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Course Catalog

Events that have been offered in the past will more than likely be offered again. The list of courses below shows most TEL training that has been delivered. If you see an event listed below that is not scheduled, it probably will be soon.
Keep checking the Schedule tab for the upcoming courses.

       Admin, Business Practices and Commerical Svs            
Partnerships
       Cultural Resource Stewardship Planning, Design & Construction
       Fire and Aviation Management Recreation & Conservation
       Historic Preservation Skills Risk Management - Occupational Health & Safety
       Interpretation, Education, Cooperating Associations Supervision, Management & Leadership
       Law Enforcement                                                 
Technology Enhanced Learning
       Maintenance  Resource Protection and Public Services
       Natural Resource Stewardship (NRS) Universal Competencies
       Office of International Affairs Fish & Wildlife Service

 
Administration and Office Management Support
 
     
 
NPS-ADM1501
  The Project Scoping Tool: An Interface between FMSS and PMIS  
      Presentation will roll out the Project Scoping Tool (PST). This web-based application automates the process of developing a facility project from work orders in FMSS and generates a draft project in PMIS. The program will address the business practices in FMSS and PMIS that are streamlined by the use of the PST. A step by step guidebook will be included in the program.

Target Audience: Park staff and Regional Program Managers that work with FMSS data to develop facility projects in PMIS. Also, park staff interested in learning how to utilize FMSS data as part of the PAMP process and how to bundle work orders into projects. Human Resources and Equal Opportunity Specialists
 
 
     
 
NPS-ADM2221
  Overview of the Interagency Pass Program  
      Description: This course will provide an overview of the standard operating procedures for the America the Beautiful - The National Parks and Federal Recreational Lands Pass. The program will include information on the different types of interagency passes (Annual Age, Access, Annual-Military and Volunteer), issuing requirements; sale and validation procedures; ordering parks and recreation areas that will be selling and accepting the new interagency pass.

Objectives:At the end of this program, participants will be able to:

  • Identify where to find printing specifications for a Park Specific Annual Pass.

  • Describe all the eligibility requirements for each Interagency pass.

  • Explain procedures for issuing and validating Interagency and park specific entrance passes.

  • Describe how to handle upgrades, refunds, exchanges; and lost, stolen, and damaged entrace passes.

  • Describe a third party relationship.

    Target Audience: NPS, FWS, BLM, Reclamation, USDA, and FS field sites that are selling America the Beautiful - The National Parks and Federal Recreational Lands Pass.

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    NPS-ADM2260
      Introduction to Environmental ("Green") Purchasing  
          Description: A 3-hour TEL course that is designed to help NPS staff involved in procurement decisions understand the advantages of green purchasing and acquire the tools and techniques to help them achieve green purchasing needs.

    This course will cover the basics of green purchasing; identify the benefits of green purchasing; examine the legal basis for green purhcasing and the specific requirements for eachof the green purchasing programs; explore various approaches for determining what is "green'; identify required and preferred sources of green products; and provide resources and strategies to make micro-purchases greener.

    Target Audience: Any NPS employees who makes a purhcasing decision, especially purchase card holders.
     
     
         
     
    NPS-ADM2273
      How to Waive EFT - Let Me Count the Ways  
         
    Description: Course will train field representatives to determine if an EFT payment to a vendor can be waived for a Non-EFT method.

    Objectives: Recognize the basic requirements for EFT payments; Given a set of facts, determine whether or not the payment is considered EFT; Identify at least 3 reasons why it is important that all vendor payments be made through EFT; Given a scenerio, identify which of the 7 waiver conditions apply and who approves; Given sample waiver requests, determine whether they are complete and sufficient; given sample data, complete a waiver request.

    Target Audience: Regional Finance Officers and Administrative Officers. Others who may be interested include third party draft agents, program managers, V.I.P. coordinators, regional travel coordinators, administrative assistants, and deputy superintendents.
     
     
         
     
    NPS-ADM4007
      EEO Fundamentals for Supervisors  
         
    Description: This 4-hour course is an introduction to the basics of Equal Employment Opportunity law, touching on such topics as the EEO requirements and timelines, and exploring Alternative Dispute Resolution as a tool to manage workplace conflict. Reasonable Accommodation requirements and limitations will be part of the discussion. Participants will have an opportunity to practice and apply their learning to real-time scenarios and hypothetical situations. This course meets the annual requirement for supervisory EEO training, and can serve as a refresher for experienced supervisors, as well as those newer to the job of managing a 21st century workforce.

    Objectives:At the end of this TEL program, participants will be able to:
  • 1. Demonstrate a basic understanding of the EEO complaint process.

  • 2. Identify specific roles and responsibilities of supervisors, employees, and EEO staff in maintaining a work environment that reduces the likelihood of EEO complaints.

  • 3. Identify ways that YOU can avoid/minimize the likelihood of being the subject of an EEO complaint.

  • 4. Recognize what to do (and what not to do) if you receive an EEO complaint.


  • Target Audience: Managers and supervisors at all levels who are required to receive EEO training, and all who desire to avail themselves of tools that they can use to address EEO and Reasonable Accommodation issues in their workplace.
     
     
         
     
    NPS-ADM6212
      Reasonable Accommodations  
          This 4-hour course is designed to assist administrative specialists with providing advice and guidance to supervisors, managers, and employees regarding information relating to medical issues and reasonable accommodations. A step-by-step approach will be outlined for evaluating reasonable accommodation requests. Participants will learn what resources are available and how to access those programs. Topics of discussion will include 1) the rights/responsibilities of supervisors and employees in dealing with medical issues; 2) the Rehabilitation Act of 1973; 3) why get medical documentation; and 4) identifying an individual with a disability.

    The competencies associated with this course are: Accountability, Communication Skills, Customer Service, Interpersonal Skills, Decision Making, Problem-Solving, Flexibility, Reasoning, and Teamwork.

    Objectives: Identify situations in which medical issues arise; understand what you need to know to handle issues legally; have knowledge of rules regarding requesting medical documentation; know and understand the requirements for reporting reasonable accommodations requests; and learn how to remain within the bounds of common sense.

    Target Audience: Human Resources and Equal Opportunity Specialists
     
     
         
     
    NPS-ADM6600
      Locating and Recruiting Diverse Applicants for NPS  
          This class is designed to help individuals with recruiting responsibilities, sources and direction for finding and hiring qualified diverse applicants. Recruitment efforts in the National Park Service (NPS) need to take into account, the changing age and ethnic demographics of the United States of America. While the makeup of America is changing, in many ways our NPS human resources look much as they have looked for decades. We must make sure that we can become and remain relevant as we continue to carry out our commitment to protect the resources of the national parks in perpetuity; the ranks of our agency should reflect the "face of America." An important way in which we can do this is to promote and support the hiring, training, mentoring and supervision of diverse employees. By targeting diverse and non-traditional applicant sources such as organizations assisting individuals with disabilities and sharing clear consistent recruitment messages, recruiting can also be used as an effective tool to help the agency to achieve desired diversity to be a stronger more diverse workforce.

    Target Audience: This class is designed for supervisors, human resources staffs, hiring officials, and others who conduct recruitment activities for the NPS.
     
     
         
     
    NPS-ADM6601
      DOI Ethics Annual Training  
          This interactive training session will be a comprehensive review of the Standards of Ethical Conduct that apply to all DOI employees. Ethics Officials will discuss the Conflict of Interest Statutes, Executive Order 12674, and the Political Activity (the Hatch Act). Examples of topics to be covered include: gifts, conflicts of interest, outside activities, Hatch Act, fundraising and the use of government equipment and property.

    Target Audience: All employees, especially managers, are encouraged to attend this training. Ethics training credit will be given to employees who attend.
     
           
     
    Hosted by FWS
      DOI Ethics Training  
         

    This will be a live interactive satellite broadcast. Matt Costello of the Departmental Ethics Office and Stephanie Langseth of the Bureau of Land Management will present an ethics broadcast intended for all employees. The broadcast will cover a wide range of topics that employees face in their day to day activities.

    Objectives: To give viewers a general overview of the Federal ethics regulations, as well as provide specific guidance on Fund-raising in the workplace, Post-Employment restrictions and teaching, speaking and writing related to your official duties.

    Audience: All Federal employees, especially those required to receive annual ethics training, as well as any employees planning to leave the Federal government in the foreseeable future.

     
     
         
     
    NPS-ADM6609
      DOI Ethics - The Hatch Act  
     
     

    Because of the upcoming election year, a review of the Hatch Act is appropriate and timely. The Hatch Act applies to federal employees and provides guidance as to what is permitted and what is prohibited with regard to partisan political activity. The broadcast will be informative and provide important information to all federal employees as we enter the season of political campaigning.

     
     
         
     
         
     
    NPS-ADM6614
      DOI Ethics - Financial Disclosure  
          Confidential Financial Disclosure Review Training for Managers - this training is designed to acquaint managers and supervisors with the various sections of the OGE-450 form in order that they may conduct an initial review and make a basic assessment whether or not there exists a conflict of interest between a reported interest and an employee's official duties. Included in the training will be a discussion of the criminal statutes and Standards of Conduct and how these rules apply to various sections of the disclosure form. Participants are encouraged to ask questions throughout the broadcast. This training is required for all supervisors of employees who occupy positions requiring the filing of confidential financial disclosure reports.
     
     
         
     
    NPS-ADM6617
      DEU Re certification  
          This course will cover updates to DEU procedures as well as go over the most common problems found in audits.

    This class is open to HR professionals needing to take the re certification DEU course to maintain the DEU certification. Individuals taking this course must attend the live 2 day broadcast to receive credit. No credit will be given for watching the tape at a later date. If the broadcast is taped, it may not be shared with other non-DOI agencies.

    Prerequisite: Basic DEU certification class.
     
     
         
     
    NPS-ADM6618
      The New Performance Management System  
     
    Counts toward the 40 hour annual supervisory training requirement
      This course will provide an overview of the changes in the new performance management and awards program and how to write performance standards.

    Participants: Supervisors, HR Specialists, EO Specialists, and other individuals wanting to learn more about the new systems.
     
     
         
     
    NPS-ADM6619
      Understanding the Federal Lands Recreation Enhancement Act  
         

    This training will address the key provisions included in this bill, along with identifying opportunities within the National Park System. The Federal Lands Recreation Enhancement Act was authorized when President Bush signed PL 108-477 the Interior Appropriations Bill for FY2005. This law became effective December 8, 2004.

    At the conclusion of this TEL broadcast you should be able to:

    --Recognize how to maximize the authority of the law to contribute strategically to park funding
      and ensure that park and service wide goals for visitor satisfaction are met
    --Identify opportunities for customer service and civic engagements to be incorporated into
      decisions
    --Identify strategies for visitors see the value of their “fee investment” through improved
      services and facilities
    --Define the roles and responsibilities of WASO, regions and parks

     
     
    NPS-ADM6620
      Recruiting for the National Park Service  
         

    While the makeup of America is changing, in many ways our NPS human resources look much as they have looked for decades. Recruiting for the National Park Service is designed to help individuals with recruiting responsibilities provide a consistent and unified approach to recruitment with emphasis on diversity. It is the catalyst as an effective tool to help the agency to achieve diversity. An important way in which we can do this is to promote and support the hiring, training, mentoring, and supervision of diverse employees. This program helps recruiters with tools, techniques, and skills necessary to acquire a diverse workforce that better reflects the demographics of America. This course will provide recruiters with tools, techniques and additional training sources that will allow them to conduct improved, coordinated, and effective recruitment efforts that are consistent with law, policy, and the directions of the senior management of the National Park Service.

     
     
    NPS-ADM6621
      A Progress Report: Management Excellence at the Department of Interior (DOI) - FBMS  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    The satellite broadcast, hosted by Nina Rose Hatfield, Deputy Assistant Secretary for Business Management and Wildland Fire features Lynn Scarlett, the Assistant Secretary for Policy, Management, and Budget, along with other senior level DOI officials to discuss DOI’s journey towards management excellence. A significant contribution to DOI’s journey towards management excellence is the implementation of the Financial and Business Management System (FBMS).

    We’ll share with you some of the actions we have taken and changes we’ve made to improve our management practices. Management Excellence lies at the heart of serving the public well. President Bush has challenged all of us in the Federal service to deliver the best value we can for the American people. His Management Agenda focuses on specific areas for government-wide improvement, including strategic management of human capital, budget and performance integration, improved financial performance, expanded electronic government.

    FBMS will affect all employees in some way. We are doing our best to understand and plan for the effects. As part of the satellite broadcast on management excellence, there will be an opportunity for you to call in and ask questions on all projects discussed throughout the broadcast. Most importantly, it will provide you with a chance to learn more about FBMS’ project objectives, an understanding of why we need FBMS, and to answer your questions about the impact these changes will have on you and your organizations’.

     
     
    NPS-ADM6622
      Essential Records Management in the National Park Service  
         

    Many employees of the National Park Service (NPS) are unfamiliar with records management and what they can and cannot do with Federal records. This updated TEL broadcast will focus less on identifying records, which participants analyzed in the previous 'Introduction to Records Management' TEL broadcast and provide more in-depth guidance concerning the agency's requirements for the creation, maintenance, use and disposition of its records, including what to do with and how to perform electronic record keeping. 'Essential Records Management in the NPS' will provide further instruction and assistance to National Park Service offices to ensure economical and effective management of their records, as the NPS must manage its records responsibly and according to law and regulations, as well as provide opportunities for participants to ask specific questions concerning the maintenance of their park's record keeping system.

     
     
    NPS-ADM6624
      DOI Ethics  
         

    Matt Costello of the DOI Ethics Office and Stephanie Langseth of the BLM Ethics Office will present an Ethics Satellite Broadcast on Executive order 12674, Title 18 of the United States Code. This training will discuss serving as an officer in outside organizations, and ethics concerns related to the Combined Federal Campaign.

     
     
    NPS-ADM6627
      Introduction to the New Web-Based Federal Land Recreation Act Fee Program  
          The new Federal Lands Recreation Enhancement Act (REA) presents an opportunity for the National Park Service (NPS) to continue to use visitor investments to improve the visitor experience. The development of Comprehensive Plans for fee revenues has given the NPS the ability to show our stakeholders the past value of their “fee investment” through improved services and facilities. In the future, the Comprehensive Plans will enable individual parks to articulate the strategic use of fee revenues, thus ensuring the NPS is meeting park and Servicewide goals. The Comprehensive Plans are an integral management tool being used in a myriad of ways from being a data source for the current General Accounting Office audit of REA to aiding in the streamlining of the approval process and reporting accomplishments with fees.

    After attending this TEL broadcast, you should be able to:

    • Understand the goals of the new Comprehensive Plan for streamlining Recreation Fee processes, timely program review/audit and NPS reporting.
    • Compare the new practices to be established based on the National Park Service Comprehensive Plan to the previous practices
    • Identify functions of the Comprehensive Plan database and its' relationship to other software systems - Project management Information System(PMIS), the Facility Management Software System (FMSS) and Federal Financial System - to allow the Comprehensive Plans to move from a labor intensive Excel spreadsheet to a computerized planning and reporting function
    • Describe the Management Reports your park or region can produce to assist in decision making and to track progress towards goals
    • Describe the Comprehensive Plan template that is being created as a management report that will provide all the information and graphics for an individual park to show their 5-year plan for revenue expenditures from FY 2007 – FY 2011
    • Recall the procedure to create a Parent Work Order in FMSS and understand how these business practices are crucial to the new Comprehensive Plan.
     
     
    NPS-ADM6628
      Servicewide Training and Development:  New Tools and Opportunities  
         

    There will be many exciting new developments this year in NPS Training and Development, including increased emphasis on building a competency-based workforce, a new Departmentwide learning management system, and some new mandatory training. Come to this TEL event to find out more about such topics as:

        - How to use My Learning Manager to access and track park and region level training
        - What the new Departmentwide DOILearn system means to you, and how it will be deployed        throughout the NPS

    Objectives: How to use competencies to identify appropriate training and develop your career and to update the training and human resources community about competencies, new learning management tools and upcoming mandatory training requirements

    Audience: All Training and Human Resources Employees

     
     
         
     
    NPS-ADM6629
      Introduction to the Servicewide Comprehensive Budget Call (SCC)  
          The NPS budget cycle is complex, and is so precisely because of its cyclical nature, because it is always in motion. We are always working on different stages of the process simultaneously. We spend funds during the current fiscal year while planning for future years, and sometimes while Congress is legislating our budget for the coming year. The SCC is the formal beginning of a new round of planning for future budgets, and aims to increase communication and cooperation at all levels of the National Park Service. Since the NPS budget cycle takes nearly two years to complete, the SCC is announced at the beginning of each new Fiscal Year for planning two years in advance. For example, in October 2006 (the start of FY07), the SCC was announced for FY2009.

    The SCC asks parks and NPS program offices to identify needs both for base operating increases as well as one-time project funding. PMIS supports the SCC by enabling the identification, justification, approval, and prioritization of all unfunded project needs, while the Operations Formulation System (OFS) is used to identify needed base funding increases. The SCC is traditionally issued in October, and due in the Washington Budget Office by the following February or March. This timetable requires that parks and regions set earlier deadlines, typically with park submissions due to regional offices in December or January.

    The information contained in PMIS is important because it serves as one of two sources for formulating the NPS budget request. In addition, the information in PMIS is used to provide the official NPS response to all internal and external inquiries about unfunded project needs and the strategy for addressing those needs.

    This course provides users with an in depth understanding of the SCC, the responsibilities of employees throughout the various levels of the National Park Service, and an opportunity to raise questions to a panel of park, regional, and WASO level subject matter experts.

    At the end of this course, participants should be able to:
    --Understand what the SCC is
    --Identify and understand the actions which take place during the SCC
    --Understand what resources they need to consult during the SCC and who they can consult for    assistance with their questions
    --Identify and understand a park/unit's responsibilities during the SCC
    --Identify and understand a region's responsibilities during the SCC
    --Identify and understand a WASO program area's responsibilities during the SCC

    Target Audience: Any NPS employee who uses PMIS or has an interest in learning about it.

