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EMPLOYEE RELATIONS SPECIALIST, GS-230


Essential Competencies

ENTRY LEVEL

Description: These competencies identify Knowledge, Skills, and Abilities required to provide information to management and employees on basic employee benefits and personnel policies. Work is performed as a trainee with assignments designed for development. Work is closely supervised.

I. Employee Relations

A. Research
B. Basic performance management/conduct-related issues
C. Basic employee relations

Knowledge, Skills, and Abilities

Ability to research and interpret written material

Knowledge of basic employee relations such as performance and/or conduct-based actions

DEVELOPMENTAL LEVEL

Description: These competencies identify Knowledge, Skills, and Abilities required to provide counsel and advice to employees and management on a variety of employee and/or labor relations issues, processes, and procedures. Work is performed as an advanced trainee with increased advisory responsibilities. Work is given limited review.

I. Employee Relations

A. Counseling
B. Research, interpret, analysis of laws, regulations
C. Case preparation
D. Intermediate knowledge of employee relations
E. Research of precedent and/or court decisions
F. Interpretation of labor agreements
G. Communications

Knowledge, Skills, and Abilities

Knowledge of basic counselling techniques

Ability to maintain confidentiality

Ability to research, interpret and provide analysis of laws and regulations

Ability to serve as a technical advisor in the research for and presentation of cases before a third party such as MSPB or EEOC

Ability to research relevant precedent and/or court decisions in relation to conduct and/or performance-based actions

Ability to interpret and provide counsel on an established labor agreement

FULL PERFORMANCE LEVEL

Description: These competencies identify the Knowledge, Skills, and Abilities required to provide counsel to management on all employee relations issues and actions and processing the same. Work is performed full delegation such as negotiating settlement agreements, representing the agency before a third party.

I. Employee Relations

A. Negotiation techniques
B. Resolution of managerial problems
C. Agency representation before a third party
D. Research and analysis
E. Advisory services in preparation of labor agreement

Knowledge, Skills, and Abilities

Skill in identifying and resolving managerial problems in relation to employee relation issues

Ability to apply appropriate negotiating techniques to reach an equitable and mutually satisfactory settlement agreement

Ability to represent the agency before a third party, i.e. MSBP

Ability to do research and analysis of precedent and/or court decisions in relation to conduct or performance-based issues for the preparation and presentation of cases before a third party

Ability to provide counsel in the development/preparation of labor agreement

National Park Service
Training and Development Division
Essential Competencies
emplyrel.htm

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