Class Evaluations - available 2 weeks after class has occurred.
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| ALPHA LISTING OF PARTICIPANT GUIDES |
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| 21st Century Relevance: Increasing Visitor & Partner Participation by Reflecting the Diversity of America 18 pages |
| Pre-course assignment; Powerpoint Slides of course (pdf) 16 pages; Related Articles of Interest (pdf) 5 pages |
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| A Call to Action: Preparing for a Second Century Stewardship and Engagement (pdf)- 28 pages - August 25, 2011 |
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| Adaptive Management Overview & Orientation (website) |
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| An Introduction to Visitor Injury Prevention Strategies (pdf) - 20 pages (May 2009) |
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| Avian Mortality Surveillance: Getting Your Ducks in a Row to Prepare for H5N1 (pdf) - 19 pages (Mar 16, 2006) |
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Aviation Training for Supervisrs (M3) (pdf) - 32 pages |
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| Avoid Pitfalls in Hiring: Navigating Through the Hiring Process (pdf) - 25 pages (rev Jan 2009) |
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Avoiding the Looming Black Hole: Managing Electronic Records for Now and For the Future (pdf) - 29 pages (Dec 2008)
Presentation Slides (pdf) - 16 pages
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Basics for Iron Fencing Care (pdf) - 28 pages (rev Apr 2009)
Pre-course Reading assignments: Ethics&Philosophy
- 1 page; Secretary of Interior’s Standards - 4 pages;
Secretary of Interior’s Guidelines - 6 pages |
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Bedbugs, Beds and Beyond....Learn the Facts
11 Step Process to Developing and Implementing an Integrated Pest Management Strategy (pdf) - 1 page
Bed Bug Quiz (powerpoint) - 2 slides
Integrated Pest Management Legislation and Policy - IPM Authorities for Park Managers(doc) - 1 page
2010 Guidance on IPM Procedures: Park, Superintendent, Region and WASO IPM Responsibilities (doc) 2 pages
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| Bloodborne Pathogens: Breaking the Chain of Infection (pdf)- 56 pages (Dec 2008) |
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| Building a Partnership Workplace (pdf) - 21 pages (Sep 2, 2004) |
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| Communication: The Key to Performance Management (pdf) 16 pages (rev Apr 2007); Presentation Slides (pdf) - 20 pages |
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Conducted Activities for Historic Sites (pdf) - 19 pages; Presentation Slides (pdf) - 39 slides
Pre-course readings and handouts for use during this broadcast
Print this guide, including Worksheets #1-5
Print Developmental Worksheet-"Program Self-Assessment - Conducted Activities
Print Developmental Worksheet - The Interpreter's Toolbox: Involvement Techniques
Please read the competency description for Conducted Activities (page 5 of the guide)
NOTE: For a review of foundational interpretive theory,you may wish to access the on-line course entitled, "Foundations of Interpretation" at http://www.eppley.org/. You may wish to review this material in-depth in the workbook entitled "Meaningful Interpretation," edited by David Larsen, "Meaningful Interpretation" can be purchased through Eastern Natioinal at (877) NAT-PARK or (877) 628-7275 or http://www.easternnatioinal.org/meaningful.htm |
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Conducting Administrative Grievances (pdf) - 27 pages (Sep 25, 2006) |
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| Confined Space Entry Program Implementation Workshop (pdf) - 42 pages (rev. Aug 19, 2005) |
| Participant Guide - Part 1 (24 pages) Participant Guide - Part 2 (37 pages) |
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| Congratulations, You're the Collateral Duty Safety Officer (CDSO) (pdf) 43 pages (rev Dec 2006) |
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| Congressional Actions and the NPS (pdf) - 48 pages (Jan 20, 2006) Powerpoint Slides (ppt) - 77 slides |
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Director's Order #21-Refresher (pdf) - 38 pages (Feb 2009)
Appendix F - Overview of Articles in a Comprehensive Model Fundraising Agreement (pdf) - 4 pages (Feb 2009)
See also Updates on Director's Order #21 below |
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| Do We Have All The Pieces? Strengthening the NPS Through Civic Engagement (pdf) - 48 pages (Aug 15, 2007) |
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DOI CORE PLUS Implementation Handbook (pdf) - 85 pages |