     
     
         
     
    NPS-ADM6630
      Project Management Information System (PMIS) Town Hall Meeting  
          The Project Management Information System (PMIS) is one of two official budget formulation systems of the National Park Service (NPS) used by all organizations Servicewide. PMIS is used to request project funding, while the Operations Formulation System (OFS) is used to request base operational funding. These systems have credibility with the Department of the Interior (DOI), the Office of Management and Budget (OMB), and Congress. PMIS is a tool that tracks all requested, funded, and completed projects, whether or not they are in any other NPS system. It is also a Servicewide tool for reporting the status and success of projects. This Web-based system allows real-time data entry and retrieval any time, and has the ability to interact with other NPS computerized systems.

    The primary purpose of PMIS is to request funding for, and track, unfunded non-recurring budgetary requirements. It is a Servicewide, intranet based application that allows easy identification, review, and presentation of the NPS budget request. PMIS uses a single central system and is the mechanism by which funding requests are reviewed, approved, and prioritized at the park/unit, region, and Servicewide level.

    This town hall meeting will be an opportunity for participants to ask questions they have about PMIS in a live and open format. Participants are encouraged to submit their questions in advance. The instructor will address submitted questions first and then open the floor up to questions from the audience.

    Target Audience: Any NPS employee who uses PMIS or has an interest in learning about it.

     
     
         
     
    NPS-ADM6631
      21st Century Relevance: Increasing Visitor and Partner Participation by Reflecting the Diversity of America  
          This workshop will expand consciousness and provide information about ways in which demographic change is producing a more diverse population. Implications for the operation of the NPS will be explored. It will also create an awareness of how important it is for NPS employees to understand these demographic changes to maintain 21st relevance with our visitors and partners.

    Target Audience: Supervisor and Employees
     
           
     
    NPS-ADM6636
      PMIS III Creating an Effective PMIS Entry  
         

    This course will teach learners how to create an effective PMIS entry. Topics that will be covered include: understanding why you need to write a good PMIS entry; learning how to correctly complete the pieces of a PMIS entry and write a project narrative; and understanding the importance of status and completion reports.

    Audience: The course is aimed at anyone who writes and enters Project Management Information System (PMIS) projects. It is also aimed at anyone who reviews PMIS projects. However, anyone with an interest in PMIS is encouraged to take this class.
     
           
     
    NPS-ADM6637
      The Status of Disability Access in the NPS: From Rhetoric to Reality  
     
    Counts toward the 40 hour annual supervisory training requirement
      This course will provide an update for NPS Managers on the status of access for persons with disabilities in all facilities, programs and services of the NPS. It will emphasize areas in which the NPS, through a significant increase in official complaints has been found to be falling short in compliance with legal requirements, and actions that need to be taken in order to correct the situation.

    Course Objectives: a) Inform NPS managers of the current requirements for access for persons with disabilities in NPS facilities programs and services b) Make manages aware of the areas in which the NPS is falling short of compliance with these mandates c) Make managers aware of sanctions and costs associated with non-compliance d) Inform managers of ways in which regional offices and park superintendents can more effectively identify deficiencies and plan for corrective actions. e) Be aware of where they can go for technical assistance and guidance in order to implement access improvements.

    Target Audience: The intended audience is specifically NPS managers, including Associate Directors, Regional Directors and Division Chiefs, Superintendents, and Park Division Chiefs.
     
           
     
    NPS-ADM6638
      Workforce Planning for Human Resource Professionals  
         

    This fast-paced, practical, hands-on TEL workshop is designed to provide participants with a set of practical tools, methods, and practices for developing strategic workforce plans for their organizations. Participants will obtain the latest tools and methods for assessing their workload, identifying critical skill gaps, identifying options for developing the skills they expect to lose and in general plan for attrition.

    Course Objectives:

    • Understand the latest concepts, methods and tools for conducting workforce planning.
    • Understand and be able to apply a 5-step model for developing workforce plans.
    • Understand how to conduct a workload analysis.
    • Understand how to identify core work and core skill and capability.
    • Understand how to prepare today for the future loss of skill.

    Target Audience: Anyone charged with the responsibility of formulating plans to address skill loss, change, or gaps resulting from retirements.

     
     
         
     
    NPS-ADM6640
      Managing Electronic Records in the National Park Service  
         

    Electronic records have become an increasingly important part of the work done by employees of the National Park Service (NPS). This TEL broadcast, which builds upon the information presented in the Department’s mandatory Records Management Awareness training course, provides more in-depth guidance concerning the bureau’s requirements for the creation, maintenance , use and disposition of its electronic records, including further instruction and assistance to NPS employees to ensure the economical and efficient management of these valuable resources.

    Course Objectives: Many employees of the National Park Service (NPS) are unfamiliar with the basic principles of managing electronic records. This TEL broadcast addresses the need for NPS employees to better manage these important records. After completing the course participants will be able to:

    • Identify why it is important to manage electronic records
    • List the steps they can take to maintain electronic records for efficient and effective use (in both the desktop and shared environments)
    • Define records disposition and how to apply it to electronic records
    • Manage electronic records for long-term access

    Target Audience: All NPS employees with an interest in better managing the electronic records they have and use.

     
             
     
         
     
    NPS-ADM6641
      Updates on the Interagency Pass Program  
         

    This course will provide updates and information about the standard operating procedures for the America the Beautiful - The National Parks and Federal Recreational Lands Pass. The program will include information on the different types of interagency passes (Annual Age, Access and Volunteer); issuing requirements; sale and validation procedures; ordering instructions and third party sales. There will be an opportunity for questions and answers. This course should be viewed by all parks and recreation areas that will be selling and accepting the new interagency pass.

    Target Audience: NPS, FWS, BLM, Reclamation and USDA FS field sites that are selling and accepting the America the Beautiful - The National Parks and Federal Recreational Lands Pass

    Please visit the Participant Guide page to download or review materials for this class.
     
             
     
         
     
    NPS-ADM6642
      Handy Tips Dealing with Electronic Records  
         

    Nearly all employees of the National Park Service (NPS) crate and receive electronic records, but most do not know what to do with them. This TEL broadcast, which builds upon the information presented in the Department's mandatory Records Management Awareness training course, provides guidance on how to identify Federal records in an electronic format and provides suggestions for the economical and efficient management of these valuable resources. Particular attention will be given to managing electronic mail and other records that most employees create and receive in the course of their daily work.

     
             
     
         
     
    NPS-ADM6645
      Financial Assistance - Cost Sharing 101 "Cost Sharing for Beginners'  
         

    This training shall provide participants with an understanding of the different authorities that require costs sharing and when they apply. In addition, this training will provide guidance on what can be used as cost share when awarding agreements and how to administer the cooperative agreements that include cost share.

    Objectives: After attending the training, participants should be able to identify the specific authorities that govern Cost Sharing and when to apply them. In addition, participants should be able to identify what can be utilized as cost share when awarding cooperative agreements and how to administer the cost share portion of the cooperative agreements.

    Target Audience: Contracting Officers who do Financial Assistance/Program people who do Financial Assistance/Cooperators. The live training will be for Federal employees only with the DVD available for Federal employees and Cooperators.

     
             
    Cultural Resource Stewardship
     
         
     
    NPS-CRS1001
      Introduction to Historic Preservation History and Philosophy- Module #1  
         

    This 10 hour course provides a basic introduction to the underlying history and philosophy that guides the day-to-day preservation and treatment of park cultural resources. The core of the course is a 6 hour instructor led presentation that is divided into two 3-hour sessions over back to back days. The course covers the philosophical context for why we do preservation, and the historical, social, cultural, economic contexts for the development of the preservation movement and ethic we have today. The focus of this module is to help employees understand why and how certain preservation practices developed, and why we continue to follow them today. This course reinforces ownership of a personal sensitivity to preservation by an awareness of the necessity (rooted in law) and awareness of the need (personal ethic).           

    Competencies: This course addresses the cultural resources stewardship competency: Preservation Law, Philosophy, and Practice.

    Target Audience: Facility Managers/Chiefs of Maintenance (Required for Facility Managers and Chiefs of Maintenance prior to participation in Module #2 of the curriculum "CRM for Facility Managers and Chiefs of Maintenance."); Open to NPS employees in all career fields who need a basic introduction to the history and philosophy of historic preservation

    Notes : In addition to the 6 hour TEL presentation, 4 hours of additional time are allotted to complete required pre-course readings and a final assignment.

    Additional Pre-requisite Notes: Pre-course reading assignment

     
     
    NPS-CRS6001
      Heritage Education in National Parks  
         

    Modern day educational bureaucracy limits Heritage Education both in and out of the classroom, but NPS Interpreters have the ability to change this situation for the better. This course outliens three primary methods for promoting Heritage Education opportunities with local schools and teachers, while remaining congnizant of national educational policies and trends that impact classroom learning.            

    Target Audience: Educators, Interpreters and Cultural Resources Training Managers.

     
       

    Fire and Aviation Management

     
         
       

    Historic Preservation Skills

     
         
     
         
      NPS-HPS1022   Essentials for Cemetery Monument Care  
          This course emphasizes sound maintenance techniques for cemetery and commemorative monuments that are sustainable, cyclic, non-invasive, and do no harm. The course will address documentation, maintenance plans, stone deterioration, cleaning, and resetting headstones. Learners will be able to design surveys, create long-term plans, understand deterioration mechanisms, implement basic resetting techniques and choose appropriate cleaners for stones.

    Course Objectives: After this workshop, learners should be familiar with: •Causes and effects of stone deterioration; •Ethics of conservation treatment strategies; •The use of a long-term maintenance plan. Additionally, the learner will be able to: •Perform visual inspection of headstones; •Document the condition of grave markers; •Carry out basic cleaning of some stones; •Stabilize and reset small monuments with few complications.

    Target Audience: (1) Maintenance staff and personnel responsible for the care of historic cemeteries (2) Cultural Resource Specialists who oversee the care of stone monuments, including grave markers and commemorative monuments (3) Archeologists assigned the responsibility for care and maintenance of grave sites or cemeteries (4) Architectural and/or objects conservators

     
     
         
      NPS-HPS1201   Basics for Iron Fencing Care  
          This course emphasizes sound maintenance technqiues for historic iron fences. These resources could be located around cemetery markers, commemorative monuments, or architechtural features. This course will address documentation, iron types and their deterioration, original construction methods, resetting of fencing into stone or soil, and restoration treatments. The course will be taught through the use of multimedia techniques such as PowerPoint, video and live studio lecture.

     
     
    NPS-HPS2100
      Maintaining Historic Building  
          During this interactive event, participants will be introduced to various activities that should be performed to preserve the exterior of a historic building. The new Preservation Brief dealing with this subject will be used during the event.

    At the end of this event, participants will be able to identify the most important parts of a historic building that should be maintained and identify tasks that should be performed to maintain buildings.

    Target Audience: Maintenance workers, Laborers, Maintenance mechanics, Facility Managers, Exhibits Specialists, Preservation Specialists

     
             
       
     
    NPS-HPS6024
      Addressing Landscape Maintenance in Cemeteries  
          This course emphasizes sensitive maintenance techniques for cemetery landscape care. The course will be taught through the use of multimedia techniques such as PowerPoint, video and live studio lecture. The course will provide an overview of landscape issues and their impact on the cemetery historic resources. Participants will learn basic maintenance techniques while protecting the resources through sensitive landscape management. Topics to be discussed include documentation, planning, and appropriate maintenance techniques for removing invasive species, replacing key features, vine removal, weed removal, and mowing.

    Target Audience: Cultural Resource Officers, Cemeteries/Monuments Maintenance staff, National Cemetery Superintendents

     
             
       

    Interpretation

     
         
             
     
    NPS-INT1004
      The Interpretive Process Model  
     
     

    The Interpretive Process Model is a practical tool for developing all types of effective interpretive programs or products. This course presents The Interpretive Process Model as a step by step method for developing interpretive products that meet national professional standards. The course will include examples as well as several exercises that help participants apply The Interpretive Process Model to their own resource and interpretive work.

     
     
         
     
    NPS-INT1005
      The Interpretive Analysis Model  
     
      The Interpretive Analysis Model is a practical tool for positive assessment, study, and evaluation of any interpretive product. The Interpretive Development Program suggests all interpreters conduct positive assessment on their own work as well as the work of others because evaluation improves understanding, development, and implementation of effective interpretive programs and services.

    This course will present The Interpretive Analysis Model as a step by step method for positively assessing and evaluating interpretive products. The course provides a common strategy and language for examining the presence of interpretive success, opportunities for both emotional and intellectual connections to the meanings of the resource through the cohesive development of a relevant idea or ideas. The course will provide examples of analysis and a number of exercises in which participants will apply The Interpretive Analysis Model to interpretive products. All course content supports the understanding and demonstration of national professional interpretive standards.

    Audience: Experienced and brand new interpreters who want to improve their interpretive work and meet national professional standards; seasonal and volunteer interpreters attending seasonal training.
     
     
         
     
    NPS-INT1006T
      INT Interpretive Techniques TEL  
     
     

    This session will define and illustrate many interpretive techniques. The session will include activities/exercises that help participants understand how interpretive techniques might be used effectively in talks, conducted activities, interpretive writing, and other interpretive products. Familiarity with the foundational principles of the Interpretive Development Program (Module 101) is a recommended pre-requisite.

    Objectives:

    1. Learn about and analyze examples of the wide realm of interpretive techniques.
    2. Be inspired to craft programs/products that use interpretive techniques proactively to enhance visitor experience and understanding.
    3. Be equipped and motivated to continuously assess their work for appropriate and effective use of interpretive techniques.

    Target Audience: Interpreters at all levels (including seasonals, volunteers, partners, etc) who develop and present interpretive programs (talks, walks, slide shows, etc), develop interpretive media, or who train interpreters in these skills

     
     
         
      NPS-INT1010T   INT Program Organization and Interpretive Themes TEL  
         

    This session will provide an overview and examples of effective program development and organization using interpretive themes and strategies. Familiarity with the foundational principles of the Interpretive Development Program (Module 101) is a recommended pre-requisite.

    Objectives: Participants will

    1. Learn how to develop compelling interpretive themes with universal appeal
    2. Explore interpretive strategies for program organization
    3. Discuss examples of interpretive themes and strategies for cohesive program development

    Target Audience: Interpreters at all levels (including seasonals, volunteers, partners, etc) who develop and present interpretive programs (talks, walks, slide shows, etc) or who train interpreters in these skills.

     
     
         
      NPS-INT1102T   INT Informal Visitor Contacts TEL  
         

    The broadcast will discuss how to assess visitor needs and demonstrate effective customer service by providing basic or in-depth information and orientation. The broadcast will also present strategies to facilitate meaningful, memorable visitor experiences, and address park and NPS goals through effective informal interpretation. Familiarity with the foundational principles of the Interpretive Development Program (Module 101) is helpful but not required.

    Course Objectives: Participants will:

    1. Identify and describe the orientation, information, interpretation continuum;
    2. Observe and discuss techniques for assessing audience needs;
    3. Explore strategies and techniques for informal interpretive encounters that connect visitors to resource meanings.

    Target Audience: Interpreters at all levels (including seasonals, volunteers, partners, etc) and all employees who interact with the public; also anyone who trains employees in public contact skills.

     
     
         
      NPS-INT1103PT   INT Develop an Effective Interpretive Talk Practicum  
         

    During this 3-hour session, interpreters will be guided step-by-step to develop an interpretive talk for their site. The goal is to help interpreters plan for a program that meets the NPS standards for this competency, so that they leave the TEL session with a draft outline to review with their supervisors. This session will also explore the application of these skills to the opportunities and challenges at their sites.

    This session is designed for interpreters who have some beginning understanding of NPS interpretive theory but want practical guidance and examples in the process of building an interpretive program from scratch. Pre-requisite for this session – the free on-line course in Foundations of Interpretation available at www.parktraining.org.

    Supervisors taking this course will learn about current opportunities for their employees to obtain training certificates, as well as the knowledge and skills required to create an interpretive talk.

    This session assumes that participants are prepared to work through the assigned activities during the TEL session.

    Course Objectives: By the end of this session, participants will be able to:

    1. Describe three characteristics of an interpretive talk;
    2. Demonstrate understanding of interpretive philosophy and best practices by integratingse principles into their interpretive talk outline/worksheet;
    3. Outline their program's main points with the associated connections, points of view, and methods of their site.

    Target Audience

    1. Entry level personnel (including permanents, seasonals, volunteers, partners) who are familiar with the Foundations of Interpretation
    2. Front Line Supervisors or Chiefs of Interpretation with a role in coaching interpreters or supervising interpretve activities.
     
     
         
      NPS-INT1160T   INT Exceptional Visitor Experiences - Best Practices for Interpreters  
         

    In this session, front-line interpreters will consider the many ways in which they can provide meaningful, memorable visitor experiences. Participants will be challenged to broaden their understanding of a “visitor” and an “experience,” and to consider the visitor's perspective. The session will suggest practical ways to gather audience knowledge in order to personalize interpretive opportunities. The session will provide guidance, best practices, examples and meaningful discussion.

    Participant Packet with pre-course assignment, will be available on the TEL website two weeks prior.

    Pre-requisite-- Foundations of Interpretation, free-on-line course available at www.parktraining.org, or other basic grounding in NPS interpretive theory.

    Course Objectives: This session will help equip interpreters to:

    1. Understand different types of visitor experience and factors affecting experience
    2. Proactively gather knowledge of visitor experience in a variety of formal/informal ways
    3. Design interpretive experiences that personally engage visitors with the significance and relevance of park resources
    4. Consider visitor perspectives when providing customer service and developing interpretive opportunities.

    Target Audience: All front-line interpreters (permanents, seasonals, volunteers, partners) and those who provide interpretive training and coaching at their site's

     
     
         
      NPS-INT2210T  

    INT Interpretive Talks, Walks and Tours TEL

     
         

    Participants will analyze examples of effective interpretive talks, walks and tours and consider how each type of program can provide meaningful, memorable visitor experiences. The session will also provide tools and strategies to help interpreters plan/present these types of programs. Familiarity with the foundational principles of the Interpretive Development Program (Module 101) is a recommended pre-requisite.

