The Learning Place
Training and
Development Standard Operating Procedures
I. Application and Selection for Training
III. Individual Development Plans (IDP's)
XIV. Advanced and Continuing Education
·The automated nomination form includes standard basic
data and course-specific questions.
·The nomination form contains a section where the
employee must verify that his/her supervisor has approved
the requested training. An "actual" signature of
supervisory approval will not be required for most training,
which will reduce processing time. (Exception: law
enforcement courses and when noted on the training announcement.)
·Electronic nomination forms and supplemental sheets,
when necessary, will be required for all training.
B. Prioritization of Nominations ·Selection criteria to all Servicewide training and development events shall include a factor for long-range NPS developmental
program participants. The relative weight of this criterial shall be determined by the Training Manger, or designee. In addition,
Training Managers may use their full authority as delineated in the NPS Training and Development Standard Operating Procedures to
select these types of participants when done in consultation with the relevant trianee, program manager and Regional Employee Development
Officer. In all cases, the event or relevant competencies should be listed in the trainee's approved Individual Development Plan.
C. Selection ·Participant selection will be made by the Training Manager or Course Coordinator, as applicable.
·The participant will be notified of selection by the Course Coordinator, as applicable.
·The Course Coordinator will notify the appropriate Employee Development Officer of the names of the course participants.
·Catalog data will be compiled by the Capital Training Center and disseminated via the Learning Place Bulletin Board on cc:Mail, the Learning Place web page on the Internet, as well as by each Training Manager.
·Training Managers will submit information to the Catalog Coordinator on a quarterly basis (October, January, April, July) by the 24th of the month.
·Updates are to be submitted in accordance to the guidelines instituted by the Catalog Coordinator.
Catalog Format (as agreed to in March 1996)
·Course announcements will follow the same format, including identified
competencies, course codes, attached nomination form, and
selection criteria.
·Training Managers will review and submit Servicewide
training opportunity announcements to the Learning Place
Bulletin Board on cc:Mail, the Learning Place web page on the
Internet, as well as provide a copy to each Employee Development
Officer.
·Servicewide course announcements will be distributed to
employees through the Learning Place Bulletin Board on cc:Mail and
the Learning Place web page on the Internet, as appropriate.
·Local Administrative Officers or Training Coordinators
will be responsible for ensuring that announcements are
publicized to all employees in their units who do not have
direct access to the Learning Place Bulletin Board.
·The Learning Place Bulletin Board will be managed out of the
Capital Training Center.
·The Learning Place Bulletin Board will be used to
disseminate training-related Servicewide announcements,
activities, programs, and developmental opportunities.
·The Learning Place web page will be managed out of
the Capital Training Center.
·Information for the Learning Place web page will be
submitted to the Internet Coordinator in the Capital Training Center.
·The Stephen T. Mather Training Center will maintain and update
all Career Field Essential Competencies on the Learning Place
web page in consultation with all Training Managers and the
Internet Coordinator.
·Information for the Learning Place web page will be
proofed and edited prior to submittal to the Internet
Coordinator.
I. Application and Selection
for Training
II. Approval of Training
A. Prior to Registration
·Training must be approved prior to registration.
B. Approval for Training in Foreign Countries ·Training in international venues is encouraged.
·Approval must be requested from the State Department via the Washington Office.
·Delegation of authority is to the lowest appropriate
level, with exceptions (e.g., foreign travel) as warranted.
D. Training of Temporaries/Seasonals
·Training Managers and park personnel are encouraged
to include temporaries, seasonal, and volunteer personnel in
training when possible/desirable.
E. Availability of NPS
Training to Non-NPS Employees ·Training Managers and park personnel are encouraged
to include non-NPS personnel, partners, and employees of
other agencies in training when possible/desirable.
A. The IDP is an integral part of the needs assessment
structure and provides Training Managers with information
necessary to focus limited resources in the areas of greatest
need.
B. Employees and supervisors will identify training
needs through an automated system of courses and developmental
processes that address such areas as mandatory training,
essential competencies, legal requirements, career development,
and professional growth. All employees will have an IDP that is
current and updated at the time of the employee's annual
appraisal.
A. American Society for Training and Development (ASTD)
standards will be used as a resource in developing needs assessment instruments and processes.
B. A summary of all training needed, as well as
employee training history data, will be used in the
development of new courses/programs.
C. Each Training Manager for each career field will
conduct a specific Servicewide task and proficiency analysis
every 5 years for its employee group.
