National Park Service

State of the Park Reports

State of the Park Report for Cabrillo National Monument

Visitor Experience

Old Point Loma Lighthouse
Old Point Loma Lighthouse at Cabrillo National Monument

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The Status and Trend symbols used in the summary table below and throughout this report are summarized in the following key. The background color represents the current condition status, the direction of the arrow summarizes the trend in condition, and the thickness of the outside line represents the degree of confidence in the assessment. In some cases, the arrow is omitted because data are not sufficient for calculating a trend (e.g., data from a one-time inventory or insufficient sample size).

Condition Status Trend in Condition Confidence in
Assessment
Condition of resource warrants significant concern Warrants Significant Concern Condition is improving Condition is Improving High confidence in the assessment High
Condition of resource warrants moderate concern Warrants Moderate Concern Condition is unchanging Condition is Unchanging Medium confidence in the assessment Medium
Resource is in good condition Resource is in Good Condition Condition is deteriorating Condition is Deteriorating Low confidence in the assessment Low

Examples of how the symbols should be interpreted:

Resource is in good condition; condition is improving; high confidence in the assessment. Resource is in good condition; condition is improving; high confidence in the assessment.
Condition of resource warrants moderate concern; condition is unchanging; medium confidence in the assessment. Condition of resource warrants moderate concern; condition is unchanging; medium confidence in the assessment.
Condition of resource warrants significant concern; trend in condition is unknown or not applicable; low confidence in the assessment. Condition of resource warrants significant concern; trend in condition is unknown or not applicable; low confidence in the assessment.
Visitor Numbers and Visitor Satisfaction Resource is in good condition; condition is unchanging; medium confidence in the assessment.
Indicators of Condition Specific Measures Condition Status/Trend Rationale
Number of Visitors Number of visitors per year Resource is in good condition; condition is improving; high confidence in the assessment. The total of 813,351 visitors to the park in 2011 was greater than the five-year average of 756,104 visitors for 2006–2010.
Visitor Satisfaction Percent of visitors who were satisfied with their visit Resource is in good condition; condition is unchanging; low confidence in the assessment. The five-year average for visitor satisfaction was 96.4% for FY08–FY12. However, only about 100 (all in the month of August) out of the more than 750,000 visitors to Cabrillo NM each year are sampled in this standardized survey.

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The Status and Trend symbols used in the summary table below and throughout this report are summarized in the following key. The background color represents the current condition status, the direction of the arrow summarizes the trend in condition, and the thickness of the outside line represents the degree of confidence in the assessment. In some cases, the arrow is omitted because data are not sufficient for calculating a trend (e.g., data from a one-time inventory or insufficient sample size).

Condition Status Trend in Condition Confidence in
Assessment
Condition of resource warrants significant concern Warrants Significant Concern Condition is improving Condition is Improving High confidence in the assessment High
Condition of resource warrants moderate concern Warrants Moderate Concern Condition is unchanging Condition is Unchanging Medium confidence in the assessment Medium
Resource is in good condition Resource is in Good Condition Condition is deteriorating Condition is Deteriorating Low confidence in the assessment Low

Examples of how the symbols should be interpreted:

Resource is in good condition; condition is improving; high confidence in the assessment. Resource is in good condition; condition is improving; high confidence in the assessment.
Condition of resource warrants moderate concern; condition is unchanging; medium confidence in the assessment. Condition of resource warrants moderate concern; condition is unchanging; medium confidence in the assessment.
Condition of resource warrants significant concern; trend in condition is unknown or not applicable; low confidence in the assessment. Condition of resource warrants significant concern; trend in condition is unknown or not applicable; low confidence in the assessment.
Ranger Programs — Talks, Tours, and Education Programs Resource is in good condition; condition is improving; high confidence in the assessment.
Indicators of Condition Specific Measures Condition Status/Trend Rationale
Education Programs Number of programs and participants Resource is in good condition; condition is unchanging; high confidence in the assessment. Seven separate programs are tied to State school curriculum grades 2, 3 and 4. Park interpreters presented 240 programs in 2012 to 7,500 participating students. The Sea to Shining Sea program using the internet has been a big success and is increasing in popularity as awareness among schools grows. Transportation is the greatest limitation to the number of schools visiting the park and is an ongoing challenge.
Ranger Programs Number of programs and attendance Resource is in good condition; condition is unchanging; high confidence in the assessment. There were 436 formal interpretation programs in FY12, and 3,120 visitor contacts. The park also provided 118 living history demonstrations in FY12, with 3,234 visitor contacts.
Junior Ranger Programs Number of programs and participants Resource is in good condition; condition is improving; high confidence in the assessment. Two age-specific programs are in use, and a third has been developed but not implemented. There were 1,280 Junior Rangers sworn in during FY12.