    Course Objectives: Participants will:

    1. Analyze/discuss the characteristics of interpretive talks, walks and tours and how to capitalize on the unique opportunities of each type of program.
    2. Explore the power of words and the power of place in developing effective programs.
    3. Learn easy resource immersion techniques to enhance visitor experience.
    4. Explore tools and strategies for developing and organizing compelling programs.
    Target Audience: Interpreters at all levels (including seasonals, volunteers, partners, etc) who develop and present interpretive talks, walks, and tours, or who train interpreters in these skills.
     
     
         
      NPS-INT2211T  

    Conducted Activities for Historic Sites

     
         

    “Conducted Activities for Historic Sites” is designed for interpreters already familiar with the IDP competencies for Conducted Activities and Interpretive Talk. During the course of the afternoon (three hours) interpreters will be guided step-by-step to develop a conducted activity for their historic site. The goal is to help interpreters plan for a program that meets the NPS standards for this competency, leaving the TEL training with a draft outline to review with their supervisors. This session will explore the application of these skills to the opportunities and challenges at historic sites.

    Conducted activities provide a sequence of interpretive opportunities through physical movement and provide for enhanced immersion in the resource. Conducted activities offer a physical and intellectual journey that can lead to greater awareness of the resource. The interpreter's role is to capitalize on these opportunities for visitors to be physically present in/with park resources, skillfully facilitating a sequence of meaningful experiences by linking those tangible resources to their intangible meanings.

    Course Objectives: By the end of this course, participants will be able to:

    1. Describe three characteristics of a conducted activity.
    2. Provide one example of an appropriate conducted activity use that illustrates movement of audience through a resource for your site.
    3. Outline three stops on a conducted activity with the associated connections, points of view, and methods for your historic site.
    Target Audience: Front Line Supervisors or Chiefs of Interpretation, Entry level personnel who are familiar with the NPS interpretive competencies, particularly Conducted Activities and Interpretive Talk
     
     
         
     
    NPS-INT2220
      Prepare and Present an Interpretive Demonstration or Other Illustrated Program (Module 220)  
     
     

    Training gives the interpreter skills needed to be able to plan, prepare and effectively present a specialized program that uses illustrations/objects/media and/or demonstration to provide opportunities for the audience to make their own intellectual and emotional connections to the meanings/significance of the resource; and integrates the media, activity or demonstration with the interpretive narration in a way that cohesively develops a relevant idea or ideas.  

     
     
         
     
    NPS-INT2230
      IDP Effective Interpretive Writing (Module 230)  
     
     

    This module helps learners identify and analyze types of writing as well as choose appropriate types of writing for given desired outcomes and circumstances.This module develops the ability to draw from technical, informational, scientific, historical, and cultural sources and incorporate creative techniques that will emotionally and intellectually connect an audience to the meanings and significance of the resource(s) being interpreted.

    Audience: Individuals with writing responsibilities in National Park areas including park rangers and other NPS staff, cooperating association employees, volunteers, concessionaires, and park partners.

     
     
         
     
    NPS-INT2270
      IDP Present an Effective Curriculum-based Program (Module 270)  
     
     

    This session focuses on the body of knowledge, skills, abilities, and behaviors necessary to meet the learning objectives of an organized group while providing opportunities for emotional and intellectual connections to the meanings of the resource.

     
     
         
     
    NPS-INT3001
      Interpreting Controversy and Multiple Points of View  
     
     

    Controversial subjects are often the most relevant to our visitors and potential constituents. Some subjects are so controversial; they don’t lend themselves to interpretation at all. Most however, can help audiences make personal connections to resource meanings and cultivate stewardship. Interpreting multiple points of view is one of the most effective techniques for successfully interpreting controversy.

    This presentation will:

    • help interpreters identify appropriate moments and vehicles for interpretation;
    • provide examples of controversy and strategies for interpreting it;
    • provide techniques and tools for interpreting controversy;
    • provide techniques and tools for interpreting multiple points of view.

    This presentation covers part of Module 340: Advanced Research and Resource Liaison.

    PARTICIPANTS: Experienced and brand new interpreters who want to improve their interpretive work and meet national professional standards; seasonal and volunteer interpreters attending seasonal training.

     
     
         
     
    NPS-INT3310
      Planning Park Interpretation (Module 310)  
     
     

    The purpose of this module is to convey the hierarchical relationship of the park and interpretive planning processes and how these influence interpretive program decisions. The module also conveys an understanding of the importance of multiple perspectives and consensus in any planning effort. Successful mastery of the module's concepts will prepare the full-performance interpretive ranger to participate in planning interpretive programs and projects, and provide input on the park's overall interpretive plan. This fundamental grasp of the role, function, and importance of all steps in the planning process will let the full- performance ranger make immediate decisions regarding his/her interpretive efforts and to participate proactively in team efforts.

     
         
     
    NPS-INT3312T
      Effective Interpretive Media  
     
     

    This TEL broadcast provides an opportunity to examine the key elements of interpretive media development and design. The session will consider how text, images and design must work together in order to facilitate meaningful and memorable visitor experiences.

    Course Objectives:
    Participants will: Learn how to identify the effective use of text, images and graphic design elements.
    Gain insight into the process of interpretive design.
    Develop skills to analyze the interpretive effectiveness of waysides, site bulletins, brochures, exhibit panels, web pages and other forms of media.
    Be better prepared to develop effective media, work with contractors, or serve on a media project team.

    Target Audience: Interpreters, media specialists, partners and contractors involved in NPS media development

     
     
         
      NPS-INT3332T   INT Interpretive Coaching TEL  
         

    This session will provide an overview and examples of coaching methods for effective interpretation, including helpful tools and communication strategies. Familiarity with the foundational principles of the Interpretive Development Program (Module 101) is a recommended pre-requisite.

    Course Objectives:

    1. Learn about useful strategies and tools for interpretive coaching
    2. Discuss examples of how to guide/coach others to improve interpretive effectiveness
    3. Recognize the critical role of interpretive coaches in accomplishing park goals and facilitating the NPS mission.

    Target Audience: Full-performance interpreters who have responsibilities for training and coaching other interpreters (including seasonals, volunteers, partners, etc) in the elements of effective interpretation.

     
             
     
    NPS-INT3340
      Interpretive Research and Resource Liaison (Module 340)  
     
     

    This module provides a framework for the complete realization of full performance interpretive work. It is consistent with the Interpretive Equation introduced in Module 101. The components, "Advanced Knowledge of the Resource" and "Advanced KR and Resource Liaison" provide resource based research skills and guidance for working with NPS resource managers and other subject matter experts. The component "Advanced Knowledge of the Audience" provides advanced audience research skills. "Appropriate Technique: Connecting Multiple Resource Meanings to Multiple Audience Interests and Perspectives" applies advanced KR to connect multiple audiences to resource meanings and provoke care about the resource.

     
             
     
    NPS-INT3360T
      Planning for Exceptional Visitor Experiences  
     
     

    This session will help interpretive managers, supervisors, and leads take a proactive, integrated appraoch to visitor experience planning. Participants will be challenged to broaden their understanding of a "visitor" and an "experience." The session will also suggest creative ways to gather knowledge of visitor experience in order to design a "menu" of experience options, all of which ultimately support stewardship and the NPS mission. The session will provide guidance, best practices, tools and meaningful discussion.
    Objectives: This session will help equip participants to:

  • Understand different types of visitor experience and factors affecting experience
  • Proactively gather knowledge of visitor experience in a variety of formal/informal ways
  • Take a leadership role at their site for informed visitor experience planning
  • Intentionally integrate "visitor-centered" palnning into all aspects of I&E programming and media
  • Design interpretive experiences that engage visitors with the significance and relevance of park resources

    Target Audience: Interpretive managers, supervisors, leads, site managers and all full-performance interpreters.

  •  
             
     
    NPS-INT3450T
      Interpreting Climate Change and Other Critical Resource Issues  
     
     

    This course is a 2-part TEL presentation that will focus on the crucial need for strategic planning and approaches to interpreting climate change and other critical resource issues. Register once in DOI Learn in order to attend both sessions.
    Session 1 - May 11 - (1:00-4:00pmET): A 3-hour TEL session exploring theory, strategies and best practices for interpreting critical resource issues in general, facilitation skills, and dealing with controversy.

    Session 2 - May 12 - (1:00-4:00pmET): A 3-hour TEL session focusing on examples of climate change interpretation (programs and media) and specific application of Session 1 theory to the topic of climate change.

    Objectives: Participants will:

  • Be informed about the implications and reponsibilities of interpreting 'critical' resource issues
  • Be inspired to plan strategically for climate change interpretation and communication
  • Be convinced to identify and implement appropriate interpretive strategies
  • Be determined to employ best practices for interpreting climate change and other critical resource issues.
    Target Audience: Interpreters, educators, resource management specialists and all communicators of climate change and other critical resources issues.
    Recommended pre-requiste: "Foundations of Interpretation" an NPS on-line short-course (free) available at www.parktrainig.org.

  •  
             
     
    NPS-INT4001
      The Interpretive Analysis for Supervisors  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    This course provides supervisors with the tools to incorporate Interpretive Development Program best practices into the development and delivery of interpretive programs and products. The majority of coursework will involve The Interpretive Analysis Model and will give supervisors deeper understanding of interpretation's national standards as well as practical skills for recognizing, re-enforcing, coaching, and teaching methods for performance at those standards. The course requires four hours of individual work between the first and second sessions as well as a similar post course assignment. Upon completion, this course provides 16 hours of credit for supervisory training requirements.

     
     
         
     
    NPS-INT4009
      Interpretation and Education Renaissance Action Plan Meeting  
         

    The Interpretation and Education Program Business Plan and Renaissance Action Plan were recently endorsed by the Director and National Leadership Council. Director Bomar will release the final version of the Renaissance Action Plan soon. Together these plans analyze and provide strategies to reinvigorate the Servicewide Interpretation and Education Program. This Renaissance is structured around five pillars:

    • Engaging all people to make enduring connections to America’s special places
    • Using appropriate technologies
    • Embracing interpretation and education partners
    • Developing and implementing professional standards
    • Creating a culture of evaluation

    This presentation will be a dialogue discussing the findings of both documents, steps for the future, and ways that all Interpretation and Education practitioners can influence the evolution of the Program. Your voice, your park and experiences, and your perspectives must be a part of the conversation. Please reserve your TEL station and invite staff and partners to this important meeting. For those people unable to make this meeting, please contact your regional Chief of Interpretation and Education to view a DVD recording of the TEL event.

    Target Audience: This event is for field personnel, Superintendents, Division Chiefs, regional office staff, and subject matter specialists involved in the development, presentation/delivery, and leadership/supervision of I&E services. This training is appropriate for new and experienced interpreters and education specialists as well as park rangers and other park staff, cooperating association employees, volunteers, concessionaires, and park partners with interpretive and educational programming responsibilities.

     
             
     
         
     
    NPS-INT4012T
      Leading the Way for Interpretation Excellence  
         

    This course is designed for those who currently or may potentially serve as a leader, mentor, trainer, coach, or supervisor of interpretive staff. This may include volunteers, partners, YCC, SCA, interns, pernaments and seasonals. Participants will develop a greater understanding of the systems and sources of interpretive training, apply this understanding by having skills in navigating these systems, and have the ability to effectively lead interpretive staff towards professional and measurable standards. This course provides the participant with information that will provide a framework for identifying, providing and assessing the interpretive development needs for staff (as above). A basic understanding of Foundations Of Interpretation is desired and should be built upon (at www.parktraining.org).

      Participants will be able to:
    • Map out strategy for using training platform for developing interpretive staff.
    • Have access to information and resources to support desired objectives
    • Demonstrate understanding of the role of the "lead" in providing access and support for the training and development of others in the field of interpretion.

    Target Audience: This course is designed for those who currently or may potentially serve as a leader, mentor, trainer, coach, or supervisor of interpretive staff, which may include volunteers, partners, YCC, SCA, interns, permanents and seasonals.

     
             
     
    NPS-INT6101  
      Presentation Techniques & Delivery  
     
     

    The mechanical delivery of a personnel service program must be logical, connected, comfortable for, and easily followed by a cross-section of visitors.   Effective presentation and delivery techniques helps the interpreter create opportunities for the audience to form intellectual and emotional connections to resource meanings and cohesively develop an idea or ideas. This session addresses some of the logistical challenges frequently encountered during talks as well as specific presentation tools and questioning strategies.

     
     
         
     
    NPS-INT6103
      Preparing and Presenting an Effective Interpretive Talk (Module 103)  
     
     

    This TEL broadcast provides an overview of the benchmark interpretive competency (body of knowledge, skills, abilities and behaviors) to help interpreters deliver meaningful and well organized interpretive talks using effective techniques . The broadcast will help interpreters understand and apply the core standard for NPS interpretation, including how to cohesively develop a meaningful idea or ideas within their talks, and provide opportunities for the audience to make both intellectual and emotional connections to the meanings of park resources.

    This training is appropriate for new interpreters as well as experienced interpreters who want to improve their interpretive work and meet national professional standards. It is also appropriate for all other individuals with interpretive and programming responsibilities in National Park areas including park rangers and other park staff, cooperating association employees, volunteers, concessionaires, and park partners.

     
     
         
     
    NPS-INT6210
      Prepare and Present an Effective Conducted Activity (Module 210)  
     
      This session will provide interpreters with an understanding of the elements of the Conducted Activity Interpretamodule enables an interpreter to capitalize on opportunities for visitors to be physically present in/with park resources, and to skillfully facilitate a sequence of meaningful experiences by linking those tangible resources to their intangible meanings.

    This module enables all park ranger interpreters, cooperating association staff, and NPS volunteers involved in formal interpretive activities to capitalize on opportunities for visitors to be physically present in/with park resources, and to skillfully facilitate a sequence of meaningful experiences by linking those tangible resources to their intangible meanings.

     
     
         
     
    NPS-INT6311
      Interpretive Media Development (Module 311)  
         

    This TEL broadcast provides an overview of the benchmark interpretive competency (body of knowledge, skills, abilities and behaviors) to help interpreters develop effective in-house media, assist in the planning/development of contract media projects, or serve on a media project team. The broadcast will also provide useful information for park, region and HFC media specialists and contractors in partnering with park interpreters to provide meaningful visitor experiences through interpretive media.

    This training is appropriate for any interpreters who want to improve their interpretive work and meet national professional standards. It is also appropriate for all other individuals who are or may be involved in planning or developing interpretive media in National Park areas including park rangers and other park staff, cooperating association employees, volunteers, concessionaires, and park partners.
     
     
         
     
    NPS-INT4007
      Introducing the NPS Interpretation & Education Renaissance  
         

    The Interpretation and Education Program Business Plan and Renaissance Action Plan were recently endorsed by the Director and National Leadership Council. Together these plans analyze and provide strategies to reinvigorate the Servicewide Interpretation and Education Program. This Renaissance is structured around five pillars:

    1)   Engaging all people to make enduring connections to America's special places
    2)   Using appropriate technologies
    3)   Embracing interpretation and education partners
    4)   Developing and implementing professional standards
    5)   Creating a culture of evaluation

    This presentation will be a dialogue discussing the findings of both documents, steps for the future, and ways that all Interpretation and Education practitioners can influence the evolution of the Program. Your voice, your park and experiences, and your perspectives must be a part of the conversation.

    Target Audience: This event is for field personnel, Superintendents, Division Chiefs, regional office staff, and subject matter specialists involved in the development, presentation/delivery, and leadership/supervision of I&E services. This training is appropriate for new and experienced interpreters and education specialists as well as park rangers and other park staff, cooperating association employees, volunteers, concessionaires, and park partners with interpretive and educational programming responsibilities.

     
     
         
     
    NPS-INT4008
      National Interpretation and Education Evaluation Summit - Keeping the National Parks Relevant in the 21st Century  
     
     

    The class will provide an overview of the recent Evaluation Summit convened by the NPS Advisory Board in collaboration with the NPS National Education Council. The Summit will call together NPS staff, partners, and evaluation experts to reflect on the impact of I&E in supporting the NPS mission, enhancing learning, and promoting civic engagement. The Summit will also focus on how we can use evaluation to make sound management decisions, significantly improve our Interpretation and Education Programs, and enhance the benefits of our work for the National Park System and the American people. Participants will have the opportunity to review the draft evaluation strategy and pose questions for discussion.

    Target Audience: This event is for field personnel, Superintendents, Division Chiefs, regional office staff, and subject matter specialists involved in the development, presentation/delivery, and leadership/supervision of I&E services. This training is appropriate for new and experienced interpreters and education specialists as well as park rangers and other park staff, cooperating association employees, volunteers, concessionaires, and park partners with interpretive and educational programming responsibilities.



     
    Law Enforcement
     
         
     
    NPS-LAW2000
      Legal Update  
          Four hours of Legal Update training presented by NPS and FLETC staff. This training is for any Law Enforcement Officer in the NPS. Training handouts will be available off the NPS/LETC website or via e-mail.  
     
         
     
    NPS-LAW2010
      Law Enforcement Refresher  
          3 hours of varied topics to include: Use of Force, Vehicle Stops, Vehicle Liability, and Pursuit Policy, Diplomatic Immunity, Pre Assault Indicators, Resource Law, Flying Armed, Report Writing, etc. Training handouts for courses will be available off the NPS/FLETC website or via e-mail.

    Target Audience: Any NPS/DOI bureau with law enforcement employees.
     
     
         
     
    NPS-LAW2020
      NPS Media Relations: NPS, Law Enforcement, and Media Relation Tactics  
          Seven hours of instruction in tactics, practices, and policy in working with the news media regarding law enforcement and emergency services. The course is being presented by Ileeta Media Advisor, Rick Rosenthal. This course is intended for any NPS manager and supervisory who may be required to present information to the news media. A training manual will be sent prior to the course to those employees who are registered and have been approved by their supervisor for this training.  
     
         
     
    NPS-LAW2030
      FTEP Update  
          The course provides updated information in the operations of the NPS Field Training and Evaluation Program for FTEP leads and rangers.

    Target Audience:   NPS Field Training Leads and Field Training Rangers

    More information can be found on the FLETC website.
     
