Tour Boat Reservation Frequently Asked Questions and Information
Can I walk into a visitor center and make a reservation?
Rainy Lake Visitor Center and Kabetogama Lake Visitor Center
Yes. Walk-ons may inquire, make a walk-on reservation, and pay, with a credit card only,
for a tour at the Rainy Lake and Kabetogama Lake Visitor Centers if space is available.
Visitors may do this between the hours of 9:00 a.m. and 5:00 p.m. prior to departure of
a tour. All ticket sales will stop 30 minutes prior to departure of a tour. If all seats have
been paid for with advanced reservations through www.recreation.gov, then no walk-on
passengers will be accepted.
Credit cards are required to make all reservations. No cash, checks, or travelers checks
How do I know what an adult, child, or toddler fee is?
Adult fees cover ages 17 and up, child fees cover ages 3-16, toddler fees are 2 and
under. Go to www.recreation.gov for specific fee information.
Visitors must call the National Call Center to cancel a tour, not a visitor center. If a visitor
calls for any reason to cancel a tour they must call at least 24 hours prior to departure. A $3.00 service fee applies for all cancellations made by the visitor. No refunds will be
issued if less than 24 hours notice is given. Refunds will be issued ONLY if advance
reservations are canceled at least 24 hours before the scheduled tour departs. Refunds
are given only by www.recreation.gov.
Minimum Number of Passengers
A minimum of 4 paying passengers are required for all tours, with the exception of the
Kettle Falls Tours which require a minimum of 6 paying passengers on the Borealis and a
minimum of 22 paying passengers on the Voyageur.
What if the park cancels a tour?
The park reserves the right to cancel a tour for any reason. If a tour is canceled by the
park a full refund will be given to the visitor by Recreation.gov. Some reasons the park
may cancel a tour are: if there are U.S.C.G. weather restrictions or not enough paying
passengers. Call the respective visitor center prior to departure to find out if your tour is
going. Keep in mind the following: tour boat captains do not make a determination on
the weather until 1-hour prior to departure and the park may not know if a tour meets
the minimum number of passengers until 1/2-hour prior to departure. To inquire about a
cancellation, call the Kabetogama Lake Visitor Center (218) 875-2111, or the Rainy Lake Visitor Center (218) 286-5258.
Must I check in at a visitor center before boarding the boat?
Yes. All visitors MUST check in at the respective visitor center before boarding the tour
boat. This allows park staff to make sure all reserved passengers have boarded, check for
Senior or Access passes, and inform you of any necessary information.
Federal Senior Pass and Access Pass Discounts
Pass holders are eligible for a discount on park-operated tour boats. To receive the
discounted rate you must provide the number on your Federal Senior Pass or Federal
Access Pass when making a reservation. Pass holders MUST bring their pass and
identification to receive the discount when boarding the boat. If the pass holder does not
bring their pass and identification the discount will not apply and the pass holder will be
required to pay in full upon check-in. No discounts can be applied once the tour has
started. If you are a walk-on, you MUST have a Senior Pass or Access Pass in your
possession, when making the reservation, to receive the discount. No discount will be
applied if you do not present your Senior Pass or Access Pass.