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| DOI Ethics |
November 2006 (powerpoint handouts) pdf - 22 pages
May 9 DOI Ethics - Dangerous Liaisons: Dealing with Contractors (pdf) - 33 pages
October 2009 DOI Ethics - "This Just In....News from the World of Ethics!" (30 slides)
Nov 2010DOI Ethics Forum (website) Supplemental Ethics Guide (slides) |
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| DOI Learn Status Update: Briefing for the NPS Human Capital Community (pdf) 16 pages |
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| Don't Move Firewood: Protect Our Forests (pdf) - 14 pages(April 2010) |
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| Early Detection Surveillance for Avian Influenza: What FWS Field Staff Need to Know (pdf) - 33 pages (Jun 2006) |
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| EEO Fundamentals for Supervisors (pdf) - 25 pages(October 2011) |
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| Effective Interpretive Media (pdf) - 3 pages (rev Feb 2008) |
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| Electronic Control Weapon Instructor Bridge Training - available on the FLETC website |
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| Emerging Leaders Consortium |
| Wanted: Leaders Willing to Serve and Take Action! (pdf) 32 pages (Apr 27, 2004)4/27/04) |
| Negotiations: The Essence of Management and Leadership (pdf) - 29 pages (May 17, 2004) |
| Congressional Actions and the National Park Service (pdf) 46 pages (Jun 23, 2004) |
| Ethical Leadership: Dilemmas and Decisions (pdf) - 17 pages (July 23, 2004) |
| Practical Skills for Leaders - Taking A Stand (pdf) 31 pages (Sep 27, 2004) |
Optimizing Your Attitude, Energy and Focus (pdf) - 23 pages (Dec 7, 2004) and
Goleman's E1 Competencies (pdf) - 2 pages |
| Strategic Communication Tactics (pdf) - 26 pages (Dec 8, 2004) |
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| Effective KSA Writing (pdf) - 36 pages (rev June 2006); Foundation Competencies (pdf) - 2 pages (May 2006) |
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| Essential Records Management in the National Park Service (pdf) - 23 pages (rev Jun 2006) |
| NPS-19. Appendix B (pdf) - 71 pages (rev May 2003) |
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Essentials for Cemetery Monument Care (pdf) - 28 pages (rev Apr 2009)
Appendices (pdf) - 21 pages; NCPTT Info (pdf) - 3 pages
Presentation Slides (pdf) 30 pages presentation slides not necessary for class)
Pre-course Reading assignments: Ethics & Philosophy - 1 page; AIC Code of Ethics - 11 pages;
Secretary of Interior’s Standards-4 pages;
Secretary of Interior’s Guidelines - 6 pages;
Stopping the Hands of Time Article - 2 pages
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| Ethics "Train the Trainer" |
| Participant Guide - Part 1 (14 pages) Participant Guide - Part 2 (14 pages) PowerPoint Slides (36 slides) |
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Evaluating Interpretation & Education: Getting Started (pdf) - 38 pages (Aug 2009)
Introduction to Evaluation of Interpretation and Education (pdf) Sept 2008 - 52 pages |
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| Facility Management Workforce Development Process-A Roadmap to Your Future (pdf) Feb 2006 |
| Facility Management Workforce Development Guide (pdf) - 74 pages (Feb 2006) |
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| Fall Protection Awareness (pdf) 24 pages (Sep 28, 2004) |
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| Fall Protection Awareness Reference Manual (pdf) - 41 pages (Sep 28, 2004)(document not needed for TEL course) |
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| Federal Lands Recreation Enhancement Act of 2004 - How This New Legislation Affects the NPS |
Guidance Concerning Title VIII-Federal Lands Recreation Enhancement Act of H.R. 4818 - (pdf) 4 pages
Title VIII-Federal Lands Recreation Enhancement Act of 2004 - (pdf) 21 pages
Transmittal of Director's Order 75A: Civic Engagement and Public Involvement - (pdf) 20 pages
Course powerpoint slides - (pdf) 15 pages |
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| Federal Resume Writing Workshop (pdf) April 2005 - 48 pages |
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From Hugger to Harasser: The True Story Behind Sexual Harassment (pdf) rev. April 2007 - 26 pages;
Slides (pdf) 17 pages |
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| Fundraising Basics (pdf) - August, 2007 - 65 pages;
Fundraising Readiness (pdf) |
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FWS - Bridging the Gap: Working with Multiple Generations (pdf) - 25 pages |