     
         
     
    NPS-LAW2040
      Electronic Control Weapon Instructor Bridge Training  
          This 2 hour broadcast is to transition current Taser instructors to teach under the new NPS ECW policy, in order to transition end users into users under the new NPS standard.

    Target Audience: NPS instructors currently certified by Taser International as Taser instructors. Secondary: End users currently certified by a Taser International instructor
     
     
         
     
    NPS-LAW2070
    Field Training Ranger and Leads Refresher  
      Course content will be field training legal issues, program updates, use of force review, and tactics update.
     
     
         
     
    NPS-LAW2080
    Cultural Resources Protection Law - Segment 1 of 3  
      This training surveys the Federal enforcement laws used to protect archeological and other cultural resources, and provides strategies for effective case preparation, prosecution, resolution, and sentencing.

    At the end of the course, viewers will: Identify the elements of applicable enforcement laws; Understand and describe the scope and impact of archeological and other cultural resources offenses; Be prepared for cultural resources protection casework; Identify their roles, as well as the roles of their counterparts, in cultural resources protection.

    Sessions include the following: "Defining Cultural Heritage Resource and the Scope of Loss Due to Criminal Conduct," "The Archaeological Resources Protection Act," and "The Range of Use of Section 6 (c) of ARPA." Identify their roles, as well as the roles of their counterparts, in cultural resources protection.
     
     
         
     
    NPS-LAW2081
    Cultural Resources Protection Law - Segment 2 of 3  
      This training surveys the Federal enforcement laws used to protectarcheological and other cultural resources, and provides strategies for effective case preparation, prosecution, resolution, and sentencing.

    At the end of the course, viewers will: Identify the elements of applicable enforcement laws; Understand and describe the scope and impact of archeological and other cultural resources offenses; Be prepared for cultural resources protection casework; Identify their roles, as well as the roles of their counterparts, in cultural resources protection.

    Sessions include the following: "The Roles of Law Enforcement Officers and Archeologists in Casework:Investigation, Site, Damage Assessment, and 'Archeological Value,'" "Involving Civil Practitioners In Case Strategies: ARPA Civil Penalties," and "The Native American Graves Protection and Repatriation Act."
     
     
         
     
    NPS-LAW2082
    Cultural Resources Protection Law - Segment 3 of 3  
      This training surveys the Federal enforcement laws used to protect archeological and other cultural resources, and provides strategies for effective case preparation, prosecution, resolution, and sentencing.

    At the end of the course, viewers will: Identify the elements of applicable enforcement laws; Understand and describe the scope and impact of archeological and other cultural resources offenses; Be prepared for cultural resources protection casework; Identify their roles, as well as the roles of their counterparts, in cultural resources protection.

    Sessions include the following: "Working with 'Traditional' and 'Non-Traditional' Experts," "Using the Forfeiture Laws to Protect Cultural Heritage Resources," and "Using U.S. Sentencing Guideline 2B1.5."
     
             
    Maintenance
     
         
     
    NPS-MNT6109
      Facility Management Workforce Development Process -- A Roadmap to your Future  
          The workforce development guide outlines a self-initiated improvement program in which individuals have control over their own professional development. The purpose of the Workforce Development Guide is to accomplish the following:

    • To advance the profession of facility management through education and training, focusing on continual, self initiated learning that is coupled with NPS facility manager competencies
    • To help users identify and access training resources that will assist them in meeting their professional development goals
    • To develop an individual development plan (IDP) that will identify the level of professional growth required or desired
    • To guide individuals interested in pursuing a career in facility management toward training opportunities needed to transition into the profession.
    Objectives
    • Understand the need for professional development in NPS' facility management ranks.
    • Discover multiple opportunities for learning how to develop professional skills.
    • Access NPS' Facility Management Competencies with their tasks, conditions and criteria for performance of these tasks.
    • Recognize the NPS' Workforce Development Process.
    • Identify tools to develop an individual development plan.

    Audience

    Staff who carry -- or aspire to carry -- FM responsibilities in a park area (including chief's of maintenance, administrative officers, chiefs of operation and wage grade employees charged with the responsibility) and their supervisors.


    Natural Resources Stewardship
     
         
     
    NPS-NRS5030
      Don't Move Firewood - Protect Our Forests  
          This 2-hour course is an introduction to the threats to forest resources posed by the simple act of transporting infested firewood. Participants will learn the potential risks of transporting firewood, what they can do as land management professionals to minimize the threats to forest health, and develop alternatives to prevent devastating pests from being transported into new areas.

    Objectives
    • At the end of this TEL program, participants will be able to:
    • 1. Recognize at least one risk posed by firewood pests (e.g., to the economy, recreation, ecology, tourism, etc.)
    • 2. Know where to go for assistance in preventing, identifying, and managing forest pests.
    • 3. Identify ways to prevent forest pests from being brought in via imported firewood.
    • 4. Identify obstacles to compliance from the public's and management's perspective.
    • 5. Develop alternatives to importing firewood, to meet visitors' needs and protect the forest.

    Audience

    Park employees from entry level to Director; partners, including Commercial Services Partners; and all park users, with an emphasis on interpreters, resource management, maintenance, and visitors.


     
     
         
     
    NPS-NRS5055
      Bedbugs, Beds and Beyond...Learn the Facts  
          This TEL course will convey a brief history of why bedbugs have re-emerged as a major pest, bedbug biology, where they are a problem, how they are spread, NPS policy on pest management, renters & housing managers responsibilities and concerns, Commerical Services, what employees should do to prevent and manage bedbug infestations successfully and in accordance with NPS policy.

    Audience

    NPS employees from all program areas and contractors including NPS coordinators, Commerical Services staff and contractors, public health staff, risk managers, building and site managers, lodging & concessions staff, facilities management staff responsible for maintenance of lodging/offices/other structures with human occupants, and individuals involved in pest management in modern and historic NPS structures.


     
    Office of International Affairs
     
         
     
    NPS-OIA1001
      Help Select America's World Class Treasures -- Revising the U.S. World Heritage Tentative List  
         

    The United States is currently developing a new "Tentative List" of candidate sites for the UNESCO World Heritage List, the official international list of the world's most significant natural and cultural sites. An application to be included in the U.S. Tentative List has been prepared and approved. The Secretary of the Interior will use those applications as a basis for selecting a limited number of sites that will compose the new U.S. Tentative List. The TELNET course will describe the World Heritage process and explain how to complete the application.

    Course Objectives: To make available the information needed to prepare the Tentative List application form and secure the required approvals from agency heads. More broadly, the course will provide information about the World Heritage program, a U.S. inspired international conservation treaty -- the most widely accepted such treaty in the world.

    Target Audience: DOI employees, particularly site managers and decision-makers up to and including agency heads.

     
             

    Partnerships

     
         
     
    NPS-PAR0002
      Building a Partnership Workplace  
     
     

    Collaboration is a powerful means to achieve the National Park Service mission. But how do leaders build a partnership workplace that embraces and practices collaboration both within and external to the NPS? This training is designed to provide leaders with an understanding of the what, why, and how of collaboration, the qualities of collaborative leaders, and methods for creating and sustaining a collaborative culture within your organization. This course will be presented by Dr. Russ Linden, a management consultant who specializes in organizational change methods and NPS Superintendents identified as successful collaborators.

     
     
         
     
    NPS-PAR5001
      Understanding the Revisions of DO#21  
         

    This class will introduce participants to the newly revised Director's Order #21 on Donations and Fundraising. The class will discuss some of the key changes made to DO #21 and the rationale behind the changes. Subject-matter experts from WASO, Regional Offices, Parks and Solicitor's Office will discuss various aspects of DO 21 including: 1.Partnership Philosophy; 2. Authorities to accept donations; 3. Overview of the DO and the thoughts behind the revisions 3. Donor Recognition; 4. Corporate Donations: 5. Ethical considerations; 6. Partnership Construction Process.

    Objectives:

    1. Understand the critical sections of DO 21.
    2. Understand the key changes that were made to DO#21.
    3. Discuss ways to appropriately thank or otherwise recognize donors.
    4. Understand the Partnership Construction Process.
    5. Provide a forum to discuss how to apply various aspects of DO 21
    6. Understand where to find guidance when considering and accepting donations, and working with fundraising partners.

    Audience: NPS Program Managers, Supervisors, and individuals with responsibilities for working with park fundraising partners.

    Participants should be familiar with DO #21 Policy, which is available at: http://www.nps.gov/policy/DOrders/DO21-reissue.html.

    Participants may also want to print out the to Reference Guide Director's Order #21.

    For more information about Partnerships, go to: Partnership Website.

     
     
         
     
    NPS-PAR5002
      Updates on Directors Order #21 - Donations & Fundraising  
         

    This broadcast will discuss recent changes made to DO#21 and the rationale behind the changes. Subject-matter experts from the Department of the Interior and the National Park Service will discuss various aspects of DO #21 including:

    New thresholds for formal review of donations made directly to the NPS;
    New donor self-certification form for donations made directly to the NPS;
    Revised "vetting" process and required inter-bureau coordination;
    New thresholds for fundraising agreements;
    New and revised model agreements.

    Through classroom discussion and group exercises participants will gain skills to: Understand the critical sections of DO #21 Understand the key changes that were made to DO #21 as a result of DOI Manual on Donations (374 DM6) Provide a forum to discuss how to apply various aspects of DO #21 Understand where to find guidance when considering and accepting donations, and working with fundraising partners.

    Audience: NPS Program Managers, Supervisors, and individuals with responsibilities for working with park fundraising partners and National Park Service Partners.

    Federal participants are encouraged to invite their non-profit partner.

    Participants should be familiar with Director’s Order #21 Donations and Fundraising, which is available here and the Reference Guide To Director’s Order #21 - Donations and Fundraising available at here. If you have any particular questions you would like the panel to discuss, you can email them in advance to Rich Fedorchak at rich_fedorchak@nps.gov For more information about NPS Partnerships, go to our website.

     
     
         
     
    NPS-PAR5003
      Directors Order #21 - Refresher  
         

    This class will review sections of Director’s Order #21 on Donations and Fundraising. Subject matter experts from the National Park Service Office of Partnerships and Philanthropic Stewardship will discuss various aspects of DO #21 including:

  • Thresholds for formal review of donations made directly to the NPS
  • The ‘vetting” process and required inter-bureau coordination
  • Thresholds for fundraising agreements
  • New and revised model agreements


  • Audience: NPS Program Managers, Supervisors, and individuals with responsibilities for working with park fundraising partners and National Park Service Partners. NPS Partners can view this broadcast by contacting their affiliated NPS unit.

    Prerequisite Notes: Participants should be familiar with Director’s Order #21 Donations and Fundraising, which is available at this website and the Reference Guide To Director’s Order #21 - Donations and Fundraising available at this website.

    Make this class work for you... If you have any particular questions you would like the panel to discuss, you can email them in advance to Rich Fedorchak at rich_fedorchak@nps.gov A participant guide will be posted a few days before the class begins. You can download this at this website

    For more information about NPS Partnerships, go to our website

    Course Goals and Objectives:

  • Understand the critical sections of DO #21
  • Provide a forum to discuss how to apply various aspects of DO #21
  • Understand where to find guidance when considering and accepting donations, and working with fundraising partners.
  •  
     
         
     
    NPS-PAR6001
      Working With NPS Agreements for Partnerships:  Tools for Effective Partnering  
     
     

    This is the first in a two-module series entitled "Working with NPS Agreements for Partnerships".   This training is designed to provide NPS employees and their partner(s) with a familiarity with different types of NPS agreements and authorities for partnerships and their appropriate uses, NPS guidelines and resources related to agreements, negotiating agreements, and how to integrate NPS and other government agency agreement formats.   Participants will learn to:

    1. identify factors to consider in pre-partnership planning,
    2. describe the important role of agreements in the partnership process,
    3. name and describe different types of agency agreements and authorities and their appropriate uses for partnerships, and
    4. locate NPS guidelines and resources for drafting agreements for NPS partnerships.
     
     
    NPS-PAR6002
      Working With NPS Agreements for Partnerships: Developing and Managing Agreements for Partnerships  
     
     

    This is the second module in a two-module series entitled "Working With NPS Agreements for Partnerships".   This training is designed to provide participants with an orientation to developing and managing agreements for partnerships.   Topics include the steps to developing NPS agreements for partnerships, the components of an agreement, the role of Contracting and Procurement and the Solicitor's Office in negotiating and managing agreements, and the processes for monitoring, evaluating, and terminating agreements.   At the end of the course, participants will be able to:

    1. develop a pre-agreement planning strategy,
    2. identify the essential components of an agreement and describe the importance of each,
    3. describe how to effectively work with the partner (s), Contracting and Procurement, and the Solicitor's Office in drafting and getting approval on agreements, and
    4. explain processes for monitoring, evaluating, and terminating agreements.
     
     
    NPS-PAR6005
      Obtaining Grants to Meet YOUR Needs  
          Agencies and nonprofit's have the ideas and the capacity to solve problems, but limited dollars to implement their solutions. Foundations and corporations have the financial resources, but limited capacity to create programs. Brought together effectively, the result can be a dynamic partnership. This course is a collaborative effort with the Association of Partners for Public Lands (APPL) and the National Park Foundation (NPF).

    This class will discuss some of the little-known sources of, and strategies in applying for various grants. Special emphasis will be placed on: 1. Orientation to the grant process; 2. What information grantors need; 3. Working with partners; 4. Types of foundations, their similarities and differences; 5. Researching potential grantors; 6. Applying concepts to a National Park Foundation Grant opportunities; 7. Why proposals fail, and what to do if yours is rejected;
    8. Follow-up to a successful grant proposal; and 9. Places to obtain grant information and training.

    Objectives:
         * Translate needs into potential funding opportunities
         * Search for and identify potential funding sources that match these opportunities
         * Identify essential elements of a successful grant proposal
         * Involve support partners in the grant application process
         * Fulfill the responsibilities of accepting a grant
         * Apply for an NPF Junior Ranger grant or other NPF grant opportunity
         * Understand the grants and program areas of the National Park Foundation
         * Reference additional sources of information and training available through APPL, NPF, and others

    Target Audience: NPS employees and partners who want to learn more about developing grant proposals and obtaining grants from non-government funding sources.

     
     
    NPS-PAR6020
      Fundraising Basics  
          Although federal employees cannot directly solicit funds, we can assist our partners in many aspects of their fundraising efforts. This class will explore the steps involved in fundraising and how a collaboratively-driven fundraising plan can further the NPS mission. Subject-matter experts from our non-profit partners, the National Partnership Office, and Parks will discuss various aspects of Fundraising including: 1. The NPS tradition of Philanthropy; 2. Fundraising terminology; 3. Authorities to accept donations and authorize fundraising; 4. Determining fundraising readiness; 5. Non-profit roles and responsibilities; 6. Fundraising planning; 7. Preparing Case Statements; 8. Donor Recognition; 9. Managing expectations; and 10. Ethical considerations.

    Objectives:
    Through classroom discussion and group exercises participants will gain skills to:
          *Understand the process of and philosophy behind Fundraising
          *Demystify the language of fundraising
          *Conduct a Fundraising Readiness Check
          *Understand the "real costs" associated with fundraising
          *Prepare Case Statements
          *Appropriately reognize donors
          *Understand ethics rules while assisting our partners in fundraising
          *Locate NPS specific fundraising resources when considering and accepting donations, and working with fundraising partners.

    Target Audience: NPS Program Managers, Supervisors, and individuals with responsibilities for working with park fundraising partners and National Park Service Partners.

     
     
    NPS-PAR6950
      NPS Partnership Construction Projects  
          The NPS and its partners have successfully built park structures that enhance the visitors’ experience and will continue to do so for years to come. In this TEL broadcast we will explore and discuss the components of successful NPS/Partner construction projects (PCPs). What are the steps involved in managing and navigating through a NPS construction project with our partners*? What tools are available to assist park managers and partners as they discuss potential construction projects? Who are the contacts and experts in NPS construction that staff can enlist to help? These questions and other successful partner construction strategies will be addressed in this session.

    [*Focus of this course is on partners who are non-profit organizationsor other public agencies.]

    Objectives:
          *Describe the basic steps in a “standard” NPS construction project; i.e., one without partner involvement.
          *Identify some of the federal laws, regulations, requirements and standards all NPS construction projects, with or without federal money, are required to follow.
          *Considerations when NPS construction projects include partners (non-profit organizations and other public agencies).
          *Describe the ownership and management issues related to partner-funded or partner-built facilities.
          *Describe NPS’s role when partners manage design/construction. Describe 4 factors that are key to a partnership construction project’s success.
          *Describe the types of Agreements often needed for a partnership construction project.
          *Describe the additional steps needed when partners are involved – and the purpose of those steps.
          *Describe how the Partnership Questionnaire and Memorandum of Intent can help early discussions between Park Superintendents and their Regional support staff and with their partners.
          *Describe some of the PCP tools available for park managers and partners including:
    --Partnership Questionnaire
    --MOI Template
    --DAB submittal forms
    --Fundraising Agreement Template
    --Partner Construction Agreement Template


    Target Audience:
    Regional Finance Officers and Administrative Officers. Others who may be interested include third party draft agents, program managers, VIP coordinators, regional travel coordinators, administrative assistants and deputy superintendents.

     
    Planning, Design & Construction
             
    Recreation and Conservation
     
         

    Risk Management, Occupational Health & Safety

             
     
    NPS-RSK1003
      An Introduction to Visitor Injury Prevention Strategies  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    Q. Who is responsible for managing risk at your park? A. YOU. Every day, an average of 14 people are seriously injured in National Parks. Every week, 3 people die as a result of recreational injuries in parks. We have world-class Emergency Medical Service and Search and Rescue teams to respond to accidents at our sites. You can be part of the park service's world-class prevention program to help save lives. This class is for every employee. Target audience is park leadership, safety officers, law enforcement and interpretation park rangers and staff, maintenance, and concessions staff.