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The Status and Trend symbols used in the summary table below and throughout this report are summarized in the following key. The background color represents the current condition status, the direction of the arrow summarizes the trend in condition, and the thickness of the outside line represents the degree of confidence in the assessment. In some cases, the arrow is omitted because data are not sufficient for calculating a trend (e.g., data from a one-time inventory or insufficient sample size).

Condition Status Trend in Condition Confidence in
Assessment
Condition of resource warrants significant concern Warrants Significant Concern Condition is improving Condition is Improving High confidence in the assessment High
Condition of resource warrants moderate concern Warrants Moderate Concern Condition is unchanging Condition is Unchanging Medium confidence in the assessment Medium
Resource is in good condition Resource is in Good Condition Condition is deteriorating Condition is Deteriorating Low confidence in the assessment Low

Examples of how the symbols should be interpreted:

Resource is in good condition; condition is improving; high confidence in the assessment. Resource is in good condition; condition is improving; high confidence in the assessment.
Condition of resource warrants moderate concern; condition is unchanging; medium confidence in the assessment. Condition of resource warrants moderate concern; condition is unchanging; medium confidence in the assessment.
Condition of resource warrants significant concern; trend in condition is unknown or not applicable; low confidence in the assessment. Condition of resource warrants significant concern; trend in condition is unknown or not applicable; low confidence in the assessment.
Interpretive Media — Brochures,
Exhibits, Signs, and Website
Condition of resource warrants moderate concern; condition is unchanging; medium confidence in the assessment.
Indicators of Condition Specific Measures Condition Status/Trend Rationale
Wayside Signs Condition and currency Condition of resource warrants moderate concern; condition is improving; high confidence in the assessment. A wayside exhibit plan was developed in FY11 with Harper's Ferry Center staff. Thirty-four (34) of the 42 current signs are outdated and will be replaced in FY12.
Exhibits Cabrillo Exhibit Room Resource is in good condition; condition is improving; medium confidence in the assessment. Visitation not recorded. Major upgrades to exhibit cases were installed in FY11.
Military History Exhibit Condition of resource warrants moderate concern; condition is unchanging; medium confidence in the assessment. Visitation not recorded. Certain exhibit features are currently not functioning.
Lighthouse and Assistant Keepers Quarters Resource is in good condition; condition is unchanging; high confidence in the assessment. Visitation not recorded. Exhibit features mostly functioning at new or like-new condition.
Coastal Defense Structures Condition of resource warrants significant concern; condition is unchanging; high confidence in the assessment. A limited number of Coastal Defense Structures are open to visitors during a ranger-led program.
Visitor Center Visitor Center Resource is in good condition; condition is unchanging; medium confidence in the assessment. Visitation for FY10 was 515,425. Several new exhibits were installed during FY10.
Print Media Brochure and Cabrillo Journal (newspaper) Condition of resource warrants moderate concern; condition is unchanging; high confidence in the assessment. Some information in the brochure is no longer accurate. The map lacks important details. The newspaper is published twice a year and distribution is 10,000 copies per issue. The design and layout have recently been updated.
Websites Currency of CABR website information, number of website hits Condition of resource warrants significant concern; condition is unchanging; medium confidence in the assessment. The park map and website are difficult to navigate and find information (constraints from the NPS website Content Management System and style guidelines). No information for special events is displayed. The information is not current, and there is a lack of staff for updates.
CABR webcams - number and web visits Resource is in good condition; condition is unchanging; medium confidence in the assessment. Six webcams get 600 computer hits a day.
Social media: Facebook updates and "likes," overall activity Condition of resource warrants moderate concern; condition is unchanging; medium confidence in the assessment. The park has updated Facebook and Twitter accounts, but staff levels are insufficient to maintain the time intensive demands of a relevant web presence in an urban setting.

