NPS Essential Competencies: Table of Contents for Supevision, Management, and Leadership

• CHALLENGES FACING NATIONAL PARK SERVICE
• MANAGEMENT
• CHARACTERISTICS OF EFFECTIVE NPS
• SUPERVISION/MANAGEMENT
• LEADERSHIP COMPETENCIES
• SUCCESSFUL LEADERSHIP COMPETENCIES
• LEADERSHIP/MEMBERSHIP MODEL
• COMMUNITY BUILDING
• VISITOR (CLIENT) SERVICE
• ETHICS
• INFLUENCING/NEGOTIATING
• MANAGEMENT CONTROLS AND ACQUISITION
• POLITICAL AWARENESS
• DECISION MAKING AND RISK MANAGEMENT
• TEAM MEMBERSHIP
• MAINTAINING AND MANAGING A DIVERSE WORK FORCE
• FINANCIAL MANAGEMENT
• HUMAN RESOURCE MANAGEMENT
• TACTICAL PLANNING
• PUBLIC POLICY
• PROJECT/PROGRAM MANAGEMENT
• SUPERVISION