     
     
    NPS-RSK2025
      NPS Occupational Safety and Health Executive Overview  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    The NPS is clear in its commitment to a safe and healthful environment for all Service employees and the visiting public. Executive and top management commitment, leadership, and involvement are essential in meeting this goal. With statistics and examples, this course focuses on answering the five questions: 1) Why is there a concern about safety and occupational health? 2) How are we doing in the NPS? 3) How is our Safety and Occupational Health Program organized? 4) What is NPSafe? 5) What are the executive responsibilities and how can executives help?

    Target Audience:
    Executive Leaders: Associate Directors, Regional Directors, Deputy Regional Directors, Associate Regional Directors, Regional Staff, Park Superintendents, Park Deputy Superintendents.

    Objectives:
    Upon completion, students will be able to:

    • Recognize why executives and high-level managers of the National Park Service need to be concerned about employee safety and occupational health.
    • Identify the major safety and occupational health requirements and obligations which drive the Park Service safety program.
    • Recognize the Park Service¿s unique workplaces and work activities which can impact safety.
    • Recognize the three lagging indicators used to measure the Park Service occupational and safety health performance (Lost time Injury and Illness rates, Worker¿s Compensation program costs, Continuation of Pay program costs).
    • Identify the NPS's average annual cost for employee injury and illness (direct and indirect).
    • Recognize the organization of the NPS Occupational Safety and Health Program.
    • Recognize the roles of NPS Designated Safety and Health Officials (DASHO and DSHOs).
    • Recognize the key elements of NPSafe.
    • Recognize tools available to NPS managers to assess key indicators.
    • Recognize the NPS Workers' Compensation Program (OWCP) key initiatives for executives (SHARE Goals).
    • Identify executive obligations as required by the Occupational Safety and Health Act and OSHA regulations.
    • Identify NPS's expectations for executives and top-level managers in carrying out occupational safety and health activities.
     
     
    NPS-RSK2030
      Safety Responsibility for First Line Supervisors  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    This course will outline the safety responsibilities that a first line supervisor has for their employees. Students will be given tools to help them provide a safe work environment.

    Upon completion, students will be able to:

    • Describe the accident cycle and explain how focusing on continuous improvement leads to fewer accidents.
    • Give examples of the direct, indirect and emotional costs associated with an accident.
    • Identify the two causal factors that contribute to the majority of accidents.
    • Outline the accident pyramid levels and state the chances of an at risk behavior resulting in an incident at each level.
    • List six of the most common at risk behaviors that cause accidents and give an example of each.
    • Explain how consequences can affect an employees decision to engage in at risk behaviors.
    • Describe actions that a supervisor can take to create consequences that encourage employees to choose safe behaviors.
    • List the hallmarks of a strong safety culture and describe how a strong safety culture can foster continuous improvement in the accident rate.
    • State the vision, beliefs and goals of the NPSafe program.
    • List the roles and responsibilities that NPS supervisors have in implementing the NPSafe program.
    • List the four key elements of an effective occupational safety and health program.
    • List the resources and tools that are available to supervisors in implementing an effective occupational safety and health program in their work area.
    • Complete a Supervisors Safety Excellence Action Plan.
     
     
    NPS-RSK1002
      Orientation to Visitor Safety  
          This course provides an overview to participants on the Public Risk Management Program, how it fits in with NPSafe, the policies of the program, how to prepare a plan, lessons learned from park experience.

     
     
    NPS-RSK6110
      Fall Protection Awareness  
          Falls are the causes of most major accidents. OSHA requires that any maintenance employee who works at least 10 feet from the ground be trained in fall protection. This fall protection program is based on the OSHA fall protection safety standards for the construction industry. The program is designed to introduce participants the standards needed to prevent serious or fatal accidents from falls, including the application and limitations of personal fall protection systems; portable and fixed ladder systems, stairs, scaffolds, ramps and platforms, ropes and rigging. Target Audience: All employees who are responsible for safety and occupational health in a construction environment.  
     
         
     
    NPS-RSK6120
      Personal Protection Equipment  
     
      This course provides participants with the knowledge and skills they need to select and use personal protective equipment to protect NPS employees from occupational hazards. At the end of this course:
    • Participants should be able to describe the types of PPE available to NPS employees.
    • Explain the basics of conducting a "hazard assessment" of the workplace.
    • Select appropriate PPE for a variety of circumstances.
    • Explain the proper use and care of each type of PPE.
    • Describe the training required for the proper use and care of PPE.

     
         
     
    NPS-RSK6140
      Respiratory Protection - Breathing a Little Easier in the Workplace  
         

    This two day interactive workshop is designed to enable park leadership, safety officers and supervisors to understand how to properly implement a Respiratory Protection Program. Participants must be prepared to attend on both days and complete a 2 hour field activity between sessions. The workshop is designed to help participants understand what it takes to implement a successful Respiratory Protection program.

    Objectives:

    • Identify the twelve program elements in a Respiratory Protection Program (RPP).
    • List the responsibilities of an RPP Administrator (RPPA).
    • Access the textual and human resources available to an RPPA and to Supervisors involved in an RPP.
    • Describe in basic terms the human respiratory system, its normal function and protective mechanisms.
    • Explain the basic concepts, principles, and procedures involved in assessing worker exposures to respiratory hazards.
    • Explain how to reduce respiratory hazards through engineering and administrative control measures.
    • Recognize limitations of certain types of respirators in selecting proper respirators for the job site.
    • Demonstrate how to correctly test, use, service, and store respirators of different types.
    • Describe the requirements for voluntary respirator use.
    • List the requirements for medical evaluations and follow-up medical examinations.
    • Explain the RPP’s employee training requirements.
    • Describe record keeping requirements within the RPP.
    • Explain when and how to conduct an RPP evaluation.
     
     
    NPS-RSK6150
      You Should Hear What They Are Missing:   Hearing Loss Prevention Prg Implementation Workshop  
     
     

    This two day interactive workshop is designed to enable park leadership, safety officers and supervisors to understand how to properly implement a Hearing Loss Prevention Program. Participants must be prepared to attend on both days and complete a field activity between sessions. This workshop is part of an NPS Risk Management office effort to assist parks in implementing Hearing Loss Prevention (HLP) programs. The workshop is designed to help participants understand what it takes to implement a successful HLP program, regulatory requirements regarding HLP and how to conduct an accurate sound level survey in a work environment.

    Objectives:

    • Explain how permanent hearing damage can result from harmful noise levels.
    • Identify other health hazards that may result from harmful noise levels.
    • List the seven elements of a HLP program.
    • Demonstrate how to determine employee noise hazard exposure levels to determine what exposures are acceptable.
      Identify noise hazards in the workplace.
    • Explain how to control noise hazards through engineering and administrative control measures.
    • Explain how proper use of hearing protectors reduces the risk of NIHL
    • Determine the appropriate hearing protectors required for a specific noise hazard.
    • Explain the proper care and maintenance that should be given to hearing protectors.
    • Explain the role of audiometric testing in a HLP program and identify providers of audiometric test services in your area.
    • Explain the park’s responsibility to communicate noise hazards to employees.
    • Identify options for conducting employee training on HLP.
    • Identify the documentation required for a HLP program.
    • Demonstrate the correct use of sound level meters when measuring noise hazards.
    • Demonstrate how to properly conduct a sound level survey in the workplace.

    A sound level meter (at least one per training site) is needed for this course. Minimal requirements for the Sound Level Meters used to identify and evaluate noise hazards in the workplace, in compliance with Occupational Safety and Health Administration (OSHA) requirements, must meet American National Standards Institute (ANSI) specifications for Type 2 sound level meters (ANSI S1.4-1983). The following are minimum requirements for sound level meters used in the Hearing Loss Prevention Program Implementation Workshop.

    They must:

       1) Be able to measure continuous noise Sound Pressure Level
       2) Measure in the A-weighted scale.
       3) Be able to operate in the Slow mode,
       4) Have an operating range 40 to 130 dB A Calibrator is required to either check annual factory
           calibration or to field calibrate the sound level meter.

    Check your instrument's user's manual or contact the manufacturer to determine whether your meter meets these minimum requirements.

     
     
         
     
    NPS-RSK6160
      Managing Workers' Compensation Cases - Finding Your Way Through The Maze-Part 1  
     
     

    The NPS Risk Management Office in conjunction with Human Resources will conduct an interactive television workshop designed for Workers’ Compensation Coordinators (WCC) to understand how to properly process and manage Workers’ Compensation claims. The course, “Managing Workers’ Compensation Cases: Finding Your Way Through the Maze – Part 1” will be taught via the TELNPS network. This live workshop is designed to provide a step-by-step approach to ensuring that claims are properly handled.

    At the conclusion of this course, students should be able to:

    • List the five basic requirements for entitlement to workers’ compensation benefits
    • Identify the forms required for claims and the appropriate use for each form.
    • Explain the responsibilities of the employee, supervisor, and WCC when electronically filing CA-1 and CA-2.
    • Demonstrate how to correctly file a CA-1 and CA-2 electronically using the SMIS.
    • Demonstrate how to properly review claims forms for accuracy and completeness.
    • Demonstrate how to determine eligibility and calculate continuation of pay (COP)
    • Explain the difference between controversion and challenging a claim.
    • Identify payroll coding issues associated with claims.
    • State the medical documentation needed for a claim.
    • Explain how to appropriately obtain medical documentation for a claim.
    • Explain the importance of returning an employee to work as soon as possible.
    • List the resources available to assist the WCC and human resource specialists.
     
     
    NPS-RSK6161
      Managing Workers' Compensation Cases - Finding Your Way Through The Maze-Part 2  
         

    The NPS Risk Management Office in conjunction with Human Resources will conduct an interactive television workshop designed to help Workers' Compensation Coordinators (WCC) understand how to properly process and manage Workers' Compensation claims. Building on the foundation of Part 1, Part 2 explores some of the more complex aspects of workers’ compensation, beyond the initial stages. Emphasis will be on topics relating to long term case management and returning employees to work beyond the COP period.

    At the conclusion of this course, students should be able to:

    • List the forms that should be filed and medical documentation required for employees to receive compensation payments after the time period for continuation of pay (COP) expires.
    • Demonstrate how to use the Safety Management Information System (SMIS) as a tool for managing workers' compensation cases and reducing workers' compensation costs.
    • Demonstrate how to use the Dept. of Labor, Agency Query System (AQS) and ACS.
    • Explain how to process a leave buy-back request.
    • Explain the role of an Alternative Work Assignment and the importance of returning an employee to work as soon as possible.
    • Determine when it is appropriate to request a fraud investigation of a workers' compensation case.
    • List the records that should be kept for each workers' compensation case and thetimelines for how long each record should be kept.
     
     
    NPS-RSK6170
      Preventing Hearing Loss - It Sounds Good to Me  
     
     

    This course is designed to help employees understand what noise induced hearing loss (NIHL) is and the actions they can take to prevent it. OSHA requires parks to provide annual training to employees who are exposed to harmful noise levels. Parks may use this course to meet the annual training requirement when supplemented with supervisor-lead discussion of park-specific noise hazards and policies.

     
     
         
     
    NPS-RSK6180
     

    SMIS: The "Ins and Outs" for Safety Managers and CDSOs

     
     
     

    This interactive television workshop is designed to provide Safety Managers and Collateral Duty Safety Officers with an understanding of the recent changes in the DOI Safety Management Information System (SMIS). Particular emphasis is on how to use the new reporting features in SMIS to improve safety program management.

    Course Objectives: At the end of this workshop, students should be able to:

    • Explain DOI, OWCP and OSHA requirements as they relate to the mandatory use of SMIS.
    • Use the SMIS web interface to properly review and analyze a submitted accident report.
      • List common errors that are made when reporting and recording employee accidents or injuries in SMIS.
    • Use the SMIS web interface to properly update SMIS records already reviewed or submitted.
    • Identify reports and statistics that the SMIS can provide a park and how that data can help a park to identify causes of accidents/injuries and take measures to prevent future accidents/injuries.
      • Required documents and reports that must be available to OSHA.
      • Reports to facilitate safety management at the park .
    • Explain the help resources available when reviewing and analyzing SMIS information.
    • Describe key topics to include in training supervisors and resources available to assist you in training supervisors.

    Course Prerequisite: It is recommended that students complete the OHSA Recordkeeping Requirements web based training at www.govlearning.net/nps/osha300.

     
     
    NPS-RSK6190
      Bloodborne Pathogens: Breaking the Chain of Infection  
     
     

    This workshop is designed to enable park leadership, safety officers and supervisors to understand how to properly implement a program to reduce the risk of occupational exposure to bloodborne pathogens.

    Upon completion of this course, students will be able to:

    1. Define a bloodborne pathogen.
    2. List the major BBPs that can be transmitted by an occupational exposure.
    3. Explain the role of blood and other potentially infectious materials (OPIMs) as vehicles in transmitting pathogens.
    4. Describe how to conduct an employee exposure determination.
    5. Identify which job classifications or tasks and procedures could result in an occupational exposure.
    6. Recognize an occupational exposure and an exposure incident.
    7. Describe the universal precautions that should be taken to reduce the risk of exposure.
    8. List the engineering controls and work practice controls and that should be taken.to reduce the risk of occupational exposure.
    9. Know the basic requirements for handling materials contaminated with blood or OPIMs.
    10. Know the labeling requirements for regulated waste or containers with OPIMs.
    11. List the topics to be covered in required employee training sessions.
    12. List the steps to take in the event of an exposure incident.
    13. Know the reporting requirements for needle stick injuries and cuts from sharp objects.
    14. Explain what is to be included in a written exposure control plan.

    Audience: This course is designed for safety officers, senior park leadership and supervisors who have employees that may be exposed to bloodborne pathogens.

    Notes: This course counts towards the annual 40 hour mandatory supervisory training requirement.

     
     
    NPS-RSK6200
      It is the Dose That Makes the Poison - Understanding Exposure Assessment  
     
     

    The purpose of this workshop: An understanding of exposure to hazardous physical, chemical and biological agents in the workplace is essential TODAY for making sound decisions about your employee's health. This workshop will help you to implement an economical and effective strategy for assessing employee exposure to ensure the health of your employees and your park's occupational health program compliance.

    Objectives:

    • Explain the principle of dose and its role in determining how safe or hazardous an occupational exposure is.
    • List factors that can affect the dose an employee receives.
    • Define Occupational Exposure Limit (OEL). Define six types of OELs, and describe their use.
    • Define Exposure assessment.
    • List four methods for assessing worker exposures. Describe their use and limitations.
    • List personnel that are qualified to conduct OEA.
    • List two basic strategies for assessing occupational exposure.
    • Describe compliance monitoring and list at least six regulated agents and at least four regulated activities NPS workers are exposed to or participate in, for which there are specific exposure monitoring requirements.
    • Briefly describe a comprehensive Exposure Monitoring Strategy and its implementation.
    • Describe the steps for conducting Comprehensive Exposure Assessments.

    This workshop is provided for safety officers, supervisors, program managers, and CDSOs. This course counts towards the annual 40 hour mandatory supervisory training requirement.

     
     
    NPS-RSK6210
      Confined Space Entry Program Implementation Workshop  
     
      This two day interactive workshop is designed to enable park leadership, safety officers and supervisors to understand how to properly implement a Confined Space Entry Program. Participants must be prepared to attend on both days and complete a 1-2 hour assignment between sessions.

    At the conclusion of the workshop, participants should be able to:
    1. Identify confined spaces and permit-required confined spaces.
    2. Recognize confined space hazards.
    3. Conduct a confined space evaluation.
    4. Know the requirements and method for informing employees and contractors of the existence of confined spaces.
    5. Describe atmospheric test equipment and how it is used.
    6. Describe methods for controlling confined space hazards.
    7. Describe ways to effectively employ ventilation equipment.
    8. Discuss the requirements for implementing a permit system, including the contents of a permit system, when a hot work permit is required, and how it is prepared.
    9. Explain the requirements for training authorized entrants, attendants, entry supervisors, and rescuers.
    10. Describe non-entry rescue equipment and its use.
    11. List the required elements of a permit-required confined space entry program.
    12. Prepare written permit space entry procedures for permit spaces in his or her park.
    13. List record keeping requirements.
     
     
    NPS-RSK6211
      A Supervisor's Guide to Workers' Compensation: Fact and Fiction  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    The NPS Risk Management Office in conjunction with Human Resources will conduct an interactive television workshop designed to provide NPS supervisors with an understanding of workers' compensation and how to correctly handle workers' compensation issues at their park/site.

    Course Objectives: After completing this course, you should be able to:

    • Explain the purpose of the Federal Employees Compensation Act (FECA).
    • List the duties of a supervisor specified by the FECA.
    • Explain the responsibilities of the employee, supervisor, and workers’ compensation coordinator (WCC).
    • List the five different types of benefits provided by the FECA.
    • List the two types of workers’ compensation claims that can be filed.
    • Demonstrate how to electronically process an employees’ CA-1/2 using the Safety Management Information System (SMIS).
    • Explain the information required in the supplemental Safety Incident Report
    • Identify the personnel available to assist you with workers’ compensation cases.

    Who Should Attend? All NPS employees who have supervisory responsibilities are encouraged to attend.

     
             
     
    NPS-RSK6220
      NPSafe Overview for NPS Leadership: Managing for Safety Excellence Is The Right Thing To Do!  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    This course introduces participants to the NPSafe program and the critical role that the NPS leadership plays in achieving the goals of this program. At the conclusion of this course, participants should be able to:

    1. Explain the extent of the accident and mishap problem within the NPS and the impact that accidents can have on the individual employee, their family and the Service.
    2. Describe the effect that NPS leaders and managers can have on the safety performance of their organization.
    3. Explain the purpose of the NPSafe program.
    4. List the roles and responsibilities that NPS leaders, supervisors and employees have in
    5. implementing the NPSafe program.
    6. Discuss the major action items that are part of the NPSafe program and the timelines for completion of those items.
    7. List the resources and tools that are available to assist in the implementation of the NPSafe
    8. program. 
    9. List the references for safety policy and guidance within the NPS.
    10. List the goals and expected outcomes of the NPSafe program.

    Participants will increase their understanding of the specific requirements of the NPSafe program and begin work towards completing the action items that they are responsible for under this program. Registered participants will receive 2 hours credit toward their annual supervisory training requirement.    
              

