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The Learning Place: NPS Training and Development Programs
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Mission Statement


 

The NPS is committed to individual and organizational effectiveness in order to accomplish its strategic goals.

Training and Development is a catalyst for the NPS to engage in continuous learning, professional growth, and organizational effectiveness.

The professional Training and Development Community focuses on working with agency leaders to predict and develop strategies/approaches that continue to a workforce capable of accomplishing NPS strategic goals.

Guiding Principles

Guiding Principles provide the context in which we accomplish our work.

  1. Our actions support the NPS strategic plan and workforce challenge.
  2. We serve the NPS workforce. We take direction from NPS leadership responsible for establishing strategic direction for the bureau. We provide services to employees to enhance their capacity to respond to organizational needs.
  3. We partner with Human Resources to produce a workforce capable of achieving the NPS strategic goals.
  4. We create development opportunities with government partners and private organizations to increase our capabilities and performance.
  5. We get better results for the NPS by working as an interdisciplinary multilevel team.

Strategic Goals

  1. Develop a more flexible and capable T&D organization that is responsive to NPS leadership and strategic goals.
  2. Build a competency-based, integrated system for managing employee performance.
  3. Ensure all employees are grounded in the history and mission of the NPS and understand their contributions to our success.
  4. Develop and implement a measurement system to monitor the effectiveness of what we do.
  5. Develop an agile workforce that is capable of responding to changing organizational and personal needs.

Core Business for Training & Development

CONNECT WITH CUSTOMERS

  • Ask customers what they want
  • Communicate learning opportunities
  • Evaluate customer satisfaction

PROVIDE LEARNING OPPORTUNITIES

  • Define core curriculum based on competencies
  • Design and develop learning opportunities
  • Determine delivery methods and sources
  • Offer an annual program of learning opportunities to meet organizational and employee needs
  • Conduct on-going evaluations of programs and apply lessons learned

IMPROVE ORGANIZATION EFFECTIVENESS

  • Increase understanding of how an organization works by looking at systems and processes
  • Work with clients to determine individual and organizational needs
  • Facilitate solutions for growth and change
  • Assist clients in evaluating outcomes
  • Share lessons learned with the larger organization

INTEGRATE TRAINING AND DEVELOPMENT, HUMAN RESOURCES, AND EQUAL EMPLOYMENT PROCESSES

  • Identify processes that can be integrated
  • Integrate these processes
  • Evaluate effectiveness

RELATED LINKS:
Strategy
Standard Operating Procedures