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| Handy Tips for Dealing with Electronic Records (pdf) - 24 pages (2/2009) |
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| Hazard Tree Safety: Getting to the Root of the Problem (pdf) Jun 21, 2006 - 20 pages |
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| Hearing Loss Prevention Program Implementation Workshop (pdf) rev. Jun 07 - 30 pages |
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| Hearing Loss Prevention: It Sounds Good To Me! (pdf) rev. Sep 15, 2004 - 13 pages |
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| Heat Injury Prevention: Cool Ideas on a Hot Topic! (pdf) May, 27, 2004 - 19 pages |
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| Help Select America's World Class Treasures - Revising the U.S. World Heritage Tentative List (pdf) - 25 pages |
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Heritage Education at Risk: Why We Must Engage Formal Education Systems (pdf) - 11 pages
Presentation Slides (pdf) - 17 pages |
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| Hiring Flexibility: Navigating Through the Hiring Process (pdf) rev. 2/07-24 pages; Presentation Slides (pdf) - 16 pages |
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| How to Start a Sustainable Tourism Program |
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How to Wiave EFT - Let Me Count the Ways (pdf) - 28 pages
EFT Policy (pdf) - 7 pages
Recommended readings:
Memo on Continuing Travel Processing Improvements (doc) - 8 pages
NPS Accounting Operations Center Payment Procedures Guide (doc) - 65 pages
Central Contractor Registration (CCR) website (website) |
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| How to Write a Better OFS Request (pdf) Dec 2009 38 pages |
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Case Study (pdf) 7 pages
Title 5 CFR Part 432 (pdf) 6 pages
Title 5 CFR Part 752 (pdf) 14 pages
DOI Performance Appraisal Handbook (pdf) 67 pages/not needed for course but valuable tool for supervisors |
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Human Resources Consulting Skills Curriculum |
Sep 8: Basic Communication Skills - Module 1, Part 1 (pdf) - 70 pages (Cohort A, Part 1)
Sep 27: Basic Communication Skills - Module 1, Part 1 (pdf) - 70 pages (Cohort B, Part 1)
Sep 28: Basic Communication Skills - Module 1, Part 2 (pdf) - 56 pages (Cohort A, Part 2
Oct 4: Advanced Communication Skills/Building Trust - Module 1, Part 1 (pdf) - 43 pages (Cohort A, Part 1)
Oct 5: Basic Communications Skills - Module 1, Part 2 (pdf) - 56 pages (Cohort B, Part 2)
Oct 18: Advanced Communication Skills/Building & Maintaining Trust, Module 2, Part 2 (pdf) - 67 pages (Cohort A, Part 2)
Oct 19: Advanced Communicaton Skills/Building & Maintanining Trust, Module 2, Part 1 (pdf) - 43 pages (Cohort B, Part 1)
Advanced Communications Skills/Building & Maintaining Trust - Module 1, Part 2 (pdf) - 70 pages (Cohort B, Part 2)
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| IDP Effective Interpretive Writing (Module 230) (pdf) Feb 24, 2006 - 8 pages |
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| IDP Interpretive Media Development (Module 311) website: http://www.nps.gov/hfc/products/imi/311-telnet.htm |
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| IDP Present an Effective Curriculum-based Program (Module 270) (pdf) Mar 2006, 17 pages
Pre-course Assignment |
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| IDP The Interpretive Analysis Model (pdf) 3 pages;
Powerpoint Slides (ppt) 19 slides & Analysis Model (pdf) - 10 pages |
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| INT Develop an Effective Interpretive Talk Practicum (pdf) - 19 pages (May 2010) |
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| Exceptional Visitor Experience - Best Practices for Interpreters (doc) - 6 pages (May 2010) |
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| INT Informal Visitor Contacts (pdf) rev. May 2008 - 7 pages
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| INT Interpreting Climate Change and Other Critical Resources Issues (doc) - 8 pages (May 2010) |
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INT Interpretive Coaching Participant Guide & Pre-course Assignment (pdf) 14 pages, April 2007
Pre-course assignment will take 30-60 minutes. |
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| INT Interpretive Techniques (pdf) April, 2007 - 6 pages |
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INT Program Organization and Interpretive Themes (pdf) rev. May 2007 - 9 pages; Powerpoint Slides - (pdf) - 37 pages
(please note there is a pre-course reading assignment in the participant guide). |
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| Interpretive Writing (pdf) - May, 2008 - 8 pages |