     
     
    NPS-RSK6221
      NPSafe Overview for NPS Employees: Everyone Can Make a Difference!  
     
     

    This course introduces participants to the NPSafe program and the critical role that all employees play in achieving the goals of this program. At the conclusion of this course, participants should be able to:

    1. Explain the extent of the accident and mishap problem within the NPS and the impact that accidents can have on the individual employee, their family and the Service.
    2. Describe the effect that employees have on the safety performance of their organization.
    3. Explain the purpose of the NPSafe program.
    4. List the roles and responsibilities that NPS leaders, supervisors and employees have in
    5. implementing the NPSafe program.
    6. Discuss their role executing major action items that are part of the NPSafe program.
    7. List the resources and tools that are available to assist in the execution of the NPSafe program.
    8. List the references for safety policy and guidance within the NPS.
    9. List the goals and expected outcomes of the NPSafe program.

    Participants will increase their understanding of the specific requirements of the NPSafe program and begin work towards completing the action items that they are responsible for under this program. Registered participants will receive 2 hours credit toward their annual supervisory training requirement.

     
     
         
     
    NPS-RSK6230
      Heat Injury Prevention: Cool Ideas on A Hot Topic  
         

    This workshop is designed to enable park leadership, safety officers and supervisors to understand how to properly implement a program to reduce the risk of heat injury to employees and visitors.

    Course Objectives:

        1. Define heat stress and heat strain.
        2. List the 6 action steps in implementing a heat injury prevention program.
        3. Demonstrate how to use the National Oceanic and Atmospheric Administration's (NOAA)
            heat index to determine the increased risk of prolonged exposure or physical activity.
        4. Explain how the WBGT differs from the NOAA HI. Calculate the WBGT index for a
            given set of environmental conditions and work activities.
        5. Demonstrate how to conduct heat stress screening.
        6. Determine when general heat stress controls must be implemented. Give several
            examples of general heat stress controls that can be implemented.
        7. Determine when task-specific control must be developed and implemented. Give several
            examples of task specific controls.
        8. List the topics that should be included when training employees how to prevent heat
            injuries.

     
     
         
     
    NPS-RSK6240
      Job Hazard Analysis: Identifying Risks Sooner Than Later!  
         

    This course provides participants with the knowledge and skills needed to systematically identify and control hazards associated with performing specific tasks or projects in National Parks.

    At the conclusion of this course, participants should be able to:

        1. State how a Job Hazard Analysis (JHA) can control personal exposure to hazards
            while still allowing mission accomplishment.
        2. Explain when a JHA should be conducted.
        3. Demonstrate the process of conducting a JHA.
        4. List at least three ways to integrate the use of JHAs in the workplace.
        5. List references and resources available to assist in conducting JHAs.

    Audience: All superintendents, division chiefs, branch chiefs, other managers, risk managers, safety officers, first line supervisors and employees.

     
     
         
     
    NPS-RSK6250
      Congratulations, You're the Collateral Duty Safety Officer (CDSO)  
         

    This workshop is designed to provide an introduction to the roles and responsibilities of the collateral duty safety officer (CDSO). It provides an overview of the OSHA standards that apply to parks and how the CDSO can work with others at the park to help prevent employee injuries and illnesses.

    At the conclusion of this workshop you should be able to:

          1. Define what a CDSO is.
          2. Understand the roles and responsibilities of the CDSO for your facility.
          3. List the elements of an effective occupational safety and health program.
          4. Understand the concept of the Occupational Exposure assessment and how it enables
              the CDSO to recognize basic safety and health hazards in your workplace.
          5. Describe the Occupational Safety and Health Act of 1970.
          6. Understand which OSHA Standards apply to your workplace.
          7. Define the role of the competent person as defined by OHSA.
          8. Identify/utilize internal and external resources to address safety and health issues.
          9. Explain the course offerings for the FY05 CDSO training programs.


    All CDSO's are encouraged to participate. Superintendents are also encouraged to participate. Park safety committee members may also benefit from this workshop.

    This workshop is being taught via interactive television. You can participate at a park that has a NPS TEL Station installed. Following this live workshop, a Web-Enhanced Instructor Led DVD Course (WILD) will be offered for those without access to a NPS TEL Station. Dates for that course and additional information will be announced through the NPS Risk Management website.

     
     
         
     
    NPS-RSK6270
      Personal Safety and Security: What Every Employee Should Know  
       

    This course provides participants with the knowledge and skills they need to identify risks to their personal safety and understand actions that will help mitigate those risks. At the conclusion of this course, participants should be able to:

      1. Explain the process that a violent person goes through in identifying potential victims.
      2. Demonstrate how to manage a communication interaction to enhance your personal
          security and safety and guide people into being a compliant visitor.
      3. Identify those things that "push your buttons" and elevate your
          emotions in a communication interaction. Explain how being aware of
          your "buttons" can help you to remain in control of an interaction.
      4. Describe the two types of risks and ways to mitigate risks that you cannot afford to take.
      5. Demonstrate how to catalog behavior versus judging intent.
      6. Conduct a workplace assessment of your work area that identifies risks (edges and
          opportunities) and provides specific recommendations for mitigating those risks.

    Audience:  All NPS full-time and seasonal employees.

     
     
         
     
    NPS-RSK6350
      Accident Investigation: Getting to "Why?" So You Prevent "It Happened Again!"  
          Accident investigations are an essential component of a comprehensive safety program. Using a combination of web-based media, on-site activities and interactive television, this course provides participants with the basic knowledge and skills they need to plan and conduct an investigation, analyze the data gathered, make recommendations and prepare a final report related to the accident.

    At the end of this course participants will be able to conduct a comprehensive accident investigation according to NPS procedures so that they can identify corrective actions

    1. Describe why conducting a comprehensive accident investigation is important to the park.
    2. Define the different categories of accidents per DOI and NPS policy, and how the category affects the investigation process.
    3. List the four phases of accident investigation, and what happens in each phase.
    4. Discuss the planning process and decisions that have to be made before an investigation takes place.
    5. Use NPS forms (guidelines/policies/procedures) as appropriate throughout the investigation process.
    6. Utilize the procedures for the scene and collecting causal factor evidence.
    7. Demonstrate techniques for obtaining witness statements and interviewing witnesses.
    8. Describe why analyzing an accident's cause is critical in the investigation process.
    9. Discuss different methods used to analyze data and to determine what happened in an accident.
    10. Given an accident scenario, perform an analysis of possible causes (including the immediate cause(s) and the root causes that led to it).
    11. Develop recommendations for corrective actions, to prevent similar accidents from occurring.
    12. Prepare an investigation report.
    13. Access resource materials and tools on the Risk Management webs.

    Audience: Collateral Duty Safety Officers, Park Supervisors, Division Chiefs, Deputy Superintendents

     
     
    NPS-RSK6385
      Avian Mortality Surveillance: Getting Your Ducks in a Row to Prepare for H5N1  
         

    The highly pathogenic avian influenza, H5N1, has spread throughout Asia and is now spreading into Europe. It is possible that this virus may spread into North America during the coming year. Park Biologists and Natural Resource Managers need to be prepared to recognize and properly investigate avian mortality events. While many of these events may not be related to H5N1, properly investigating each event will help in the early detection of the virus and identifying other mortality causes as well. This workshop is designed to train Park Biologists and Natural Resource Managers on the skills and knowledge they need to properly prepare for surveillance activities and when necessary to properly investigate avian mortality events.

    OBJECTIVES:

    1. Describe the current situation with the Highly Pathogenic Asian Avian Influenza Virus H5N1 and what the National Park Service is doing to properly prepare for and respond to the arrival of H5N1 in North America.
    2. Explain why it is important to investigate avian morbidity and mortality events. 3. Recognize an unusual mortality event.
    3. List the steps that each park should take to prepare for avian mortality surveillance.
    4. List the proper Personal Protective Equipment (PPE) to be worn when collecting samples from a mortality event.
    5. Demonstrate how to select and properly prepare a specimen for shipping to a diagnostic laboratory.
    6. Describe the steps taken at a diagnostic lab to determine the mortality cause.
    7. Explain how results will be reported by a diagnostic lab and what actions should be taken while waiting for those results.
    8. List the elements that should be contained within a park’s avian mortality response plan.

    Target Audience: Park Biologists, Natural Resource Managers and others who may be called on to respond to a wildlife mortality event.

     
     
    NPS-RSK6395
      NPS Occupational Safety and Health Executive Overview  
     
    Counts toward the 40 hour annual supervisory training requirement
      The NPS is clear in its commitment to a safe and healthful environment for all Service employees and the visiting public. Executive and top management commitment, leadership, and involvement are essential in meeting this goal. With statistics and examples, this course focuses on answering the five questions:

       Why is there a concern about safety and occupational health?
       How are we doing in the NPS?
       How is our Safety and Occupational Health Program organized?
       What is NPSafe?
       What are the executive responsibilities and how can executives help?

    1. Recognize why executives and high-level managers of the National Park Service need to be concerned about employee safety and occupational health.
    2. Identify the major safety and occupational health requirements and obligations which drive the Park Service safety program.
    3. Recognize the Park Service's unique workplaces and work activities which can impact safety.
    4. Recognize the three lagging indicators used to measure the Park Service occupational and safety health performance (Lost time Injury and Illness rates, Worker's Compensation program costs, Continuation of Pay program costs).
    5. Identify the NPS's average annual cost for employee injury and illness (direct and indirect).
    6. Recognize the organization of the NPS Occupational Safety and Health Program.
    7. Recognize the roles of NPS Designated Safety and Health Officials' (DASHO and DSHOs).
    8. Recognize the key elements of NPSafe.
    9. Recognize tools available to NPS managers to assess key indicators.
    10. Recognize the NPS Workers' Compensation Program (OWCP) key initiatives for executives (SHARE Goals).
    11. Identify executive obligations as required by the Occupational Safety and Health Act and OSHA regulations.
    12. Identify NPS's expectations for executives and top-level managers in carrying out occupational safety and health activities. 

    Audience: Executive Leaders, Associate Directors, Regional Directors, Deputy Regional Directors, Associate Regional Directors, Regional Staff, Park Superintendents, Park Deputy Superintendents.

     
     
    NPS-RSK6400
      Safety Responsibilities for Employees: Safety is Everyone's Job!  
          This course outlines the responsibilities employees have to provide a safe workplace.  
     
         
     
    NPS-RSK6405
      Hazard Tree Safety: Getting to the Root of the Problem  
         

    This workshop is to develop safety awareness through hazard tree recognition and characteristics, safe principles and procedures for tree felling, chain saw operations and training for employees that engage in tree felling operations or work around trees.

    Objectives: At the conclusion of this workshop, you should be able to:

    1. Identify direct causal factors and underlying causes for tree felling accidents.
    2. Identify corrective actions and recommended practices to prevent tree felling accidents.
    3. List examples of best management practices for tree felling.
    4. Explain the key components that should be part of a chain saw operator's training program.
    5. Describe how to develop a JHA for felling a tree.
    6. Identify training resources and reference materials that are available to parks in implementing safe tree felling procedures and policies.
     
             
    Supervision, Management & Leadership
     
     
         
     
    NPS-SML6106
      Resolving Performance Issues  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    This training is provided to supervisors who want to understand and apply informal and formal methods for correcting and resolving performance problems among employees.   This topic is one of the priority areas identified by supervisors where more knowledge and assistance is required to resolve performance issues early and effectively.

     
     
         
     
    NPS-SML6107
      Leave Administration: The Mystery Unraveled  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    Changes over the last five years to leave entitlements, particularly in the area of family related leave, has made balancing employee leave entitlements and organizational needs somewhat of a mystery. This training helps supervisors unravel the mystery of how to manage the leave use of their employees in accordance with law; in accordance with agency regulation and policy; and in such a way as to be able to accomplish the goals of the organization.

     
     
         
     
    NPS-SML6108
      Managing Performance  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    This training is provided to supervisors that want to use the performance management process and plan as a tool for continuous improvement of the work environment.   The course will advance the use of performance management plan and cycle as a means of developing, coaching, and managing employees and work accomplishments.

     
     
         
     
    NPS-SML6109
      Communication: The Key to Performance Management  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    This course is designed to help supervisors develop effective communication skills that will improve relationships in the workplace and reduce the likelihood of conflict.

     
     
         
     
    NPS-SML6110
      How to Write a Performance Improvement Plan  
     
    Counts toward the 40 hour annual supervisory training requirement
      Most Federal employees work hard, and their performance is considered good or even exceptional. However, at times, supervisors are faced with employees whose performance is not acceptable. The purpose of this course is to provide the tools necessary for supervisors to assist employees in becoming fully successful in their performance.  
     
         
     
    NPS-SML6116
      Interview Skills for Supervisors: Finding the Best Match  
     
    Counts toward the 40 hour annual supervisory training requirement
      As the selecting official, you have worked very hard up to the point of interviewing candidates by verifying your position descriptions, developing KSAs and crediting plans, questionnaires, and reviewing the job announcement in order to find the best candidates for your vacant position. Now that you have the much anticipated certificate of eligible's in your possession, what's next? This course provides tips and techniques on choosing the "right" person.  
     
         
     
    NPS-SML6117
      What’s In a Position Description?  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    Identifying and defining duties needed in a particular position and translating them into a position description can be challenging to the new supervisor or human resources specialist. This intensive course will help you understand how to use position management to effectively develop PDs, to understand the legal requirements of PDs, and how to write both General Schedule (GS) and Federal Wage System (WG) PDs for supervisors and non-supervisory positions.

    Audience: Supervisors, managers, administrative officers, and human resource specialists interested in learning the basics of developing position descriptions, how to assign duties to positions, and the legal basis for PDs.

     
     
         
     
    NPS-SML6210
      Dealing with Misconduct  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    This training is provided to supervisors who want to understand and apply informal and formal methods for identifying and dealing with conduct problems among   employees.   This topic is one of the priority areas identified by supervisors where more knowledge and assistance is required to understand and apply a system of progressive discipline for conduct problems.

     
     
         
     
    NPS-SML6213
      Planning Effective Use of Your Workforce  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    Parks, Centers, and regional offices are undergoing major studies to define core operations and to find creative ways of using their existing staff to meet those needs. This course will help you define workforce management (position management), identify and understand how to develop a workforce management plan, and how to implement it.

    Audience: Supervisors, managers, administrative officers, and human resource specialists wanting to understand the key elements in planning for the efficient use of their workforce to effectively meet critical mission needs.

     
     
         
     
    NPS-SML6214
      From Hugger to Harasser: The True Story Behind Sexual Harassment  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    The topic of sexual harassment is often misunderstood. This can lead to misinformation and confusion, and can compound the negative impact of such issues in the workplace. This interactive course focuses on what sexual harassment is, what it isn’t, and how to deal with    and prevent it to help ensure a more positive and productive workplace. Included is a discussion of how to appropriately handle an allegation (complaint) of sexual harassment.

     
     
         
     
    NPS-SML6215
      Avoid Pitfalls in Hiring: Navigating Through the Hiring Process  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    For most hiring officials the process of hiring an employee can be somewhat daunting and confusing. This course is designed to help Supervisors better understand the basic rules associated with the hiring process and options that are available so that the ultimate goal of getting the best person can be realized. Supervisors will learn about the recruitment process, different ways to work a certificate, and what records they need to maintain. In addition, a number of hiring authorities will be discussed that will introduce options and flexibiity into the selection process.

     
     
         
     
    NPS-SML6218
      Taking the Grief Out of Administrative Grievances  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    This course is designed to help supervisors understand the administrative grievance process and how to correctly handle employee grievances.

     
     
         
     
    NPS-SML6219
     
    Conducting Administrative Investigations
     
     
    Counts toward the 40 hour annual supervisory training requirement
     

    This training is provided to supervisors and others who want to understand how to properly investigate employee misconduct issues. The course will also address employee rights during administrative investigations or disciplinary investigations. Topics of discussion will include: applying effective investigation techniques, investigating potential misconduct, and identifying relevant facts.

    Audience: Any NPS employee with supervisory responsibilities, or who serves as an advisor to supervisors, such as an HR Specialist. This course has been approved to count towards the mandated NPS annual 40-hour supervisory training requirement.
     
     
         
     
         
     
    NPS-SML6640
      Emerging Leaders Consortium Module 100:   Wanted-Leaders Willing to Serve and Take Action!  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    Supervision, Management and Leadership and the Mid-Level Intake programs have partnered to sponsor Emerging Leaders Consortium; a Mid-Level Leadership Program, designed to provide training and leadership development for mid-level supervisors and employees with   previous supervisory experience. Topics in this first course include leadership challenges facing the Service, the responsibilities of being a   leader in a public service environment, characteristics of the servant leader, the Model of Professional Maturity and the OPM leadership competencies.   At the conclusion of this course, students should be able to:

    1. List the challenges and opportunities facing NPS leaders over the next 3 years
    2. Define leadership and explain how leadership is distinguished from supervision and management
    3. List the special responsibilities of being a leader in a public service environment
    4. Define servant leadership and list the characteristics of a servant leader
    5. Use the Model of Professional Maturity to assess your actions within a work setting.
    6. Explain how projection and magnification can escalate problems and hinder finding solutions
    7. List the OPM Executive Core Qualifications and underlying leadership competencies
    8. Complete a personal assessment of your current level of competence on representative OPM leadership competencies.

    Work site assignment: Write a qualification statement addressing one of the OPM Executive Core Qualifications using the Challenge-Context-Action-Result model.

     
     
         
     
    NPS-SML6641
      Emerging Leaders Consortium Module 200: Negotiations:   The Essence of Management and Leadership  
     
    Counts toward the 40 hour annual supervisory training requirement
      This course will help participants to develop proficiency in negotiation from both planning and behavioral perspectives.   Participants will develop an understanding of the tools and concepts useful in becoming effective negotiators, as well as the context in which particular strategies and tactics are most successfully employed. They will also develop and sharpen skills in the areas of asking probing questions, problem solving, and persuasion.   The class will be both fun and interactive.   The instructor, an Adjunct Professor of Law at Georgetown University Law Center in Washington, D.C., uses "experiential learning¨ techniques to ensure that participants learn and develop actual behaviors that make them successful negotiators. Goal:   Participants will increase their ability to negotiate, influence, and lead other people, both in their professional and personal lives.