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The Status and Trend symbols used in the summary table below and throughout this report are summarized in the following key. The background color represents the current condition status, the direction of the arrow summarizes the trend in condition, and the thickness of the outside line represents the degree of confidence in the assessment. In some cases, the arrow is omitted because data are not sufficient for calculating a trend (e.g., data from a one-time inventory or insufficient sample size).

Condition Status Trend in Condition Confidence in
Assessment
Condition of resource warrants significant concern Warrants Significant Concern Condition is improving Condition is Improving High confidence in the assessment High
Condition of resource warrants moderate concern Warrants Moderate Concern Condition is unchanging Condition is Unchanging Medium confidence in the assessment Medium
Resource is in good condition Resource is in Good Condition Condition is deteriorating Condition is Deteriorating Low confidence in the assessment Low

Examples of how the symbols should be interpreted:

Resource is in good condition; condition is improving; high confidence in the assessment. Resource is in good condition; condition is improving; high confidence in the assessment.
Condition of resource warrants moderate concern; condition is unchanging; medium confidence in the assessment. Condition of resource warrants moderate concern; condition is unchanging; medium confidence in the assessment.
Condition of resource warrants significant concern; trend in condition is unknown or not applicable; low confidence in the assessment. Condition of resource warrants significant concern; trend in condition is unknown or not applicable; low confidence in the assessment.
Civic Engagement Resource is in good condition; condition is unchanging; medium confidence in the assessment.
Indicators of Condition Specific Measures Condition Status/Trend Rationale
Civic Engagement Special annual events Resource is in good condition; condition is unchanging; medium confidence in the assessment. Six annual special events (e.g. Whale Watch Weekend and Intertidal Life Festival, Founders Day) are a success with increasing participation from exhibitors and visitors. Many of the park's busiest days coincide with these special events.

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The Status and Trend symbols used in the summary table below and throughout this report are summarized in the following key. The background color represents the current condition status, the direction of the arrow summarizes the trend in condition, and the thickness of the outside line represents the degree of confidence in the assessment. In some cases, the arrow is omitted because data are not sufficient for calculating a trend (e.g., data from a one-time inventory or insufficient sample size).

Condition Status Trend in Condition Confidence in
Assessment
Condition of resource warrants significant concern Warrants Significant Concern Condition is improving Condition is Improving High confidence in the assessment High
Condition of resource warrants moderate concern Warrants Moderate Concern Condition is unchanging Condition is Unchanging Medium confidence in the assessment Medium
Resource is in good condition Resource is in Good Condition Condition is deteriorating Condition is Deteriorating Low confidence in the assessment Low

Examples of how the symbols should be interpreted:

Resource is in good condition; condition is improving; high confidence in the assessment. Resource is in good condition; condition is improving; high confidence in the assessment.
Condition of resource warrants moderate concern; condition is unchanging; medium confidence in the assessment. Condition of resource warrants moderate concern; condition is unchanging; medium confidence in the assessment.
Condition of resource warrants significant concern; trend in condition is unknown or not applicable; low confidence in the assessment. Condition of resource warrants significant concern; trend in condition is unknown or not applicable; low confidence in the assessment.
Accessibility and Safety Resource is in good condition; condition is improving; medium confidence in the assessment.
Indicators of Condition Specific Measures Condition Status/Trend Rationale
Accessibility ADA mobility compliances Resource is in good condition; condition is unchanging; medium confidence in the assessment. All visitor areas are accessible except the rocky intertidal area (alternative is big screen in VC), the Bayside Trail and the lighthouse (historic structure can't be retrofitted). Wheelchairs are available at the Visitor Center.
ADA accommodations to visual and auditory impairment Resource is in good condition; condition is improving; medium confidence in the assessment. Assisted listening and closed captioning are available in the auditorium. Tactile displays at Lighthouse and Kelp Forest and Whale Overlook. Park brochure is available in Braille.
Public transportation Condition of resource warrants moderate concern; condition is improving; medium confidence in the assessment. City bus service is limited (weekdays only). A port district shuttle bus to CABR is in the development phase.
Bicycle Transportation Resource is in good condition; condition is unchanging; medium confidence in the assessment. The road into the park has bike lanes. There are two bike racks at the Visitor Center and limited repair help available (spare tube, tools).
Law Enforcement Incidents Contacts (problems) Condition of resource warrants moderate concern; condition is unchanging; medium confidence in the assessment. Contacts have decreased over the past two years. Dispatch services have recently transferred from Navy Security to the Cleveland National Forest.
Traffic Safety Accidents Resource is in good condition; condition is unchanging; medium confidence in the assessment. Very few accidents occurred over the past five years, but speeding regularly occurs in the park.
Safety Incidents and Injuries Number of incidents Resource is in good condition; condition is unchanging; medium confidence in the assessment. Very few incidents or injuries are reported.
Staff trained in First Aid and CPR, AEDs on site Resource is in good condition; condition is improving; medium confidence in the assessment. CABR purchased CPR training equipment in FY11 and the majority of federal staff is now certified. The park will extend CPR training to volunteers. Three AEDs are located in the park: at the lighthouse, Visitor Center, and one in a Law Enforcement vehicle.
EMT access and response Resource is in good condition; condition is unchanging; medium confidence in the assessment. EMTs are stationed at the Navy fire station (topside barracks), 1.5 miles from the park entrance.
Mutual response (fire, LE) Condition of resource warrants significant concern; condition is unchanging; medium confidence in the assessment. No current Memorandum of Understanding with Fed Fire exists.

