30, 2005: reduce the visitor safety incident rate by 10% from the Park’s five-year average (1992-1996 - 3.16 per 100,000 visitor days.)
IIa2 By September 30, 2003, no
new visitor incidents will have occurred.
(Given the current visitor incident rate, park visitation and the
formula for determining incident rates per 100,000 visitor days, incremental
reductions in visitor incident rates is not possible. One visitor incident over the 5 year period will result in the
same incident rate, two (2) incidents over the 5 year period will double the
visitor incident rate.)
During FY2003 no visitors will be injured.
The
Whitman Mission N.H.S. baseline for visitor safety incidents is .63 incidents
per 100,000 visitor days. The most frequent visitor incident is caused by
falling. The park staff will maintain
the facilities and NPS area in a safe condition. The interpretive staff will stress safety to visitors entering
the theaters. Visitor safety incidents will be analyzed and discussed by the
staff and corrective actions developed from the analysis. The goal for 2003 is
to have no visitor injuries during the year.
Goal achievement will be measured by the number of visitor safety
incidents per 100,000 visitor days. Measuring the goal will be by documenting
the number of incidents through case incident reports.
IIb Park visitors and the general public understand, appreciate and support the preservation of the Whitman Mission N.H.S. and its associated resources for this and future generations.
IIb1 By September 30, 2005, 80% of park visitors understand, appreciate and support the significance of the Whitman Mission N.H.S..
IIb1 By September 30, 2003:
Develop and conduct interpretive programs and material that convey the
significance of WHMI and inform visitors about the mission of the National Park
System.
The Whitman Mission N.H.S. receives over 70,000 visitors each year who participate in the interpretive program. The visitors’ experience and comprehension of the park resources and history grow from the information, orientation, museum exhibits, and library, as well as the interpretation and education programs. Visitor services are offered 362 days per year. The school program will be maintained with the junior ranger program school visits, both on and off site, as well as teacher workshops. Goal achievement will be measured by the number of visitors who understand the significance of the park as reported through the visitor survey cards and comment sheets filled out by visitors at the park. Work Plan
IVa Whitman Mission N.H.S. uses current management practices, systems, and technologies to accomplish its mission.
IVa4 By September 30, 2002: By September 30, 2005: Increase by 20%, over 1998 levels, the representation of underrepresented groups in the park’s seasonal workforce. Two (2) of the six (6) seasonal positions hired would be from underrepresented groups. (Due to little turnover in permanent workforce emphasis is being placed on seasonals.)
IVa4 By September 30, 2003: To
hire one additional seasonal from the underrepresented groups.
The Whitman Mission N.H.S. is committed to increasing diversity in the NPS workforce. Permanent position openings are rare at the Whitman Mission N.H.S.. Therefore, the diversity strategy at the park will target recruitment for seasonal employees. Goal achievement will be measured by the number of hires made from underrepresented groups. Measuring the goal will be through documentation of new hire statistics. Work Plan
IVa6A By September
30, 2005 Reduce by 50% from the park’s 5-year (FY1992-FY1996
average, the park’s employee lost time injury rate of 2 incidents per 100
employees and keep the average cost of new worker’s compensations cases (COP)
to less than $100.00. (Reducing cost by 50% based on the park’s 5-year (FY1992-FY1996) average, per the national
goal, is not practical given the parks current average costs of $53.41.)
IVa6A By September 30, 2003: The
single year employee lost time injury rate (FY2001) will be at, or below,
the 5 year average of 2 incidents per 100 employees.
(Incremental reductions will be almost impossible given the FTE and
incident rate for the park. Over the
5 year base period only one employee incident occurred. Given that, we will either remain at the same incident rate or decrease/increase
by 100%)
Achievement of the goal will be measured by the number of employee safety incidents per 100 employees. Measuring the goal will be through the SMIS system. Work Plan
V. ANNUAL PERFORMANCE PLAN PREPARERS
The following park staff members were involved in preparing this Annual Performance Plan:
Francis T. Darby, Superintendent, GPRA Coordinator
Roger Trick, Chief Ranger
Bruce Hancock, Facility Manager
Gloria La France, Administrative Officer
Park/Program Name: Whitman
Mission National Historic Site
Park/Program Goal Id. No. Ia01A Page 1
of 11
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Servicewide
Goal Identification number: Ia01A NPS
Servicewide Mission or Long-term Goal text: By September 30, 2005: 5% of targeted disturbed park
lands, as of 1997, are restored, and 5% of priority targeted disturbances are
contained. |
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Park/Program
Long-term Goal: By September 30, 2005: 100% of the targeted
disturbed lands, (66 acres),
within the park will receive mitigation treatments aimed at maintaining
the native plants and animals and preventing the invasion of non-native
plants and animals on a annual bases. |
Baseline
Year: 1997 |
Target
Year: 2005 |
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Park/Program
Annual Goal: By September 30, 2003: 66 acres of the
targeted park lands will receive treatments, per the Natural Resources
Management Plan (RMP), aimed at maintaining the native species and
controlling exotic /invasive species. |
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Performance
Target this FY: Maintain 66 acres of park lands for native species
and prevent the invasion of non-native species . (100 total acres in park, of which 66 are to be maintained/managed
for native species, 41 acres were maintained for native species in FY97,
with a goal of adding an addition 5 ac. each FY.) |
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Indicator
(thing measured): acres maintained/managed for native species |
Baseline
number: 66 acres |
Status in
base year: 41 acres |
Desired
condition: maintained |
Unit of
measure: acres |
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Actual Accomplishment this FY: |
Comment: (Provide narrative explanation
is goal if not met or is exceeded) |
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FY2003 Annual Work Plan |
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Work Plan:
Product/Service/Activity |
Division |
Responsible |
Funding Source (optional) |
Dollars (opt) |
FTE (opt) |
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Maintain certification for herbicide application |
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Darby |
ONPS |
$
1,000.00 |
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Reduce
fuel loads on 15 acres through control fire. |
|
Darby |
ONPS |
9,000.00 |
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Spot
treat invasive plants (herbicide, direct attack, fire). |
|
Darby |
ONPS |
$10,000.00 |
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Plant/Replant native and native like species |
|
Darby |
ONPS |
$10,000.00 |
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Manually pull rye grass on east boundary |
|
Darby |
ONPS |
$ 1,000.00 |
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Oversight |
|
Darby |
ONPS |
$
9,000.00 |
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Total Cost and FTE (must be provided in total for
each annual goal) |
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