Previous Page TOC Next Page


LIBRARIAN TECHNICIAN

(GS-1411)


Essential Competencies

ENTRY LEVEL

These Competencies identify the Knowledge, Skills, and Abilities required to perform basic tasks in the operation of a National Park Service library. Depending on the mission of the library and the size of the library staff, the individual may become specialized in some library tasks while performing others only on a limited basis. Work is usually performed under the direct supervision of an experienced Librarian.

1. Library Management

Description

Participates in the management of a National Park Service library.

Outline

I. Library Management

A. Library Standards, Guidelines, and Practices
B. NPS Standards, Guidelines, and Practices
D. Budget

Knowledge, Skills, and Abilities

Knowledge of library principles, theories, standard methods, and techniques.

Knowledge of NPS administrative guideline NPS-84 Library Management Guideline (pending).

Ability to project overall annual library program needs and maintain appropriate levels of supplies in order to avoid compromising accessibility to library resources.

2. Collection Development and Management

Description

Works with other staff members to select and acquire appropriate library material associated with the site or in support of the site's mission or resource management activities.

Outline

II. Collection Development and Management

A. Mission of the NPS and Local Site
B. Scope of Collection/Library Management Plan
C. Acquisition of Materials
D. Disposition of Materials

Knowledge, Skills, and Abilities

Knowledge of the library's management plan/scope of collection statement.

Knowledge of the mission, policies, history and objectives of the National Park Service.

Knowledge of the site's mission, history and objectives.

Basic knowledge of procurement procedures and sources of publisher information.

Ability to follow established procedures to identify and dispose of library materials outside the library management plan.

3. Cataloging and Classification

Description

Items in the library are uniquely described and listed, in order to identify, control, house, retrieve and use materials.

Outline

III. Cataloging and Classification

A.Cataloging
B.Classification

Knowledge, Skills, and Abilities

Knowledge of basic library cataloging and classification rules and procedures.

Ability to identify key elements from physical material and to translate these into access and identification points and input them into a library card catalog, on-line catalog or database.

Ability to identify and assign classification or filing numbers most appropriate to the library using existing records or systems.

4. Reference Resources and Skills

Description

Assists users in finding information and materials.

Outline

IV. Reference Resources and Skills

A. Reference and Research Resources
B. User Assistance

Knowledge, Skills, and Abilities

Knowledge of basic reference and research materials and resources, on site and in other libraries, and/or through computer connections.

Ability to direct users to proper reference sources in the library.

Ability to assist users in using computer reference sources, either in-house or on-line.

5. Library Operations

Description

Operates the library in the most effective and efficient manner.

Outline

V. Library Operations

A. Library Procedures
B. Circulation
C. Process and Shelve Materials
D. Interlibrary Loans

Knowledge, Skills, and Abilities

Knowledge of basic library operations, procedures, and methods.

Ability to maintain circulation records and system.

Ability to process library materials such as apply spine labels, book pockets and other tasks as needed.

Ability to shelve material in its proper place.

Ability to initiate interlibrary loan requests and receive and distribute incoming material.

Ability to maintain interlibrary loan log and/or records.

Ability to maintain NPS reference resources such as guidelines and databases.

Ability to follow established procedures for handling of special (archival, rare books) and non-book collections (photos, slides, audiotapes, maps, microfiche, etc).

6.Computer-related Library and Information Technology

Description

Uses current technology to operate and manage the library efficiently and effectively and to assist users in finding material and information.

Outline

VI. Computer-related Library and Information Technology

A. Use of Computers and Peripherals
B. Bibliographic Databases and Catalogs
C. Computer Applications
D. On-line Sources

Knowledge, Skills, and Abilities

Knowledge of basic library and information technology, software and hardware. Ability to operate CD-ROM drives, printers and modems in addition to basic computer skills.

Ability to retrieve bibliographic and other information using primary automated catalogs and bibliographies, including on-line, CD-Rom, database management software (Pro-Cite, NPS Union Catalog, ALICAT, imaged documents, etc).

Ability to input data into existing on-line catalog or library database to create bibliographic records for materials held in the library.

Ability to perform computer applications such as electronic mail, word processing, Windows.

Ability to use DOINET/Internet and other on-line resources.

7. Archival Management and Preservation

Description

Assists in the preservation and protection of library materials.

