| Measuring Success | ||||
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In May 1999, a follow-up survey was sent to all course attendees who had taken the course at least three months prior. The survey asked seven questions (Appendix 3) to determine the effectiveness of the courses. How participants rated themselves was used as the primary indicator of how successful the course is in meeting its goals. The survey was designed to produce both quantitative and qualitative feedback. The following pages compile both forms of data, both for the courses as a whole, and competency-by-competency. Appendices 4 and 5 present some of the same information graphically. The quantitative aspects were addressed in three multi-part questions. Question 1 was a simple yes/no question that asked participants if the skills learned in each course improved job performance. In question 2, survey respondents were asked to rate themselves on their knowledge of the Universal Competencies both before and after their Compass experiences. A six-point scale was used: 0 = No knowledgeQuestion 6 listed 17 "behavioral descriptors" that asked participants to rate themselves on how often they met those descriptors as a result of their participation in Compass II. Each indicator can be tied to one or more competencies. |
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