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| Interpretation and Education Renaissance Action Plan Meeting (pdf) Nov 17, 2006 - 12 pages |
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| Interpretive Media Development (pdf) rev. Jun 2006 - 2 pages |
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| Interpretive Talks, Walks and Tours (pdf) rev. May 2007 - 3 pages |
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| Interpreting Controversy (pdf) Jan 13, 2005 - 12 pages and Controversy and 340 (pdf) Jan 13, 2005 - 29 pages |
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| Interview Skills for Supervisors: Finding the Best Match (pdf) - 38 pages (rev Feb 2010)
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Introduction to Environmental "Green" Purchasing (cover sheet)(doc) March 2011 - 1 page
Participant Guide (pdf) - 22 pages
PIRO Environmental Leadership-Chris V. Case (pdf) - 8 pages
Summary of the Legal Basis for Green Purchasing (doc) - 2 pages
Web Resources (doc) - 5 pages |
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| Introduction to Evaluation of Interpretation and Education (pdf) Sept 2008 - 52 pages |
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| Introduction to Evaluation of Interpretation and Education (pdf) Sept 2008 - 52 pages |
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| Introduction to Historic Preservation History and Philosophy (pdf) rev. Feb 2006 - 48 pages |
| Powerpoint Slides - Day 1 (52 slides) rev. Feb 2006 and Day 2 (43 slides) rev. Feb 2006 |
| Final Assignment (pdf) - 2 pages |
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| Introduction to the Servicewide Comprehensive Budget Call (SCC) (pdf) Aug 2006 - 45 pages; Slides (pdf) 49 pages |
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Introduction to the New Web Based Federal Land Recreation Act Fee Program
Powerpoint Slides (ppt) 48 pages
Intro to the New Web Based Federal Land Recreation Act Fee Program Participant Guide (pdf) 28 pages
FY2006 SCC Fees Final (pdf) 11/17/2005 - 5 pages
Guidance PMIS-FMSS (pdf) 12/13/2004 revised final - 13 pages
Interagency REA Handbook (pdf) 11/17/2005 - 31 pages
Fee Template - (xls) 11/2005 - 2 pages - this needs to be printed on legal size paper |
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| It is the Dose That Makes the Poison-Understanding Exposure Assessment (pdf) rev. March 2005 - 14 pages |
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| Job Hazard Analysis: Identifying Risks Sooner Rather Than Later! (pdf) Jan 6, 2005 - 20 pages |
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| Law Enforcement course materials can be obtained @ the FLETC website |
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| Leadership: National Parks...Servicing America Today and Tomorrow (pdf) 32 pages |
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Leading the Way to Interpretive Excellence (pdf) 31 pages |
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Leave Administration: The Mystery Unraveled (pdf) rev. 11/2008 - 21 pages
Certification of Health Care Provider (Family and Medical Leave Act of 1993) form (pdf) - 4 pages
Application to Become a Leave Recipient form (pdf) - 1 page |
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| Locating and Recruiting Diverse Applicants for the NPS (pdf) - 17 pages (rev. Sept 2010)
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| Maintaining Historic Buildings - Exteriors (pdf) 5/12/2006 - 12 pages |
| Pre-course reading assignment (pdf) - 1 page; Course powerpoint slides (pdf) - 30 pages |
| Maintaining Historic Building Exteriors Brief (pdf) - 16 pages |
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| Managing Performance (pdf) rev. Dec 12, 2002 - 22 pages |
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| Managing Electronic Records for Now and For the Future (pdf) rev. Jun 2007 - 26 pages |
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| Managing Electronic Records for Now and For the Future (pdf) rev. Jun 2007 - 26 pages |
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| Managing for the 21st Century: EEO Fundamentals for Supervisors (pdf) - 27 pages (April 2010)
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| Managing Workers Compensation Cases - Part 1 (pdf) rev 4/07 - 41 pgs; also available on the Risk Management website. |
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Managing Workers' Compensation Cases: Finding Your Way Through the Maze, Part 2 (pdf) - 47 pages (rev Apr 2009) |
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Natl Interp & Education Evaluation Summit-Keeping the National Parks Relevant in the 21st Century