Outline

VII. Archival Management and Preservation

A. Preservation Guidelines, Standards and Procedures
B. Care of Materials

Knowledge, Skills, and Abilities

Knowledge of basic procedures and standards for the preservation, storage and repair of library materials.

Knowledge of applicable NPS guidelines, such as NPS-28 Cultural Resources Management Guideline, NPS-77 Natural Resources Management Guideline, Museum Handbook, Appendix D. and National Archives disposition requirements.

Ability to perform basic housekeeping functions, e.g. shelving, cleaning, and repair of materials.

Ability to stabilize material following established procedures.

Ability to follow procedures for correct storage of materials.

Ability to monitor physical condition of materials.

8. Communications

Description

Communicates to users the policies and procedures of the library and interprets the needs of the users.

Outline

VIII. Communications

A. Represents the Library
B. Writing and Speaking Skills
C. Interpersonal Communications

Knowledge, Skills, and Abilities

Skill in representing the library services and materials to NPS users and the general public.

Ability to communicate clearly, concisely and accurately, both orally and in writing.

Ability to assist in report preparation in response to management requests.

Ability to engage in effective reference interviews with users.

Ability to instruct volunteers and users in library procedures and processes.

DEVELOPMENTAL LEVEL

These Competencies identify the Knowledge, Skills, and Abilities required to maintain or participate in the operation of a National Park Service (NPS) library. Depending on the mission of the library and the size of the library staff, the individual may become specialized in some library tasks while performing others only on a limited basis. The work may be performed without direct library supervision, however, support from other NPS Library staff may be available.

1. Library Management

Description

Maintains or participates in the operation of a National Park Service library.

Outline

I. Library Management

A. Library Standards, Guidelines, and Practices
B. NPS Standards, Guidelines and Practices
C. Budget

D.Library Statistics

Knowledge, Skills, and Abilities

Knowledge of library principles, standard methods, and techniques. Ability to develop and implement new solutions to specific library management challenges based on this knowledge.

Knowledge of and ability to apply NPS administrative guideline NPS-84 Library Management Guideline (pending).

Ability to prepare an annual budget request sufficient to cover operating costs, supplies, and new acquisitions. Skill in ranking purchases, tracking expenses and staying within the budget.

Skill in quantifying library activities, (cataloging, reference material use, interlibrary loans and visitor use) and maintaining statistics as a management tool.

2. Collection Development and Management

Description

Selects and acquires appropriate library material associated with the site or in support of the site's mission or resource management activities.

Outline

II. Collection Development and Management

A. Mission of the NPS and Local Site
B. Scope of Collection/Library Management Plan
C. Acquisition of Materials
D. Disposition of Materials

Knowledge, Skills, and Abilities

Knowledge of the library's management plan/scope of collection statement. Ability to evaluate, revise, update and edit library planning documents.

Knowledge of the mission, policies, history and objectives of the National Park Service. Ability to apply this knowledge to library operations.

Knowledge of the site's mission, history and objectives.

Ability to apply the library management plan/scope of collection statement to the acquisition of library materials and the acceptance of gift materials and take steps to correct inadequacies in the collection.

Knowledge of and ability to use standard sources for collection development and procurement (Books in Print, book reviews, publishers' catalogs, etc.).

Ability to follow established procedures to identify and dispose of library materials outside the library management plan.

3. Cataloging and Classification

Description

Items in the library are uniquely described and listed, in order to identify, control, house, retrieve and use materials.

Outline

III. Cataloging and Classification

A. Cataloging
B. Classification
C. Library Networks
D. In-House Systems and Thesauri

Knowledge, Skills, and Abilities

Knowledge of library cataloging and classification rules and procedures, USMARC, AACR2, etc.

Ability to identify key elements from physical material and to translate these into access and identification points and input them into a library card catalog, on-line catalog or database.

Ability to identify and assign classification or filing numbers most appropriate to the library using existing records or systems.

Ability to construct or modify and implement alternative filing arrangements for special collections, according to NPS library management guidelines and standard library principles, when neither Library of Congress or Dewey Decimal classification systems are appropriate or merited.

Knowledge of national library network standards and procedures. Ability to search, retrieve, and update data.

Ability to create and utilize in-house thesauri, according to library and indexing principles, in order to reflect the specialized subject needs of the site and its library collections.

4. Reference Resources and Skills

Description

Assists users in finding information and materials.

Outline

IV. Reference Resources and Skills

A. Reference and Research Resources
B. User Assistance
C. Computer-based Resources

Knowledge, Skills, and Abilities

Knowledge of reference and research materials and resources, on site and in other libraries, and/or through computer connections.

