The NPS is improving fee collection activities.
We are modernizing with automated fee machines, sophisticated cash
register equipment, swipe card technology and state of the art security
equipment. Badlands National Park has solar-powered self-pay machines
and Yellowstone developed computer read cards.
The NPS is leading other federal agencies with the development of a Point of Sales System that includes
Internet-based deposit and reporting banking system. This electronic system reduces manual handling of data
that reduces errors and speeds the deposit and accounting information. This allows the use of handheld
technology to speed up service at the entrance stations.
Gathering data is an important component of
the Recreation Fee program. Where are our visitors using the passes?
Is this use affecting revenues? In 2003 selected parks began gathering
data by "swiping" the National Parks Pass when visitors present
it at the entrance. This pilot gave the NPS valuable information
about where park visitors use the pass, how many times they use
it and how many people accompany the card-holder. The new "America the Beautiful" National
Parks and Federal Recreational Lands Pass
was printed as a plastic card. This will be
a more durable pass for the visitor and it will give us a chance
to better monitor usage since it can also be "swiped" by a card
As technology advances the NPS intends to continue innovative ways to improve our customer service.