D. All Training Managers will use the data generated by the automated IDP process for curriculum development within
their respective career fields. This does not preclude any Training Coordinator in a park or Field Area from conducting a local needs assessment as needed. This will be accomplished prior to the start of each calendar year.
A. Mandated training - training required by law or
Executive Order.
B. The delivery of all mandated and required training will
be determined by Training Managers consistent with Training
and Development policies, if not specified in Executive Order.
Leader and Deputy Leader, Training and Development Program (WASO)
(as management consultant and participant)
Training Center Superintendents Training Managers Employee Development Officers Training Community B. SSO/Cluster/Park Training Support Personnel
·Serve as a liaison between Training Managers and Training Centers with parks from their Cluster.
·A collateral duty Training Coordinator should be designated to assist with training needs, distance learning courses, the facilitation process, and ensure input of all training processes for each park and SSO.
A. Program ·All developmental programs, Women Executive Leadership (WEL) ·Evaluations are mandatory for all NPS training activities (courses, programs, and other developmental opportunities). All opportunities will be evaluated for ongoing relevance to the Servicewide program, instructor competence, and learning content.
·Information will be maintained electronically.
·Training Managers will evaluate the return of investment for each training opportunity. Elements such as delivery method, travel and per diem, cost per participant, and impact of the training should be considered.
·Long-term evaluation to measure improved job performance or changed values will be routinely accomplished for training and development programs. WASO will be responsible for ensuring that this is accomplished.
·Each Servicewide Training Center should use the same evaluation format--content should be identical. Additional information related specifically to the course material presented at a Training Center may be solicited in a separate section of the form.
·American Society for Training and Development (ASTD) standards will be a point of reference for all evaluation processes.
·Establish a Servicewide database of instructors. Training Managers and Course Coordinators will then have a larger instructor pool to provide resources.
·Access to the database should be limited to Training
Center Managers and members of the training community involved
in the actual design and delivery of the course. The database
should include:
This database will be designed as a stand-alone system
if its addition to the overall automated training system would
be cost-prohibitive.
·Prior to the training, the Course Coordinator or the
Park Training Coordinator will send a cc:Mail message to the
selectee's supervisor to notify him/her that a short-term follow-up
evaluation will be required. The selectee will be informed of this
requirement in his/her notification of selection.
·Approximately 60 days after completion of training,
the Training Coordinator will send a follow-up cc:Mail message
to the trainees' supervisor. Ideally, the computer program
will automatically generate this message with an address list
and send a reminder to the Course Coordinator. ·All certified training will provide completion
certificates. ·Training is certified if ·Not fulfilling any of the above, the training must be
reviewed and approved by the appropriate Training Manager. To
be certified training, it must consist of delivery by approved NPS/non-NPS instructors, use approved lesson plans, and use competency based materials.
B. Training for Trainers (professional package) ·The training community is encouraged to join
professional training organizations and attend seminars,
conferences, and related activities.
·The professional training staff will receive training
in Instructional System Design (ISD) and facilitation skills
in order to maintain or receive creditability and improve
their performance as professional trainers.
·To be a certified trainer for mandatory or certificate
courses, an instructor must be a subject matter expert and have
an understanding of adult learning theory.
C. Accreditation
·Managers need to work with Universities, etc., when
possible, to establish accreditation.
D. Supervisory/Management Training Recertification
·Office of Personnel Management and Department of the Interior's requirements are to be reviewed by the Supervisory Management and Leadership Training Manager, and updated requirements are to be disseminated to the training community.
E. Credit for Developmental Opportunities
·Work performed as part of an officially designated task force, Servicewide committee, or work group will be documented to the employee's official personnel file and/or training history upon successful completion of the task.
·Work performed on special details or in an acting assignment of 30 days or more is creditable to an employee's official personnel file.
·Attendance at job-related professional meetings is creditable for developmental and training purposes.
·Training Managers will establish standards to be applied consistently in meeting career field competencies.
F. Audit of Courses for Non Credit
·It is acceptable to allow an employee to audit up to 20% of a course;
however, it is not acceptable to allow an employee to audit
an entire course because of violation of merit selection
considerations.
·An employee who wishes to audit any portion of
a course must have permission from the Course Coordinator. When
using NPS sites for courses in-the-field, the site
manager must be informed in writing, in advance, of
auditing and attendance policies.
·Employees who audit training events do NOT
receive credit for attendance.
G. Training Materials for Certification Standards ·All training materials used for certification will be
closely monitored (films, books, lesson plans, videotapes, etc.)
for current mission applicability, updating, and replacement.
A. Fund Management
(training with cost) ·An automated SF-182 process will be used for recording
all training and costs regardless of training source.
