Appendix 5

Post-training Behavioral Changes
 
 


 
 
Behavioral Descriptor Never/ Sometimes Often Very Often/ Always Never Sometimes Often Very Often Always
Base actions on a clearer understanding of the Mission of the NPS 16 33 129 0 16 33 70 59
Appreciate role as a steward of NPS resources 13 19 144 1 12 19 62 82
See self as an integral and important member of park/office staff 28 29 116 3 25 29 51 65
Take more risks in participating as a member of the staff 34 39 100 5 29 39 55 45
Provide better customer service to internal and external customers 11 36 132 2 9 36 79 53
Are more effective at supporting members of other divisions 14 28 131 2 12 28 81 50
Treat fellow employees and visitors more fairly 7 26 132 4 3 26 63 69
Adhere to ethical behavior expected of a Federal Employee 6 10 149 3 3 10 41 108
Represent the NPS better in professional and personal life 7 23 139 1 6 23 58 81
Promote resource protection and stewardship 7 17 141 1 6 17 48 93
Practice and encourage safe work practices 5 15 150 2 3 15 63 87
Contribute more as a member of a team 12 23 130 1 11 23 65 65
Make decisions based on a personal commitment to the NPS Mission 16 14 127 1 15 14 74 53
Apply knowledge gained regarding the variety of NPS operations 16 31 119 1 15 31 71 48
Contribute to an environment which motivates others to achieve shared goals 17 32 115 1 16 32 51 64
Accept a leadership role 32 25 108 5 27 25 53 55
Work with partners effectively and supportively 13 18 131 3 10 18 66 65