In spite of many perceived obstacles, facilitators observed (during the seminars and on some field trips) that managers and supervisors persevere, accomplishing tasks and goals exceptionally well with limited resources; the dedication of participants to their jobs was overwhelming. Throughout the seminars, managers and supervisors demonstrated creative approaches that could be used to improve the organization.The leadership seminars were mandatory, and managers participated, learned, and grew professionally. If the class had been optional, many might not have attended, and in most cases, they were pleased that they had had the opportunity.

RECOMMENDATIONS

Applaud ourselves for having taken a first step and for the progress we’ve made.