    Objectives:   At the conclusion of this course, participants should be able to: Define negotiations, List the steps and information needed to prepare for a negotiation; describe the difference between distributive and integrative negotiations, Identify opportunities for integrative potential in a negotiation, Explain how identifying underlying interests and using objective criteria can lead to more successful outcomes in a negotiation, -Understand the importance of fairness in a negotiation, Assess their methods of dealing with conflict, to include identifying weaknesses and potential for increased effectiveness, Demonstrate techniques that can help influence the outcome of a negotiation, Identify factors that can influence the outcome of negotiations, Recognize a difficult negotiation and list questions that can help it move forward, and, using a worksheet, prepare for a future negotiation (a work-site assignment.)

    Topics:  Introduction;  Defining Negotiation; Preparing for a Negotiation; Distributive vs. Integrative Negotiating; Dealing with Conflict; Conducting a Negotiation; Factors that Affect the Outcome of Negotiations; Tough Situations: Tips, Tricks, Gambits

     
     
         
     
    NPS-SML6642
      Congressional Actions and the NPS  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    Congressional Actions and the NPS is a 2-day, 6-hour (3 hours per day) TELNPS course that will provide participants a better understanding of the players and power centers on Capital Hill that affect the operations, budget and policies of the NPS. The first session, hear from Don Hellmann, Deputy Asst. Director of Legislative and Congressional Affairs discuss how to work with the Washington Office and Congress. The second session, Bruce Sheaffer, NPS Comptroller will share insights on budget impacts and the Human Capital Scorecard. Patricia Woods the facilitator for the sessions will help participants understand our responsibility to be knowledgeable of the thinking behind the action and inaction of Congressional operations and provide greater insight into politicians in the U.S. Congress. Participants will be given tools that NPS leaders need to make informed decisions and solve problems on the ground when responding to their respective Congressional representatives and staff, constituents, and the American public. Understanding the competing communities in the policy and budget processes both in the U.S. Congress, and in the Executive Branch of the Federal Government. This session will grant participants 6 hours of credit toward the supervisory mandatory training requirements as it contributes to participants' leadership competencies in the areas of policy awareness, accountability, political savvy and responsiveness to requests for information from Capital Hill and WASO.

     
     
         
     
    NPS-SML6643
      Emerging Leaders Consortium Module 400: Ethical Leadership: Dilemmas and Decisions  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    The Ethical Leadership: Dilemmas and Decisions TEL course will provide participants with an in-depth understanding of the meaning of "ethics," the essentials of ethical leadership, how it relates to the National Park Service, and help participants to develop  proficiency in ethical decision making.   This TEL course defines ethics and ethical dilemmas, and explores the role that leaders play in influencing the organization's ethical culture.   Participants will be introduced to the use of an ethical decision making tool to assist them when dealing with ethical dilemmas.   Understanding the environment which contributes to or detracts from one's ability to display ethical behavior within the Federal Government, will contribute to participants' leadership competencies in the area of ethics, accountability and decisiveness.
    .        

     
     
    NPS-SML6644
      Practical Skills for Leaders - Take A Stand  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    The Four Agreements for Leadership: this program guarantees to develop 5 practical leadership skills that you will be able to use immediately. The Four Agreements are a sound approach for leadership that allows participants to develop their Legacy of Leadership through very practical skills of honest communication, understanding the why behind taking things personally, understanding how to prevent misunderstandings and conflict and how to understand the variance in performance. It promises to be a very fruitful session. This will also provide an additional credit for participants who send in a participant project within one month of the broadcast. We had tremendous feedback on this program in 2005.

     
     
    NPS-SML6645
      Emerging Leaders Consortium Module 500: Living Leadership - Delivering Results the Right Way  
     
    Counts toward the 40 hour annual supervisory training requirement
     


    This live satellite Leadership event focuses on what to do here and now to achieve lasting results by maximizing the talents of your team. When you attend, you will gain insights into the following:

    • Learn what it means to be a personal leader and how to leverage that power
    • Adopt the leadership mind set in order to think and do for the organization
    • Create a vision for where you want to take your team
    • Communicate with conviction, credibility, and compassion
    • Focus on execution
    • Delegate responsibility and authority to do the job
    • Learn to anticipate change and make it work for your team
    • Coach your people to improve their performance
    • Enable people at every level to lead
    • Commit to leading by example
    • Learn to manage as a manager and lead like a leader
    • Create conditions for people to motivate themselves
    • Develop your people to achieve their personal and professional goals
    • Develop powerful results that achieve your leadership goals for yourself, your team, and your organization.

    Keynote Speakers: Donald Trump, Mikhail Gorbachev, Jim Collins, Peter F. Drucker, Russell Simmons, Ken Blanchard, Rosabeth Moss Kanter, Larry Bossidy

     
     
    NPS-SML6646
      Emerging Leaders Consortium Module 700: Communication Collaboration Connection: Building Leadership Potential  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    Is there a relationship between communication and collaboration? This course looks at this question and addresses barriers, filters, collaborative responses, behaviors, styles of communication and the relationships between them. It provides steps to problem solving and collaboration, real life challenges, and addresses creating an action plan for effective communication and collaboration.

    Learning Objectives: At the end of this lesson, you will be able to:

    1. Understand a model of effective communication
    2. Recognize the importance of the role of effective communication in building collaborative relationships
    3. Use three communication tools to enhance collaborative relationships with colleagues
    4. Examine six keys to healthy communication
    5. Recognize the benefits of collaborative behaviors
    6. Implement seven steps that enhance problem-solving and collaboration
    7. Create an action plan to implement effective communication and collaboration skills
     
     
    NPS-SML6647
      Emerging Leaders Consortium Module 800: Optimizing Your Attitude, Energy and Focus  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    This program is custom-designed to help National Park Service management professionals learn and practice self-motivational tools, resiliency tactics and habits of excellence for sustained happiness and productivity. The program facilitator is Dr. Michael Dunphy, a professional speaker and educator who has over 25 years of experience helping professionals optimize attitude, habits and skills. By combining interactive learning with key principles from science, martial strategies and two decades of business leadership savvy, Dr. Dunphy brings this program to life with his dynamic teaching style and immediately useful tools and tactics for busy, active professionals.

    During this program, participants will explore “primary motivational drivers,” ways to “clarify your baseline,” the champion versus victim polarity, the 3-layers for creating, sustaining and optimizing the internal energy to perform optimally, the art and science of resiliency and the 5-stage model for enabling any change. This learning experience is based on the best practices of adult learning, up-to-date research and the unique combination of talents and experiences innate to Dr. Dunphy. Participants should be prepared for an enjoyable, practical and memorable experience in personal and professional development.

    Key learning outcomes after completing this program, participants will:

    1. Be able to apply daily cognitive, affective and tactile self-motivation strategies to enable an on-going champion attitude that will increase productivity, professional engagement and the courage to take action for improvement.
    2. Be keenly aware of the value of “life-giving habits” in the process of sustaining excellence. Ten specific habits of excellence will be discussed with related suggested behaviors. These include: honor above all, connecting to touchstones, communicating as a professional, setting clear expectations, prompt follow-through, constant exposure to wisdom, “renma-constant polishing,” indomitable spirit, optimizing your biochemical machine and helping other people succeed.
    3. Understand the value of resiliency and be able to practice five specific behaviors for greater resiliency. These include: “positive cognitive programming,” a positive biochemical baseline (“don’t blow your FEWS – food, exercise, water & sleep”), effective conflict management, living to standards/ethics, and learning to reframe obstacles.
     
     
    NPS-SML6648
      Emerging Leaders Consortium Module 900: Strategic Communication Tactics  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    This program is custom-designed to help National Park Service management professionals optimize communication and collaboration capabilities among colleagues and staff members. The program facilitator is Dr. Michael Dunphy, a professional speaker and educator who has over 25 years of experience helping professionals develop skills to increase effectiveness, leaders and team-builders. By combining interactive learning with key principles from science, martial strategies and 2 decades of business leadership savvy, Dr. Dunphy brings this program to life with his dynamic teaching style and immediately useful tools and tactics for busy, active professionals.

    During this program participants will explore a professional communication model that is useful as a tool to optimize the various dynamics of verbal and non-verbal communication. The program focuses on both internal and inter-personal communication tactics, including the use of modern tools like email, website's, video-conferencing and instant messaging. Additionally, Dr. Dunphy will present 10 specific tactics to optimize communication and organization for busy professionals. This learning experience is based on the best practices of adult learning, up-to-date research and the unique combination of talents and experiences innate to Dr. Dunphy. Participants should be prepared for an enjoyable, practical and memorable experience in strategic communication tactics.

    Key learning outcomes after completing this program, participants will:

    1. Be able to apply the strategic professional communication model to inter-personal communication practices for conversation, teaching, training, presenting and coaching.
    2. Be more capable of employing modern technologies like instant messaging, email, web-cams and other tools to enhance communication limited by distance, which will be particularly useful given the agency’s geographical separations.
    3. Be able to immediately start using the 5-10 de-fragmenting tactics which increase operational efficiency, build team cohesion and decrease stress. All of these tactics will improve the participant’s ability to communicate and participate more actively in creative thinking, problem solving and personnel management, rather than “urgent trivialities” that drain energy and sap motivation.
     
     
    NPS-SML6649
      Master Leadership Principles  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    The Master Leadership Principles TeleSeminar Series is a monthly conversation on leadership.

    Learn to be a visionary, take-charge leader and write your own vision statement. Do a reality check, look for obstacles and deal with them. Inspire others to follow and learn behavioral preferences. Be a more effective communicator and learn what your body says. Integrate goal-setting with personal, professional and organizational goals. Develop an action plan and an action report. Keep score and know if you are winning or losing, and what to do about it. Live with success.

    This capstone experience is led by a practitioner with high-level leadership "boots on the ground," Federal Government experience. Learn more about yourself by completing the DISC Classic Personal Profile System (http://tinyurl.com/6r4un) at your desk or from a computer. This profile is available to a limited number of participants. So, register early. As soon as you sign-up for your DISC Classic Profile, you will receive two Email messages. The first Email will be from the Course Facilitator stating what to expect with the Profile. The second Email will be your individual DISC Classic Profile access code. Questions on the DISC Classic Personal Profile System should be directed to Jo Condrill, the Course Facilitator, via Email (Condrill@GoalMinds.com).

    The DISC Classic is one of the most successful and widely used personal and professional development instruments ever created. It has been used by nearly 40 million people around the world to increase their effectiveness and life satisfaction. Using the research-based DISC model, DISC Classic helps you better understand why you act the way you do. DISC Classic is used to improve performance, deal more effectively with conflict, and value differences. It is a powerful tool that is easy to understand and simplifies the complexity of human behavior.

    See how your dominant characteristics can be both strengths and drawbacks. Learn the strategies you use to understand, influence, and relate to other people. Learn more about your fears and behavioral tendencies when you are under pressure. Understand how others might interpret or misinterpret your behaviors.

    Create a culture of acceptance around diverse interpersonal styles. Withhold judgment to see a situation from multiple perspectives. Adapt your personal tendencies, when appropriate, to facilitate harmonious relationships.

    Every third session, a newsletter will be published, specifically designed for employees interested in leadership principles and becoming extraordinary leaders. The newsletter will be written by TeleSeminar participants and leadership practitioners (people who are in the trenches leading others.) The newsletter will be published in January, March and June 2005.

    Competencies: Leading Change (continual learning; creativity and innovation; external awareness; flexibility; resilience; service motivation; strategic thinking; vision.) Building Coalitions and Communications (influencing/negotiating; interpersonal skills; oral communication; partnering; written communication.)

    This is an Emerging Leader Consortium-sponsored program for Emerging Leader Consortium participants, and managers and supervisors Servicewide.

    COURSE FACILITATOR: Jo Condrill, 11301 W. Olympic Boulevard #345, Los Angeles , California 90064 , 310-470-1638, Email Address (Condrill@GoalMinds.com). Ms. Condrill is an author, speaker and consultant. Her website is: http://www.goalminds.com

     
     
         
     
    NPS-SML6651
      Emerging Leaders Consortium Closing Ceremony  
     
    Counts toward the 40 hour annual supervisory training requirement
      The Emerging Leader Consortium will host an one hour ceremony on TEL to formally acknowledge the accomplishments of the ELC participants who satisfied program requirements. Supervisors are encourage to attend this ceremony that will last approximately one hour and include several NPS leaders discussing the importance of management succession and the next generation of Park Service leadership. A guest speaker will address the audience on Personal Empowerment and Leadership. Each participant will be recognized for their success and a Conversation of Sharing will complete the program. Each eligible participant will receive a certificate, portfolio and an ELC pin as a gift of appreciation for their continuation of leadership learning development. For supervisor's one hour SML credit.  
     
         
     
    NPS-SML6661
      Leadership: National Parks...Servicing America Today and Tomorrow  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    Mr. Clifton Taulbert is an internationally recognized author, consultant, and speaker on the subject of Building Community. During this broadcast , participants will explore topics related to building community within and among their customers and partners throughout the National Park Service as they foster competency in a number of areas.

    Specifically, the competencies that will be addressed during this interactive workshop include:

    1. How to embrace and leverage diversity to accomplish the goals of the National Park Service
    2. The importance of vision
    3. What it means to be an accountable team member
    4. Improving interpersonal skills
    5. Valuing the art of service

    This forum is the start of a well-planned journey to understand, embrace, and work within the changes brought on by economics, technology, and politics, which requires flexibility and enhanced skills. In such an environment, learning becomes the single most important asset to face the demands of a changing society and workplace. This workshop will benefit not only the participants, but also their colleagues and the public they serve.

     
     
         
     
    NPS-SML6670
      Seeking Wisdom: A Practical Guide for Mentees  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    The program is sponsored by the Mid-Level Management Program and is open to individuals seeking to build and establish mentoring relationships with others. The class will define the mentoring relationship, what it is and is not; identify benefits to the mentor and mentee, as well as organizational benefits. The mentee will learn to understand challenges of being a mentee and how to develop strategies with the mentor in a skillful and positive manner. Participants will analyze case studies, reflect on personal experiences, and will learn to articulate how they would respond to challenges and/or apply strategies.

    Objectives:

        1) Define mentoring relationship and identify benefits to mentor, mentee, and organization.
        2) Understand planning to being a successful mentee by analyzing case studies in order to
            recognize and describe strategies.
        3) Understand challenges of being a mentee.
        4) Apply strategies to maintain a positive mentoring relationship.

     
     
         
      NPS-SML6680   Do We Have All the Pieces? Strengthening the NPS Through Civic Engagement  
     
    Counts toward the 40 hour annual supervisory training requirement
     

    Why Civic Engagement and why now? Like the colorful pieces of ceramic and glass that are used in the ancient art of mosaic, every aspect of our national identity is full of cultural, historical, and spiritual significance. Civic Engagement is the adhesive that unites and solidifies these pieces of our nation’s history. It is a deliberate practice adopted by the NPS to ensure that we recognize the many views and voices of the American public for the Centennial and beyond. Participate in this 3-hour session and hear from the visionaries of NPS and renowned speaker Fred Soto on the “who, what, how and why” of this topic. Learn and apply the benefits of Civic Engagement to YOUR program.

    Participants will:

    1. Examine a definition of and rationale for civic engagement in the NPS.
    2. Explore a variety of skills and methods to engage diverse visitors, partners, employees, and communities in NPS parks and programs.
    3. Apply best practices and solutions for using civic engagement within NPS.
    4. Adopt a team and personal strategy for applying civic engagement skills to their work.
     
           
    TEL - Technology Enhanced Learning
     
     
         
     
    NPS-TEL101
      TEL Going Live! A Real Test Run  
     
      This is a 90 minute introduction to all of the TELStation equipment and how to operate it. Parks are encouraged to use this session to train new or alternate TELStation operators and to test the proper operation of their TELStation.  
     
         
     
    NPS-TEL3001
      Training the Talent: Preparing Instructors for Interactive Television  
     
      This workshop is designed to transition instructors from classroom style teaching to training using the NPS interactive television network (TEL). Each participant will apply new skills to plan, design, and deliver a training program, in the studio, using the TEL Distance Learning technology. Participants will be given significant time to practice in front of cameras along with feedback to improve and fine tune their delivery techniques. As you are applying, you need to open and complete the class nomination form. The class requires supervisory approval and will not appear in My Courses until your supervisor's approval has been processed.

    Objectives:
    Upon completion of this training, participants will be able to:

  • 1. Describe different distance learning delivery methods and explain why and when each might be used
  • 2. Implement an instructional design process used to plan, design, develop and evaluate subject matter.
  • 3. Practice deliverying developed content until a familiarity and comfort level is reached in a studio environment.
  • 4. Incorporate feedback to fine tune television delivery methods and techniques.

    Target Audience:
    Employees interested in delivering training from the studio, using the TEL interactive satellite netowrk. Participants must have classroom training experience. Employees from all NPS career fields and experience levels are encouraged to apply.

  •  
     
         
     
         
      NPS-TEL6401   Manzanar Electronic Field Trip  
         

    Desert Diamonds Behind Barbed Wire: Imagine being forcibly relocated from your home, your school or your family to a bleak prison surrounded by barbed wire and armed guards. This was not a nightmare from Nazi Germany but an American injustice endured by nearly 120,000 persons of Japanese ancestry living in the United States following the 1941 attack on Pearl Harbor. Thousands of innocent Japanese Americans were forced into isolated internment camps because of racial prejudice and wartime hysteria. Remarkably, they created courageous communities where patriotism prospered, loyalty to the U.S. did not falter, and they played baseball to sustain their pride and morale.

    Join the National Baseball Hall of Fame and Museum and the National Park Service for a sobering visit to the Manzanar War Relocation Center. This National Historic Site provides a compelling classroom to relive the experience of Japanese Americans held captive during World War II, as well as the plight of countless nationalities who face discrimination and intolerance still today. This is a tale of the indomitable Issei and Nisei generations. Learn through the emotional memories of survivors, and the invincible cheers of detainees’ baseball games that still echo across the desert valley.

