Daniel Merced, Maintenance Laborer, Federal Hall National Memorial
"It got really dark. … We tried to make everybody comfortable. After a while they did. They would calm down. They got comfortable. Then the shock value started, you know, leaving and that - that feeling of disbelief almost like, you know, wow, this just really happened started settling in on people."

Interview	Audio Excerpt

Steven Laise, Chief of Interpretation, Federal Hall National Memorial
"I think that's how we felt about it that working in the National Park Service you feel a strong tradition of service. It's been that way ever since 1916 when the Park Service was created that rangers are there to help people."

Interview	Audio Excerpt