Ability to use research and reference tools to produce substantive material matching users' needs.

Ability to direct users to proper reference sources in the library.

Ability to assist users in using computer reference sources, either in-house or on-line.

Knowledge of computer-based databases (in-house, on-line, CD-Rom). Ability to create subject bibliographies for users from these sources.

5. Library Operations

Description

Operates the library in the most effective and efficient manner.

Outline

V. Library Operations

A. Library Procedures
B. Circulation
C. Process and Shelve Materials
D. Interlibrary Loans

Knowledge, Skills, and Abilities

Knowledge of standard library operations, procedures, and methods.

Skill in maintaining circulation records and systems. Ability to recommend modifications or improvements on the system.

Ability to process library materials such as apply spine labels, book pockets and other tasks as needed.

Ability to shelve material in its proper place.

Ability to initiate interlibrary loan requests and receive and distribute incoming material. Skill in negotiating with other institutions to provide efficient interlibrary loan service.

Ability to maintain interlibrary loan log and/or records in accordance with copyright laws and to provide needed statistics.

Knowledge of NPS reference resources, such as guidelines and databases and their producers. Ability to maintain these sources. Ability to input data into these sources as appropriate.

Knowledge of standards and procedures for the handling of special (archival, rare books) and non-book collections (photos, slides, audiotapes, maps, microfiche, etc). Ability to apply and modify these procedures to ensure library materials are well cared for and accessible.

6. Computer-related Library and Information Technology

Description

Uses current technology to operate and manage the library efficiently and effectively and to assist users in finding material and information.

Outline

VI. Computer-related Library and Information Technology

A. Use of Computers and Peripherals
B. Bibliographic Databases and Catalogs
C. Computer Applications
D. On-line Sources

Knowledge, Skills, and Abilities

Knowledge of library and information technology, software and hardware. Ability to operate CD-ROM drives, printers and modems in addition to basic computer skills.

Ability to retrieve bibliographic and other information using various automated catalogs and bibliographies, including on-line, CD-Rom, database management software (Pro-Cite, NPS Union Catalog, AlICAT, imaged documents, etc).

Ability to input data into existing on-line catalog or library database to create bibliographic records for materials held in the library.

Ability to perform computer applications such as electronic mail, word processing, spreadsheets, Windows.

Ability to use DOINET/Internet and other on-line resources.

Ability to effectively use a local area network.

7. Archival Management and Preservation

Description

Assists in the preservation and protection of library materials.

Outline

VII. Archival Management and Preservation

A. Preservation Guidelines, Standards and Procedures
B. Care of Materials
C. Records Management

Knowledge, Skills, and Abilities

Knowledge of procedures and standards for the preservation, storage and repair of library materials. Skill in using existing standards and procedures to create in-house procedures for the monitoring and handling of library material.

Knowledge of applicable NPS guidelines, such as NPS-28 Cultural Resources Management Guideline, NPS-77 Natural Resources Management Guideline, Museum Handbook, Appendix D. and National Archives disposition requirements.

Ability to perform basic housekeeping functions, e.g. shelving, cleaning, and repair of materials.

Ability to stabilize material following established procedures.

Ability to follow procedures for correct storage of materials.

Ability to monitor physical condition of materials.

8. Communications

Description

Communicates to users the policies and procedures of the library and interprets the needs of the users.

Outline

VIII. Communications

A. Represents the Library

B.Writing Skills

C.Presentation and Speaking Skills

D.Interpersonal Communications

Knowledge, Skills, and Abilities

Ability to work with a variety of people in complex situations.

Skill in representing the library services and materials to NPS users and the general public.

Ability to learn quickly, adapt to new situations and to develop rapid response strategies to meet new challenges.

Ability to communicate clearly, concisely and accurately, both orally and in writing.

Skill in preparing and giving presentations.

Ability to prepare reports on library activities in response to management requests.

Ability to engage in effective reference interviews with users. Skill in interpreting the users' needs.

Ability to instruct volunteers and users in library procedures and processes, both orally and in writing.

FULL PERFORMANCE LEVEL

These Competencies identify the Knowledge, Skills, and Abilities required to operate a National Park Service (NPS) library. Depending on the mission of the library and the size of the library staff, the individual may become specialized in some library tasks while performing others only on a limited basis. The work may be performed without direct library supervision, however, support from other NPS Library staff may be available.