Servicewide I & Evaluation Strategy (pdf) Oct 26, 2006 - 7 pages |
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New Performance Management System DOI 5 Level Performance Management (pdf) - 12 pages & Performance Appraisal Handbook (pdf) - 67 pages
The New Performance Management System Powerpoints
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| NPS Occupational Safety & Health Executive Overview - (pdf) May 24, 2006 - 21 pages |
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NPS Partnership Construction Projects (pdf) - 8 pages; Slides (pdf) - 23 slides |
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| NPS Roundtable with the Deputy Director Transcript (pdf) December 7, 2005 - 13 pages |
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| NPSafe Overview for NPS Leadership: Managing For Safety Is The Right Thing To Do! (pdf) Aug 14, 2004 - 36 pages |
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| NPSafe Overview for NPS Employees: Everyone Can Make A Difference! (pdf) Aug 23, 2004 - 35 pages |
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| Obtaining Grants to meet YOUR Needs (pdf) Sep 2006 - 56 pages; Grant Planning assignment |
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| Occupational Safety and Health Overview for NPS Employees: Safety is Everyone's Job (pdf) Jun 2006 - 17 pages |
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| Occupational Safety and Health Overview for NPS Executives (pdf) May 2006 - 21 pages |
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Occupational Safety and Health Overview for Supervisors: Providing Leadership for Safety Excellence (pdf)
May 2006 - 26 pages |
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| Overview of Cultural Resources Protection Law-Segment 1 of 3 agenda & session 1-3 summaries - March 2008 |
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| Overview of Cultural Resources Protection Law-Segment 2 of 3 agenda & session 1-3 summaries - March 2008 |
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| Overview of Cultural Resources Protection Law-Segment 3 of 3 agenda & session 1-3 summaries - March 2008 |
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| Personal Protective Equipment (pdf) rev. Mar 30, 2006 - 22 pages |
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| Personal Safety and Security: What Every Employee Should Know - pdf - Aug 1, 2005 - 11 pages |
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| Planning Effective Use of Your Workforce (pdf) rev. Mar 2007 - 16 pages; Presentation Slides (pdf) 16 pages |
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| Planning for Exceptional Visitor Experiences (pdf) - 5 pages (Word); Follow-up Resources List (pdf) - 2 pages; Experienceology - Eight Steps to Better Visitor Experiences--Reading List (pdf) - 2 pages |
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| PMIS III Creating an Effective PMIS Entry (pdf) 74 pages; Optional Powerpoint Slides (pdf) 63 pages |
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| Practical Skills for Leaders - Taking a Stand (pdf) April 2006 - 23 pages |
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| Prepare and Present an Effective Conducted Activity (Module 210) - (doc) May 2006 - 2 pages |
| Powerpoint Slides (pdf) - 29 pages |
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| Prepare and Present an Effective Interpretive Talk (pdf) - rev. Jun 2006 - 4 pages & Powerpoint Handout (pdf) 34 pages |
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| Progressive Discipline and Dealing with Misconduct (pdf) - rev. Dec 2009 - 26 pages |
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Project Management Information System (PMIS) Town Hall Meeting (pdf) rev. Nov 2006 - 54 pages
Presentation Slides (pdf) rev. Nov 2006 - 20 pages |
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| Reasonable Accommodations (pdf) Sep 2006 - 37 pages |
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Resloving Employee Performance Issues(pdf) rev Dec 2009 - 27 pages
Appendix A: Tom's Performance Plan |
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| Resolving Employee Performance Issues (pdf) Aug 2007 - 32 pages |
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Retirement Planning (pdf) - 57 pages (January 2012)
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| Safety Responsibilities for First Line Supervisors (pdf) - rev 5/30 - 28 pages |
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| Safety Responsibilities for Employees (pdf) Jun 6, 2006 - 17 pages |
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| Servicewide Training & Development: New Tools and Opportunities (pdf) Jan 31, 2005 - 30 pages |