     
     
         
      NPS-TEL6402   Grand Teton National Park Electronic Fieldtrip  
         

    GRADES 3-8 Few landscapes in the world are as striking and memorable as Grand Teton National Park in northwestern Wyoming. The mountains, valleys, lakes, river and skies are home to an amazing variety of animal communities. In this EFT, we will focus on the Grand Teton's intact temperate ecosystems and the animals that inhabit them, including wolves, bears, buffalo, antelope, and many others. Join the park for this one hour broadcast as we explore this majestic national park and study its amazing inhabitants. Partners for the production include the National Park Foundation, Best Buy Children's Fund, and Ball State University.

     
     
         
     
         
     
    NPS-TEL6700
      Electronic Field Trip of Carlsbad Caverns National Park  
          This course is the live PBS broadcast of the electronic fieldtrip (EFT) on caves from Carlsbad Caverns National Park. The fieldtrip will address the cave ecosystem, history and uses of the Cavern, and the plants and animals of the Chihuahuan Desert. The electronic fieldtrip, designed for 3 rd -8 th grade students, uses interactive web technology to teach content, and culminates with this live broadcast from the park. Curriculum, aligned with McRel’s national standards for environmental education, is developed and accessible per the EFT website.  
     
         
     
    NPS-TEL6811
      How To Start A Sustainable Tourism Program  
         

    Overview: This two-hour live broadcast sponsored by The Conservation Fund will feature national tourism experts describing various methods and approaches for starting a sustainable tourism project at varying geographic scales. Through case studies, they will highlight the actual steps involved in establishing these projects, from the initial conversations and ideas through the step by step actions to the point where the project begins to produce results! Participants will hear on-the-ground practical advice for starting a sustainable tourism project and will have the opportunity to call-in and seek advice from these national experts.

    Panelists:
    Jonathan Tourtellot, Director of the Center for Sustainable Destinations at National Geographic Society (NGS). The Center leverages the media expertise of National Geographic to promote local stewardship of sustainable tourism. He will showcase the geotourism approach to starting large-scale tourism projects.
    Ted Eubanks
    , President, Fermatta, Inc. Ted Eubanks will showcase two regional sustainable tourism project initiatives, the Pennsylvania Wilds and East Texas, and compare and contrast their approaches.
    Doug Arbogast, is a tourism consultant based in West Virginia. He will focus on micro scale sustainable tourism projects, specifically the issues and challenges of starting and maintaining tourism projects.
    Kristin Lamoureux is Director of the International Institute of Tourism Studies at George Washington University. She will facilitate speakers and discussions during the webcast. GWU has the second oldest tourism school in the world and is well known for its practical expertise in the sustainable tourism field.

    Agenda:
    2:00 – 3:00pm ET: Presentations on step-by-step approaches for starting a sustainable tourism project
    3:00 – 4:00pm ET Audience Q&A. Panelists will field questions from the audience. Audience members may phone, fax, or email questions and will have the opportunity to participate in a discussion/blog forum following the broadcast. Satellite downlinks sites may use their "Push to Talk" microphone system. A bridge # for the PTT mics will be provided during the test time.

     
             
    Visitor Resource Protection
     
         
     
    NPS-VRP1001
      America the Beautiful - The National Parks & Federal Recreational Lands Pass  
          This course will provide an introduction and standard operating procedures for the America the Beautiful - The National Parks and Federal Recreational Lands Pass. The program will include information on the different types of interagency passes (Annual Age, Access and Volunteer); issuing requirements; sale and validation procedures; ordering instructions and third party sales. There will be an opportunity for questions and answers at the end of the program. The course should be viewed by all parks and recreation areas that will be selling and accepting the new interagency pass.

    Objectives: To provide general information about the new America the Beautiful - The National Parks and Federal Recreational Lands Pass to field locations. And to provide guidance on issuance and acceptance of the pass to ensure consistency across the participating agencies.

    Target Audience: NPS, FWS, BLM, Reclamation and USDA FS field sites what will be selling and accepting the America the Beautiful - The National Parks and Federal Recreational Lands Pass
     
           
           
      NPS-VRP3030   Universal Design: Applying the Principles in Park Settings  
         

    Course Description: Universal Design incorporates awareness of all visitors needs. Utilizing national experts, this satellite program will discuss and demonstrate the principles of universal design. It will provide examples of universal design in many different applications including exhibits, web sites, indoor environments and outdoor park settings. Discussions will also include costs benefit, sustainability and usability amongst diverse populations. A CD or DVD of the Satellite broadcast will be provided to each receiving site. The program will include discussion and opportunities for viewers to question the Universal Design experts. The program will be open captioned.

    Categories: Visitor Resource Protection, Interpretation

    Target Audience: Managers, Accessibility Coordinators, Architects, Designers Planners, Interpreters

     
             
      NPS-VRP3301   Deciding to Keep Wilderness Wild: Four Cornerstones for Wilderness Management  
         

    Course Description: The presentation is conducted in a discussion format. It is broken into six segments: an introduction; the four cornerstone principles; and a conclusion. After the introduction by the facilitator, participants will view a segment of the video on each of the four cornerstone principles, and then participate in a facilitator lead discussion before going on to the next segment. At the end of the video the facilitator will provide a summary of the four cornerstone principles and guide any further discussion before closing. A participant worksheet is available to spark discussion and for note taking. A goal within the NPS Wilderness Action Plan is to "Enhance stewardship of NPS Wilderness through training for staff…" Implementation of the NPS Wilderness Action Plan is an objective within the Conservation goal of the Director's Legacy Initiative and 4-Year Plan "Doing Business in the 21st Century". This TEL broadcast for wilderness park staffs would be one piece toward accomplishing these goals and objectives. In addition, park staff would have a better understanding of Wilderness stewardship principles which would further their achievement of NPS Strategic Goal 1b5-Wilderness Plans and Goal 1a10 Wilderness Character. An added benefit is that the video is designed for an interagency audience. Managers and staff for US Forest Service, Bureau of Land Management and U.S. Fish and Wildlife Service areas could also participate.

    Competencies Addressed: Resource Stewardship-Level 2 and Visitor Protection-Level 2

    Categories: Natural Resource Management , Supervision & Leadership , Visitor Use

    Target Audience: Wilderness Managers, Natural Resource Managers, Superintendents, Division Chiefs, District Rangers

     
             
    Universal Competencies
     
           
     
    NPS-UNC0006
      An Invitation to NPS Fundamentals: Q&A  
          Still wondering what all the hoopla is about? This twelve-minute video followed by an interactive session with NPS Fundamentals staff, will answer many of your questions about the NPS Fundamentals Training Program. The first "mission and orientation" training program available to all employees in all career fields, NPS Fundamentals is fully funded by Servicewide Training and Development.

    Now in its third full year of operation, this flagship training program has already won the Partnership Award from Indiana University. It was recently a runner-up for the W. Edwards Deming Outstanding Training Award presented by the USDA Graduate School to "an innovative and impressive employee development and training initiative that has made a difference in the achievement of the organization's mission." The program also meets the criteria set by the International Association for Continuing Education and Training for the awarding of Continuing Education Units.

    But what are NPS employees, supervisors and managers saying about the benefits of the program to individuals and to the Service? This short and informative video will give you a peek at what has been described as the best training program for new employees in the history of the NPS.

    Objectives: Describe the benefits of completing the NPS Fundamentals Training Program.
    Answer basic questions regarding enrollment, funding, competencies and logistics of participating in the NPS Fundamentals Training Program.


    Audience: All NPS Employees, especially supervisors, managers and new permanent and term employees.

     
     
         
     
    NPS-UNC6034
      Federal Resume Writing Workshop  
          This session will provide participants with an overview of the appropriate way to complete a Federal resume for employment. Topics of discussion will include: what is a resume; the three basic types of resume; how to compose your resume for a Federal job; benefits of a Federal resume. Additionally, you will learn how to prepare cover letters for your resume.  
     
         
    NPS-UNC6046
      How to Prepare for the Job Interview  
          First impressions are lasting impressions. It pays to be prepared. This training course will provide participants with the knowledge, skills, and tools needed to develop effective interview techniques. Topics of discussion will include: 1) the two primary interview types, 2) what to do before, during, and after the interview, 3) the interviewer's agenda, 4) common questions from the employer/interviewer, 5) questions you may ask during the interview, 6) how to handle inappropriate questions, and 7) general interview tips (i.e., body language, demonstrating soft-skills, Thank You Letter, etc.).

    Objectives: At the conclusion of this session, participants should be able to: Explain the steps involved in the interview process; identify the different types of interviews; recognize the proper attire for the interview; understand what the employer is looking for in a candidate; identify inappropriate questions; and respond to questions from the interviewer.

    Audience: Employees who wish to sharpen their interview skills.
     
     
         
     
    NPS-UNC6043
      Effective KSA Writing  
     
      This training session will provide participants with strategies and techniques to effectively complete KSAs. These supplemental statements provide specific examples of paid and non-paid work experience, education, training, awards, and honors. The session will include lecture and hands-on exercises. Topics of discussion will include: 1) five approaches to KSA statements; 2) recommended KSA format; 3) examples of KSAs (good and not so good); and 4) buzzwords to use appropriately. To create a lasting awareness of the effective way to complete KSAs, participants are requested to bring an announcement of interest, current application document (resume, OF-612, SF-171, etc.), to use during practice.  
     
         
     
    NPS-UNC6300
      Retirement Planning for New Employees  
     
     

    This training is designed to enable employees who are just beginning their careers to plan prudently for their retirement. An expert in Federal benefits and a financial planner are the presenters. Discussion includes the importance of planning for retirement from the beginning of a career, Thrift Savings Plan (TSP) options, and pitfalls to avoid when investing for retirement. This course is most appropriate for employees enrolled in FERS. This course is part of NPS Fundamentals III: Taking Charge of Your Future. The online course "Retirement Planning" in NPS Fundamentals III should, ideally, be completed before participating in the TEL course.

     
             
     
         
     
    NPS-UNC6400
      Retirement Planning for CSRS Employees  
     
     

    Designed for Civil Service employees and CSRS Offset employees within 5 years of retirement eligibility to help employees better understand their federal benefits to make informed decisions regarding retirement and insurance.

    Objectives:
    At the end of this lesson, the participant should be able to:

  • 1. Determine eligibility for retirement.
  • 2. Identify the types of service credited in the retirement and how the retirement benefit is calculated.
  • 3. Identify periods of temporary service and/or refunded service, determine how deposits and redeposits will impact the retirement benefit and identify the procedures for payment.
  • 4. Identify crediable military service, the impact of paying a military deposit on the CSRS retirement benefit and the procedures for payment.
  • 5. Determine the reduction in your annunity if survivor benfits are elected and determine the amount of survivor annuity payable.
  • 6. Confirm that all service has been documented in the Official Personnel Folder (OPF).
  •  
             
     
         
     
    NPS-UNC6500
      Retirement Planning for FERS Employees  
     
     

    Designed for FERS employees and FERS Transfer employees within 5 years of retirement eligibility to help employees better understand their federal benefits to make informed decisions regarding retirement and insurance.

    Target Audience: FERS employees within five years of retirement.

     
             
             
    US Fish & Wildlife Services
     
           
      FISH & WILDLIFE SERVICE - HUMAN DIMENSIONS OF NATURAL RESOURCES CONSERVATION SERIES
             
          The Social Aspect of Natural Resources Conservation/span>  
          Knowledge for effective conservation includes knowledge about organisms,knowledge about the environment and knowledge about humans. In this broadcast, we will more clearly define this human aspect, which includes the application of social psychology, economics, political science, communications and more. In part one of the session, the presenters will introduce the theory and practical application of this social aspect to our conservation work. We will also introduce you to the recently created Branch of Human Dimensions at the Natural Resource Program Center. Part two is an interactive round table discussion, with host and viewers asking the panel specific questions about their experience linking the human dimension with conservation.

    Series Objectives: Upon completion of this series, you will be able to:
    Define the Human Dimensions of Natural Resources Conservation;
    Identify examples of the application of the Human Dimensions of Natural Resources Conservation in the US Fish and Wildlife Service; and
    Locate Human Dimensions of Natural Resources Conservation resources for use in further research and application.
     
             
      FISH & WILDLIFE SERVICE - NCTC CONSERVATION IN ACTION SERIES
             
          Interview with NPS Filmmaker Tim Radford  
          Mark Madison hosts an interview with NPS Filmmaker Tim Radford on the topic of his new films. “Mosaic of Diversity” chronicles Olympic National Park and contains incredible footage of this national treasure.  “Never Lose Sight of Freedom” is the remarkable story about an historic march and the people who shaped the Civil Rights movement.  National Park Service filmmaker Tim Radford will discuss his approach to filmmaking which draws on graphic arts to create his visual style.  
             
             
      FISH & WILDLIFE SERVICE - SUPERVISORY SERIES
             
          Supervisory Update #8  
          (insert here)  
             
             
          Supervisory Update #9  
          Hosted by Janelle Quinn and Laura Jones, episode #9 of the Supervisory Update, "Are You Ready?" will focus on information and skills to help prepare you for the upcoming switch to FBMS (Financial & Business Management System). This presentation will be the second of three updates on FBMS. We'll provide you with the newest information on telework, some guidelines for supervising employees remotely and tips from the Coach's Corner.  
             
             
      MISCELLANOUS  
             
      BLM-TC-1610-24   Adaptive Management Overview & Orientation  
          This broadcast is an Orientation and Overview of the Department of the Interior’s Adaptive Management Technical Guide. It will provide a brief overview of adaptive management concepts and describe circumstances where adaptive management is appropriate. Deputy Secretary, Lynn Scarlett is scheduled to present opening remarks. The overview and orientation will be led by Ken Williams, U.S. Geological Survey; Greg Eckert, National Park Service; and Mike Mayer, National Park Service; with host, Cathy Humphrey, Bureau of Land Management.

    Target Audience: National, regional, and field technical staff, line officers, and managers in Department of the Interior agencies.

    Background: In 2005, the Department formed an Adaptive Management Working Group (AMWG), comprised of representatives from numerous Interior offices in every bureau. The AMWG has prepared Adaptive Management: the U.S. Department of the Interior Technical Guide. This Guide provides guidance for decision making with AM. It defines AM, identifies the conditions under which practitioners should consider AM, outlines the process for implementing AM and how to evaluate AM effectiveness. A recently issued Secretarial Order calls for the Guide to serve as the technical basis for AM decision making. The Guide represents an important step in the Department’s efforts to engage partners in the cooperative conservation and management of our nation’s natural resources.

    For BLM viewers this broadcast is the seventh in the series of BLM Planning/NEPA Forum broadcasts that inform the field of important matters in land use planning and/or NEPA compliance.

     
             
          Adaptive Management Part II - Implementing Adaptive Management & Recognizing Success  
          No information available at this time.  
             
          Adaptive Management Part III - Applying Adaptive Management  
          No information available at this time.  
             
      NBC/DOIU-HRM-5031   You Should Hear What They're Missing: Implementing a Hearing Loss Prevention Program  
       
     
      This workshop is designed to provide participants with the knowledge and skills necessary to properly implement a hearing loss prevention program that will protect employees from work related hearing loss. Target Audience includes Safety Officers, collateral duty safety officers, refuge management, school principls, school superintendents, residential life/dormitory managers, education line officers, supervisors and all employees in leadership roles who are responsible for implementing a hearing loss program.

    Objectives:

  • Explain how permanent hearing damage can result from harmful noise levels.
  • Identify other health hazards that may result from harmful noise levels.
  • List the seven elements of a HLP program.
  • Demonstrate how to determine employee noise hazard exposure levels to determine what exposures are acceptable.
  • Identify noise hazards in the workplace.
  • Explain how to control noise hazards through engineering and administrative control measures.
  • Explain how proper use of hearing protectors reduces the risk of NIHL.
  • Determine the appropriate hearing protectors required for a specific noise hazard.
  • Explain the proper care and maintenance program and identify providers of audiometric test services in your area.
  • Explain the role of audiometric testing in a HLP.
  • Explain the local site's responsibility to communicate noise hazards to employees.
  • Identify options for conducting employee training on HLP.
  • Identify the documentation required for a HLP program.
  • Demonstrate the correct use of sound level meters when measuring noise hazards.
  • Demontrate how to properly conduct a sound level survey in the workplace.
  • Target Audience: Safety Officers, collateral duty safety officers, refuge management, school principals, school superintendents, residential life/dormitory managers, education line officers, supervisors and all employees in leadership roles who are responsible for implementing a hearing loss prevention program.

             
      NBC/DOIU-SPE-9025   Bloodborne Pathogens: Breaking the Chain of Infection  
       
     
    Counts toward the 40 hour annual supervisory training requirement
      This workshop is designed to provide BIA/BIE/BLM/NPS/FWS personnel with an understanding of how to properly implement a program to reduce the risk of occupational exposure to bloodborne pathogens.

    Objectives:

  • Define bloodborne pathogen (BBP), list the major BBPs that can be transmitted by an occupational exposure.
  • Explain the role of blood and other potential infectious materials as vehicles in transmitting pathogens.
  • Describe how to conduct an employee exposure determination, and identify which job classifications or tasks and procedures at your park could result in an occupational exposure.
  • Recognize an occupational exposure and an exposure incident.
  • Describe the universal precautions that should be taken to reduce the risk of exposure.
  • List the controls that should be taken to reduce the risk of occupational exposure.
  • Know the basic requirements for regulated waste or containers with OPM.
  • Know the labeling requirements for regulated waste or containers with OPM.
  • Identify personal protective equipment (PPE) used to prevent exposure to BBP.
  • Identify the requirements by HBV vaccination.
  • List the steps to take in the event of an exposure incident.
  • Know the reporting requirements for needle stick injuries and cuts from sharp objects.
  • Explain what is to be included in a written exposure control plan.
  • Know the record keeping requirements for medical records, training records, and the sharps injury logs
  • Target Audience: This course is designed for supervisors, safety officers, collateral duty safety officers, school principals, school superintendents, residential life/dormitory managers and education line officers who are responsible for implementing a bloodborne pathogens exposure control program.

             
     
       
     
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