1. Library Management

Description

Manages or participates in the management of a National Park Service library or library system.

Outline

I. Library Management

A. Library Standards, Guidelines, and Practices
B. NPS Standards, Guidelines and Practices
C. Budget and Planning
D.Library Statistics

Knowledge, Skills, and Abilities

Knowledge of library principles, standard methods, and techniques. Ability to develop and implement new solutions to specific library management challenges based on this knowledge.

Thorough knowledge of and ability to apply NPS administrative guideline NPS-84 Library Management Guideline (pending).

Ability to prepare annual budget request sufficient to cover operating costs, supplies, and new acquisitions. Skill in ranking purchases, tracking expenses and staying within the budget.

Ability to develop, monitor, and adjust annual goals and objectives for the library program.

Ability to develop a long term strategic plan and multi-year budget plan for the library program.

Skill in quantifying library activities, (cataloging, reference material use, interlibrary loans and visitor use) and maintaining statistics as a management tool and for analyzing the efficiency and cost-effectiveness of the library program.

2. Collection Development and Management

Description

Selects and acquires appropriate library material associated with the site or in support of the site's mission or resource management activities.

Outline

II. Collection Development and Management

A. Mission of the NPS and Local Site
B. Scope of Collection/Library Management Plan
C. Acquisition of Materials
D. Disposition of Materials

Knowledge, Skills, and Abilities

Knowledge of the principles behind the development of collection development documents. Ability to write, evaluate, revise, update and edit library planning documents.

In-depth knowledge of the library's management plan/scope of collection statement.

In-depth knowledge of the mission, policies, history and objectives of the National Park Service. Ability to apply this knowledge to library management situations.

Knowledge of the site's mission, history and objectives.

Ability to apply the library management plan/scope of collection statement to the acquisition of library materials and the acceptance of gift materials and take steps to correct inadequacies in the collection.

Knowledge of and ability to use standard sources for collection development and procurement (Books in Print, book reviews, publishers' catalogs, rare book dealers, etc.).

Ability to follow established procedures to identify and dispose of library materials outside the library management plan.

3. Cataloging and Classification

Description

Items in the library are uniquely described and listed, in order to identify, control, house, retrieve and use materials.

Outline

III. Cataloging and Classification

A. Cataloging
B. Classification
C. Library Networks
D. In-House Systems and Thesauri

Knowledge, Skills, and Abilities

Practical knowledge of library cataloging and classification rules and procedures, USMARC, AACR2, etc.

Ability to identify key elements from physical material and to translate these into access and identification points and input them into a library card catalog, on-line catalog or database.

Ability to perform basic copy cataloging.

Ability to identify and assign classification or filing numbers most appropriate to the library using existing records or systems.

Ability to construct or modify and implement alternative filing arrangements for special collections, according to NPS library management guidelines and standard library principles, when neither Library of Congress or Dewey Decimal classification systems are appropriate or merited.

Knowledge of national library network standards and procedures. Ability to search, retrieve, and update data.

Ability to participate in NPS or local library networks.

Ability to create and utilize in-house thesauri, according to library and indexing principles, in order to reflect the specialized subject needs of the site and its library collections.

4. Reference Resources and Skills

Description

Assists users in finding information and materials.

Outline

IV. Reference Resources and Skills

A. Reference and Research Resources
B. User Assistance
C. Computer-based Resources
D. Current Awareness Programs

Knowledge, Skills, and Abilities

Knowledge of reference and research materials and resources, on site and in other libraries, and/or through computer connections.

Ability to use research and reference tools to produce substantive material matching users' needs.

Ability to direct users to proper reference sources in the library.

Ability to assist users in using computer reference sources, either in-house or on-line.

Knowledge of computer-based databases (in-house, on-line, CD-Rom). Ability to create subject bibliographies for users from these sources.

Ability to develop and implement current awareness programs, including book reviews, new book lists, current contents service, selective dissemination of information, etc.

5. Library Operations

Description

Operates the library in the most effective and efficient manner.

Outline

V. Library Operations

A. Library Procedures
B. Circulation
C. Process and Shelve Materials
D. Interlibrary Loans and Copyright Issues
E. Direct Volunteers

Knowledge, Skills, and Abilities

Knowledge of standard library operations, procedures, and methods. Ability to apply this knowledge to ensure the constant improvement of library operations.