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Sharing Science: Air Quality Issues Handout (pdf) July 2008 - 4 pages
Presentation Slides (pdf) - 18 pages
References (pdf) - 1 page |
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Sharing Science: Climate Change Brochure (pdf) - 2 pages
Global Warming: Is It Real? How Will It Affect Us? What Can We Do About It? Brochure (pdf) - 1 page
Care For and About the Environment Article (pdf) - 3 pages
Reference List (pdf) - 3 pages
Presentation Slides (pdf) - 24 pages
Case Study (doc) - 3 pages |
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| Sharing Science: Water Quality (pdf) - 26 pages; Handout (pdf) - 28 pages Slides (pdf) - 12 pages |
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| NPS/FWS-Simple Interpretive and Education Evaluation Tools (3 of 3 in a series) - (pdf) 38 pages |
| SMIS: The "Ins and Outs" for Safety Managers and CDSOs (pdf) Apr 2007 - 63 pages |
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| Taking the Grief Out of Administrative Grievances (pdf) rev. Sep 25, 2006 - 25 pages |
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| TEL Station Operators Checklist - TEL Station installed after January 2004 |
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| TEL Station Operators Checklist - TEL Station installed prior to January 2004 |
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| The Perfect Fit: People, Equipment and Processes (pdf) Feb 2, 2006 - 30 pages |
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| The Status of Disability Access in the NPS: From Rhetoric to Reality (pdf) - 56 pages; Presentation Slides (pdf) - 41 pages |
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| Tort Talk: Protecting Your Visitors and Your Park (pdf) - 30 pages (Sep 2010) |
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| Tree Hazard Safety: Getting to the Root of the Problem (pdf) June 2006 - 20 pages |
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| Understanding the New Transportation Bill |
Fact Sheets for Highway Provisions in the SAFETA-LU - (pdf) 8/31/2005 - 97 pages
Implications of the New Transportation Legislation for the NPS Memorandum - (pdf) 8/25/2005 - 4 pages
Participant Guide - (pdf) 11/8/2005 - 19 pages |
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Understanding the Revisions of DO#21 (pdf) 8/28/2006 - 40 pages
Participants should be familiar with Director's Order #21 Policy, and you may also want to print out the
Reference Guide. For more information about Partnerships, go to the Partnership Website. |
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Universal Design: Applying the Principles to Park Settings - March, 2008
"Introduction to Universal Design" - online website.
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| Update on NPS Management Policies - Oct 18, 2005 (link to website only) |
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Federal Recreation Pass Programs Brochure (pdf) - 4 Fold - April 2008
Interagency Pass Program Presentation Slides - 11 pages;
2008 Interagency Pass Program Updates Memo - 4 pages;
America the Beautiful Interagency Standard Operating Procedures - 33 pages;
Appendix A: Q and As - 18 pages;
Appendix B: Interagency Pass Marketing Policy - 7 pages;
Appendix C: Pass Order Form - 1 page;
Appendix D: Field Stock Exchange - 1 page;
Appendix E: Statement of Disability - 1 page
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Updates on Directors Order #21 - Donations & Fundraising (pdf) - 35 pages;
Departmental Manual Transmittal Sheet 374 DM6-Ethics and Conduct, Employee Responsibilities
and Conduct Donations (pdf) - 10 pages;
Draft Revisions - DO#21(pdf) - 28 pages |
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| What Is In a Position Description? (pdf) rev. Mar 2007 - 27 pages; Presentation Slides (pdf) rev. Mar 2007 - 16 pages |
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| Workforce Planning for Human Resource Professionals (pdf) Nov 2006, 64 pages; Presentation Slides (pdf) 16 pages |
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| Workforce Management Transformation (pdf) July, 2008 - 39 slides |
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| Working with NPS Agreements for Partnerships Module 1: Tools for Effective Partnering (pdf) Nov 3, 2004 - 54 pages |
| Interim Flow Chart (pdf) Nov 3, 2004 - 1 page |
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Working with NPS Agreements for Partnerships Module 2: Developing and Managing Agreements for Partnerships
(pdf) Nov 4, 2004 - 58 pages |
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| You Should Hear What They're Missing: Hearing Loss Prevention (pdf) Dec 2009 - 31 pages |