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The Status and Trend symbols used in the summary table below and throughout this report are summarized in the following key. The background color represents the current condition status, the direction of the arrow summarizes the trend in condition, and the thickness of the outside line represents the degree of confidence in the assessment. In some cases, the arrow is omitted because data are not sufficient for calculating a trend (e.g., data from a one-time inventory or insufficient sample size).

Condition Status Trend in Condition Confidence in
Assessment
Condition of resource warrants significant concern Warrants Significant Concern Condition is improving Condition is Improving High confidence in the assessment High
Condition of resource warrants moderate concern Warrants Moderate Concern Condition is unchanging Condition is Unchanging Medium confidence in the assessment Medium
Resource is in good condition Resource is in Good Condition Condition is deteriorating Condition is Deteriorating Low confidence in the assessment Low

Examples of how the symbols should be interpreted:

Resource is in good condition; condition is improving; high confidence in the assessment. Resource is in good condition; condition is improving; high confidence in the assessment.
Condition of resource warrants moderate concern; condition is unchanging; medium confidence in the assessment. Condition of resource warrants moderate concern; condition is unchanging; medium confidence in the assessment.
Condition of resource warrants significant concern; trend in condition is unknown or not applicable; low confidence in the assessment. Condition of resource warrants significant concern; trend in condition is unknown or not applicable; low confidence in the assessment.
Partnerships Resource is in good condition; condition is unchanging; medium confidence in the assessment.
Indicators of Condition Specific Measures Condition Status/Trend Rationale
Volunteers
  • Number and hours
  • Turnover
Resource is in good condition; condition is improving; medium confidence in the assessment. In FY10, 114 volunteers logged 5,000 hours. In FY11, 144 volunteers logged 7,122 hours. Volunteer turnover is very low.
Partnerships Cooperative Association (Cabrillo National Monument Foundation) Condition of resource warrants moderate concern; condition is deteriorating; medium confidence in the assessment. CNMF provided financial support of $41,624 in FY11 which was an increase from FY10, but support for FY12 is projected at less than $20,000 and the CNMF Board has informed the park that support will continue to decrease over the next several years. CNMF staffs the Cabrillo Store and holds membership-based special events. There were 275 members in 2011, down from peak membership of 300.
Number of official and unofficial partnerships Resource is in good condition; condition is improving; medium confidence in the assessment. The park has an official partnership with the Maritime Museum (San Salvador) and is exploring additional partnerships with other institutions.
Park Identity Special use permits Resource is in good condition; condition is unchanging; medium confidence in the assessment. Approximately 120 special use permits were granted in FY11, mostly for weddings and re-enlistment ceremonies. Several were for car commercials. An annual half marathon and triathlon run through the park.
Employee satisfaction Condition of resource warrants moderate concern; trend in condition is unknown or not applicable; medium confidence in the assessment. Most employees are satisfied with CABR, but they are genuinely concerned that broader NPS career paths and educational opportunities are limited or closed to them. Fluctuating hiring practices and human resource requirements leave many people uncertain about their tenure with NPS.

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Last Updated: September 22, 2014 Contact Webmaster