Skill in maintaining circulation records and systems. Ability to modify, automate, and improve on the system.

Ability to process library materials such as apply spine labels, book pockets and other tasks as needed.

Ability to shelve material in its proper place.

Ability to initiate interlibrary loan requests and receive and distribute incoming material. Skill in negotiating with other institutions to provide efficient interlibrary loan service.

Ability to maintain interlibrary loan log and/or records in accordance with copyright laws and to provide needed statistics.

Knowledge of NPS reference resources, such as guidelines and databases and their producers. Ability to maintain these sources. Ability to input data into these sources as appropriate.

Knowledge of standards and procedures for the handling of special (archival, rare books) and non-book collections (photos, slides, audiotapes, maps, microfiche, etc). Ability to apply and modify these procedures to ensure library materials are well cared for and accessible.

Ability to direct volunteers in their work.

6. Computer-related Library and Information Technology

Description

Uses current technology to operate and manage the library efficiently and effectively and to assist users in finding material and information.

Outline

VI. Computer-related Library and Information Technology

A. Use of Computers and Peripherals
B. Bibliographic Databases and Catalogs
C. Automation Standards
D. Computer Applications
E. On-line Sources

Knowledge, Skills, and Abilities

Knowledge of library and information technology, software and hardware. Ability to operate and troubleshoot CD-ROM drives, printers and modems in addition to basic computer skills.

Knowledge of library standards as they apply to automated description and data exchange. Ability to apply these standards in the creation and maintenance of NPS databases and library catalogs.

Ability to retrieve bibliographic and other information using various automated catalogs and bibliographies, including on-line, CD-Rom, database management software (Pro-Cite, NPS Union Catalog, ALICAT, imaged documents, etc).

Ability to input data into existing on-line catalog or library database to create bibliographic records for materials held in the library.

Ability to perform computer applications such as electronic mail, word processing, spreadsheets, Windows.

Ability to use DOINET/Internet and other on-line resources.

Ability to effectively use a local area network.

7. Archival Management and Preservation

Description

Assists in the preservation and protection of library materials.

Outline

VII. Archival Management and Preservation

A. Preservation Guidelines, Standards and Procedures
B. NPS Technical Information Center
C. Care of Materials
D. Records Management

Knowledge, Skills, and Abilities

Knowledge of procedures and standards for the preservation, storage and repair of library materials. Skill in using existing standards and procedures to create in-house procedures for the monitoring and handling of library material.

Knowledge of applicable NPS guidelines, such as NPS-28 Cultural Resources Management Guideline, NPS-77 Natural Resources Management Guideline, Museum Handbook, Appendix D. and National Archives disposition requirements.

Ability to systematically identify NPS documents meeting NPS Technical Information Center's (TIC) scope of collection and providing archival copies to the Center as needed.

Ability to perform basic housekeeping functions, e.g. shelving, cleaning, and repair of materials.

Ability to stabilize material following established procedures.

Ability to follow procedures for correct storage of materials.

Ability to monitor physical condition of materials.

Knowledge of records management principles and techniques, including NPS-19 Records Management Guidelines. Ability to apply these standards.

8. Communications

Description

Communicates to users the policies and procedures of the library and interprets the needs of the users.

Outline

VIII. Communications

A. Represents the Library
B. Skill in Writing Reports & Proposals
C. Presentation and Speaking Skills
D. Interpersonal Communications

Knowledge, Skills, and Abilities

Ability to work with a variety of people in complex situations.

Skill in representing and promoting the library services and materials to NPS users and the general public.

Ability to learn quickly, adapt to new situations and to develop rapid response strategies to meet new challenges.

Ability to communicate clearly, concisely and accurately, both orally and in writing.

Skill in preparing and giving presentations.

Ability to prepare reports on library activities in response to management requests.

Ability to write proposals directed to management for library improvements.

Ability to engage in effective reference interviews with users. Skill in interpreting the users' needs.

Ability to instruct volunteers and users in library procedures and processes, both orally and in writing.

9. Leadership

Description

Participates in strategic planning of a nationwide library program.

Outline

IX. Leadership

A. NPS-wide Library Program

Knowledge, Skills, and Abilities

Knowledge of NPS Library Program's mission, goals and objectives.

Ability to promote NPS Library Program to NPS site library users.

Ability to represent NPS site library in NPS Library Program planning and projects.

National Park Service
Training and Development Division
Essential Competencies
t-librtc.htm

Previous Page TOC Next Page