·Employees who have legitimate reasons for not
attending and/or completing a training course may be excused
from fiscal liability.
Such reasons should be compelling (e.g., illness of the employee
during the training, death/serious illness in the employee's family). This decision
will be made in conjunction with the employee's supervisor/manager.
·Employees who do not complete training or who do not perform
satisfactorily during training will be assessed for all costs associated with that training.
·If a trainee does not meet minimum performance standards for attendance at a course,
the Course Coordinator has discretionary authority to dismiss
the employee from the course (after working with the trainee to improve performance).
The Course Coordinator will notify the employee's supervisor prior to making that decision. The Course Coordinator or the supervisor will update the employee's training
records by indicating a "not certified"
notation in the certification block for that course. This
information will be tracked and will be a useful screening tool
when providing an employee with future training opportunities.
·Once funding is available, a central training fund will be utilized to pay for essential competencies training.
·A fee may be charged for any NPS-sponsored training
development opportunity, as deemed appropriate to cover course
materials, administrative, and related costs.
B. Funding Alternatives
·Employees are encouraged to identify alternative
funding for developmental opportunities, but must comply with
legal and ethical requirements.
C. Overtime/FLSA
·Overtime will be governed by the most current FLSA/5 CFR regulations.
·Any eligible overtime claims due to training and
development programs will be paid by the employee's duty
station, not the training and development program.
·Training should be scheduled to avoid any conflict of payment of premium wages.
D. Training Locations/Sites (cost/appearance)
·Training locations will be selected on the basis of cost and accessibility for a majority of class participants. A good faith effort MUST be made to accommodate applicants with special needs.
·Training locations may also be selected based on relationship of the topic to location, public appearance, non-use of high cost geographic rate areas, and existence of unique value or resources.
E. Marketing and Sale of Products/Services
·NPS will market and sell products generated by Training and Development programs.
·All revenue generated by sales will be returned to employees in the form of additional training and developmental programs.
F. Payment of Training
·Tuition and fees will be established for all NPS
training programs and will be charged to non-NPS participants,
unless waived by the Training Center Superintendent.
·Tuition and fees may or may not be charged to NPS
participants.
A. Training Records/History
·Course reports are forwarded to the appropriate Training
Center Superintendent for all courses sponsored or certified by
that Training Center. At a minimum, an Executive Summary will
be forwarded to the Training Manager, who may request a
complete course report. Reports should be submitted within
1 month following completion of the course. Course reports
should be filed or maintained on disk for the duration that
they are useful for the evaluation and design of course.
B. Use of Software (Automated Resources Training System - ARTS)
·Policy and implementation are being developed at this
time.
A. Curriculum Design
·All NPS training will be based on a formal curriculum design derived from essential
competencies.
·Curriculum design teams will work closely with Training Managers and career field representatives to ensure that the program meets broad mission, goals, and objectives.
·American Society for Training and Development (ASTD) standards will be used for curriculum design.
·Training Managers, upon selection, will be given Instruction System Design (ISD) training.
·Programs (courses) within a designed curriculum may support one or more developmental levels (entry, developmental, and full performance).
B. Encouraging Interagency Joint Development
·The NPS will enter into joint development efforts whenever appropriate. ·Participants in long-range NPS developmental programs
(i.e., Intake Trainee Program and the Bevinetto Congressional
Fellowship will be permanently placed in positions at the
successful completion of their program. The National
Leadership Council's designee will ensure that such
placement occurs immediately upon graduation.
A. Leader, Training and Development Team
·The Leader, Training and Development Team, will ensure
that all training facilities and lodging conform to
accessibility requirements.
B. Course Coordinators
·Course Coordinators will ensure that special needs are accommodated and that barrier's which restrict
an employee's ability to learn are mitigated.
·Employees are encouraged to attend courses offering Continuing
Education Units (CUE's) that have been reviewed, recommended, and
monitored by Training Managers. III. Individual Development Plans (IDP's)
V. Mandated Training
Monitor, coach, and assist in developing employees who have skills or interest
in working with the Training and Development program or in
becoming instructors, and identify those assets to management
and employees.
VII. Evaluations
VIII. Certification and Accreditation
·All training, in order to be credited to an employee
training history, must be certified for the specified career
field.
(1) it has been approved by a Federal, State, or local licensing authority, and
(2) it is offered by a college, university, vocational, or professional
organization or society. IX. Management of Training Funds and Expenses
XII. Management of Special Programs
XIII. Employee Support
XIV. Advanced and Continuing Education
Employee Development Home
http://www.nps.gov/training/policies.htm