Ken Olson's Lessons Learned as a Friends CEO (cont)
Develop Plans


  • Develop five-year plans laying out vision, mission, operating philosophy, goals, objectives and implementation guidelines.
  • Make sure board, staff and key park personnel, including the superintendent, serve on the planning team.
  • Have each staff member develop a personal yearly work plan consistent with the five-year plan that they can use to evaluate their progress on a quarterly basis.